The people working at "Professional PT" in East Hanover did their best to heal me, manage the…read moreinsurance issues, give me a referral (to an excellent practitioner), and engage with me through the full process, on a professional and personal-enough level. The place is run well professionally and that shows. I really appreciate that.
Depending on when you go, you might meet different folks than I generally worked with, but the two main therapists there are Kim and Jennifer, and they are both extremely mindful, helpful, knowledgeable, and hard-working. (Of course they would be - they both earned PhDs and are thus real Doctors!) Whether you need work on proprioceptive neuromuscular facilitation (que?) or dorsiflexion (whoops!) external rotation of the glenohumeral joint, they can put you to work with a few exercise machines, light free weights, stretch bands, balancing devices, inflated rubber therapy balls, and *regularly-cleaned* treatment tables and pillows. Of course, they also have high-tech electronic devices for stuff like ultrasound, e-stim, etc. Kim and Jen do all of the critical hands-on work for each patient, massaging tissue and helping with certain exercises. The other staff are great as well, from the moment you walk in and are greeted by Kaffia (spelling?), to when you work with the PT assistants (my primary ass't was Maria, who is engaging and always there to help).
The therapists also know how to choose outside experts well. I needed a referral and Kim directed me to Dr Eric Black in Florham Park. The guy was great, as was his office staff. (Maybe I should review his place as well.) I even met the field rep/sales guy who supports their machines, Ed Shuman. He's also knowledgeable and personable, but unless you need to contract with him for some equipment, you probably won't need to know that. He's also a friend from back when, so I know for sure he's smart and hard-working - which probably explains how I came to find him at this place where those are the expected standards.
One thing this place is doing, like other places, is using e-questionnaires for intake and occasional progress monitoring. After putting in your answers about how your activities are effected, the app will show your expected progress after a course of therapy. You might not be pleased if you're told you are unlikely to make much progress. Such was the prognosis given to me by the app as well as Kim. It's not a great thing to hear, but much better for them to be forthright than mute. My prognosis offered so little improvement, I almost decided against treatment. However, I have enough chronic pain and functionality issues limiting my quality of life, so I undertook a course of treatment, hoping for the best. You'll have to deal with those realities no matter where you go, but at least this place offered some expectations to start with.
For all those good things about Prof. PT, there is one "problem". (It's not really a problem.) The staff is so well-engaged and personable, that I feel like hanging around after my treatment is over! Seriously, I would be happy to go to work every day with a team like this.
Overall, I think Prof. PT in East Hanover is a great place for treatment. Wherever you may choose, do your therapy well and good luck!