Stopped in to get a new battery and their professional mechanic wired it worse than a six year old…read more This is terrible terrible workmanship on a Harley Davidson. And when I complain to the supervisor, they blew me off. They have terrible customer service.

Phenomenal Service Dept! Jen and her guys snuck me in without an appointment and fixed my trike's…read moreissue before heading to Sturgis!!! Highly recommended and bad ass group of folks!!!!

We bought an rv from Dylan Thompson at Chase Motorsports. He made sure we were 100% satisfied with…read moreeverything before we left. He took care of all our needs while we stayed the night in our new RV before heading back home the next day. Look him up in Paducah Kentucky if you are looking for a Super C or Class A. He will take great care of you as a customer of his.

I had an amazing experience at chase Motorsports when purchasing a newer machine with an older…read moretrade in. I thought the trade value was more than fair and the sales rep was ultra helpful. He answered all of my questions with honesty and obvious experience. I'll be doing all my servicing with them on this new machine because the chase folks exhibit integrity to even the most novice of buyers. I highly recommend Chase over their competition because of their larger inventory of pre-owned units and their location, which is strategic in regards to drop off for regular maintenance on your machine. Sincerely JRS

Kaylee sent me the most disrespectful message to an ad I had up for my 1 owner bike, that's 7 years…read moreold, with 7500 miles on it, a bike they would sell for 15k... and she had the audacity to offer me 5 grand in the name of the dealership... wildly disrespectful...

My son ,not knowing bikes, went to them and purchased a 2007 1200 nighster for a ridiculous 10,000…read more 100 miles later they offered him 2000.00. Do not do business with these asshats.

To be honest, don't understand some of these reviews. Ihavow that management warechanged about 2…read moreyears ago and most of the poor reviews are prior. Went there to day when my 2019 RGU developed a high idle. I have an aftermarket extended warranty, so was not to concerned other than being on a trip and parts availability. They looked at a right away and initially thought it was a throttle position sensor and weren't sure they had one. They pulled it in back and about 30 minutes later the tech came out to tell.me I must have it the kill switch when it was idling high, he reset the idle and showed me a simple trick to do it myself. Live in Chicagoland, so won't be able to use them much, however when I know I am going to be in the area, if I have an issue that can wait till I go down, they'll be doing the work. We met and talked with people working in a few different positions and found EVERYONE pleasant and welcoming. Would highly recommend this to any with or looking to by a Harley Davidson.

Took my 2015 Street Glide in for tire replacement…read more Appointment was for 10am I was told 2 to 2-1/2 hours. I received a call around 1:30pm that the rear rim was bent and would need replacement. I couldn't accept that report over the phone so I went to the dealership to see. Through a circus of pretenders trying to show me the non-existent bend in my rim, I asked that they remove the tire and inspect both the tire and rim. I got a call about an hour later that the process was watched by the service writer and they continued to insist the rim was bent. I asked if it holds air, they said yes. I took receipt of the bike, signed their disclaimer where I denied replacing the rim. I rode it home, made video of spinning the rear wheel with a dial indicator contacting the rim edges, through 360 degrees of rotation there was no deflection greater than 3 thousandths... not a bent rim! I did notice rolled over rubber between the tire and rim, sprays soapy water and found it was leaking there. I marked the tire and rime locations, took it back to HD of Evansville, when they removed the tire from the rim, the tire had a rolled edge during install and was severely damaged between the "suspect markings" I made while still on the rim. If you are wanting to buy t-shirts, HD wax, or HD labeled items, the dealerships are now focusing on retail sales versus true customer support and service. I would not hire a person from HD Evansville to check the air in my tires, knowledge in their shop is lacking, to say it nicely! They wanted me to buy a $700 rim to make up for their mistake of ruining a tire trying to put it on a stock rim. I watched the install of the 2nd tire, it took 3 people to work their tire machine and it looked like a cluster!

Not a rider's shop, plain and simple…read more I brought in a perfectly working Nuetech Tubliss rim with a partially mounted new tire and just asked them to finish seating it. Right off the bat, the service guy kept insisting it was a bib mousse. I corrected him multiple times, but he kept arguing finally saying they were "basically the same" (they're not). Once it was obvious he was wrong, he just shut down the conversation and started talking to someone else. The next day I get told the high-pressure tube valve is torn (after they had mounted the tire), but somehow, they "can't confirm" if they caused it. They even admitted they didn't do a basic air check beforehand. This is after the system held air overnight before I brought it in and had been working fine for over a year. So now I'm out over $100 because of their mistake, and they won't own it. Communication the whole time was frustrating--constantly being talked over, brushed off, and having them focus on irrelevant stuff. They were friendly as long as I agreed with them, but the second I pushed back, the tone got noticeably more arrogant and outright dismissive. Then when they told me to come pick up my damaged wheel, conveniently neither the install tech nor the service manager was there. Once I got home and looked things over more carefully, I also found damage to the bead of the new tire--so that's potentially another $100 in damage caused by these guys. I came here expecting experienced, professional service. Instead, I left with a damaged wheel, a damaged tire, and zero accountability. Waiving labor was supposed to make it right, but that doesn't even come close given the situation. Strongly advise staying away from this place if you have anything more than off the shelf needs.

If you buy anything from these people make darn sure it works before you leave the store or they…read morewill refuse to refund it and rip you off. They don't care about their customers they just care about getting their money and then you're on your own. I bought a helmet intercom sent that had to be installed to check it and when it turned out to be broken they refused to replace it or refund it even though it could not be checked without installing it so watch your back with these people they steal.

I'm so freakin' blessed!!! Turns out that my old 325i 2005 BMW had its water pump fail and the…read moreowner of this very busy import car repair shop here in Clarksville,TN has gone so out of his way to be a great Good Samaritan. Not only did Thomas, the owner, fit me in to do this repair on a day he gave his people off to watch the eclipse, he put me to the top of the list, charging me about a third of what it would cost me at the dealership in Nashville some 90 miles away, and installed me in his air conditioned waiting room with a couple of bottles of ice cold water. I'm telling you, there are some really kind, generous folks down here. Thank you, Thomas!!

absolutely top shelf service. it's been a few years now. Car still runs, put custom engine in…read more. what they were able to pull off awesome. Been to west coast and back. will consider them first for future projects..

What an accommodating service department!!! We were…read moretraveling through from Florida on our way to South Dakota. We decided to unload the sxs and ride some trails in Turkey Bay and found we had fuel leaking out from an unknown source. Time was an issue as we had limited days to get to our destination. I called and spoke to Matt in the service department and explained our situation, he said to bring it right in. They had it fixed in just a few hours and it was not expensive. Bravo we will be back and my husband was eyeing something in the showroom. Great people that know there stuff and aren't afraid to make some friends

Purchased a utv. Great customer service. Very thorough in explaining how the utv worked…read more Delivered it next day.