Well known family practice in the community & surrounding counties - caring for babies to seniors…read more Providing exceptional care - open every day of the week except major holidays. Dr Vu & his staff of highly skilled - Doctors- PA's - FNP- Nurses - receptionists- housekeepers- lab personnel- exhibit & deliver professional care. For me - the opportunity to collaborate with the provider is important & happy to say this is true at this practice. Located close a major Interstate- accommodations - YMCA - Major other routes & customer experiences -

Exceptional Care for Generations of Our Family…read more Our family has been blessed to receive care from Dr. Vu and the amazing staff at Vance Family Medicine for many years. Dr. Vu has taken care of my family across generations -- from my great-grandmother, to my mother, and now to my husband, children, and grandchildren. That kind of trust doesn't come easily, but he has truly earned it. Dr. Vu is compassionate, attentive, and genuinely cares about his patients. He takes the time to listen, explain, and treat everyone with dignity and respect. The staff is just as wonderful -- kind, professional, and always welcoming. You can truly feel that they care about the people they serve. I am forever grateful for the love, dedication, and excellent care Dr. Vu and his team have given my family throughout the years. We couldn't ask for a better medical home.

This practice provides excellent up to date care to all age groups. Dr Vu & his staff have been my…read moreprimary for several years- serves the community and passerby's - handles complex situations- emergencies- physicals- vaccines- provided covid vaccines almost as soon as the vaccines were available.Its very impressive the updated technology of this clinic- outstanding lab- open 7 days a week- walk ins accepted- conveniently close to I 85 & other major routes. Friendly - competent staff-

Back when it was Henderson Family Medicine and there were fine doctors there like Dr. Bill Dennis,…read moreit was an efficient and extremely good medical office. Today, it is not even a step above my Veterinarian office. You cannot speak to an in-house person. When you call their local phone number, you get an out sourced calling station run by incompetent people. One day I was disconnected 5 times, and no one ever called me back. The medical staff leaves a lot to be desired. The only reason I continue to go to DPC is the Laboratory Staff. Donna and Samantha are the very best phlebotomist in Vance County, plus I can get my lab results quickly in DukeMyChart.

Incompetent morons. Doctors/nurses are simply not capable of doing their job. When confronted with…read morea problem in their service, they continue to claim they have done nothing wrong, when it is quite obvious they have. The complaint has to be risen to the level of their "risk management" department, which is another name for "please don't sue us" department. Doctors won't bother to look at records from previous providers, and insist that you see another "Duke" specialist for no other reason than to charge more money. If you have complete, recent, and accurate medical records in your hand, they will literally refuse to see it. Due to the fact that Duke staff cannot acknowledge their own mistakes, I will be forced to make a malpractice complaint to the NC state medical board. I strongly suggest you research any doctor you might try to see here, and check if they have any other malpractice complaints filed against them. Also, the Duke website describing their doctors and nurses always gives them a 4 or 5 star rating, but it is clearly fake because nobody is allowed to leave their own rating on the Duke website. Where did these ratings come from if I cannot leave my own review? Check any other third party website and the same doctor will have a 2 or 3 star rating, at best. Additionally, wait times are unacceptable, the building is dirty and not well kept, and the office staff is totally clueless. One star is more than they deserve, but it's the lowest option I can give.