I had occasion to take care of some business here @ social Services and was treated very nicely by…read moretall thin gentleman on the left inside of the entrance, by Tameka behind the counter, and Briana, at desk 12. I was impressed that with all the nasty people coming in and out these people treated me so very nicely. Thank you for the super nice treatment! Donna

The workers try their hardest to help. It's not their fault when things don't turn out the way you…read morewant them to. So please, don't take it out on them.

Awesome ,great service over the years ,excellent service, thanks for the benefits . Requrmend it to…read moreall federal government citizens and military,retired personnel as My Self John Robert Bruffett Junior, !

Came at 9:10 on 10/14/25 to request a SSN for the first time and they said I NEED an appointment in…read moreorder to request it because it takes a lot of time . The lady was so kind and gave me a phone number

Walk in, no appointment, my first visit. Parked across the street where dollar store was located…read moreand entered DPSS past 11:30a. I was seen fairly quickly but likely due to my uncomplicated request. When I left near 12:30p, there was a line out the door with security limiting access inside due to capacity. Security kept the limit of people inside comfortable for everyone. I came at the perfect time, and recommend considering arriving before employees take their breaks for lunch. This location seems extremely busy, and long waits are likely common depending on your situation. With an ever revolving door of people coming in requesting help, employees look spent and over it. I don't blame them, but it was a little depressing once I was called. Most people waiting inside were in good spirits, but the energy of employees behind the glass were over it and again, I was gone by 12:30p. They probably get some out of pocket guests often. The welcome crew that guides and hands your numbers were in better spirits, they really do set the tone for everyone coming in. It can't be easy, so I appreciate everyone that made this experience so seamless.

Horrible customer service no common respect for the recipient. They had me waiting for nothing…read moreclaiming they called my number when I'm positive I was anxiously waiting for my number every number that was called I looked at the screen the worker bs skipped me for sum

You can never get anyone ever on the phone. 3 months and I cannot get through to a human being?…read moreDoes anyone actually work there? They should hire a lot of unemployed people to handle the phones and emails. It is a SH*T show.

I attempted to visit this office last Friday and it turned out to be closed. A security guard said…read morethat it was closed indefinitely. So please do make sure that it is open before trying to come here.

Cute pit bull out front. Didn't go inside. Nobody was rude. But i have PTSD from social services so…read morei can't give this anything above 1 star. if you see the pit bull tho ur lucky

This review is for the DPSS location on 3rd/4th Street located near the Tokyo Central Marketplace…read moreShopping center on Alameda/Central.... because I cannot find the aforementioned location on Yelp. I just wanted to communicate that my experiences within the past year have exceeded my expectations because of Miss Alex Rodriguez. I have been homeless since last March due to a fire within my apartment complex and have been living in a shelter since the incident. Moreover, I've suffered from a chronic back injury due to an attack. Throughout this chapter of my life, it has been a very positive and productive experience having her assist me with such efficiency, professionalism, and kindness. This location has been a tremendous and uplifting experience, due to the overwhelming care and productive manner in which things are handled. I highly recommend visiting this location. =)

Building is nice its always empty but workers take so long to help you with what you need .read more

The county of Los Angeles has a lot of pros and cons as we all know. My whole family has worked for…read morethe county, including myself. The different programs that they offer are good assets to your children and yourself. It gets them exposure amongst other things.

There's sometimes a wait but overall good. Plus Disabled go to the front of the line.read more

Gave a ride to a 30 year plus friend here who is down on his luck and needed a lift to this…read moremonstrosity of a building today. My friend, who I'll call Mark, has been a standout citizen with a good job for the better part of that time period. However, after a series car accident led to a litany of unfortunate events after which the loss of his job and ultimate marriage were both direct and indirect results, he is in need of County health insurance-better than none. In any case, this is another one of those reviews where things are what they are. The sheer numbers of people waiting both inside and outside the building or enough to blow your mind. If people don't believe we are in an economic crisis of epic proportions, all they need to do is spend a few hours here, or other locations I'm sure of it. The workers here appear to do the best they can, but quite naturally they are overwhelmed as well. Be prepared to spend half a day in here unless you have an appointment, which thank God he did.

Mr. Hwang Social Worker at Korean Town address is 4000 Wilshire Blvd, Los Angeles, CA. 90010…read more My husband and I where helped by Mr. Hwang he was very Professional and listen to our needs very well. and assisted us through taking care of my issues that needed to be fixed. And he corrected the matters and was kind and patient with us throughout the hole time we where there. Give him 1000 Stars!!!!! So far my husband and I have been to this Office twice and each time we where help by Professional kind Social Workers and the Security was very helpful as well and each time it been calm and well managed we will try to update you the next time we go but truly I would recommend Ive been to alots of Offices like this so far best Ive seen so far well run. I would recommend Social Security Office 4000 Wilshire Blvd, Los Angeles, CA. 90010 The social workers to Management and Security Guards all so far that we have seen are very Professional and listen well and seem to try to help all the clients and atmosphere seem to be very calm and helpful. They are very well organized they help appointment people and those who are disabled first then they help others in a well timely manner OUTSTANDING COLLABORATION WORKING TOGETHER AS A GROUP!!!!! Give them all 1000 Stars!!!! We want to thank everyone there and we appreciate the Professionals and caring ones very very Much!!!!!

Very organized very clean place. Everyone was very knowledgeable of your knees and they care.read more

To live and die in L.A., it's the place to be You've got to…read morebe there to know it, what everybody wanna see... Upon entering off Figueroa St you'll see two lines to your left, one for birth the other for death. The forms off to the right either for birth or death certificates. Once you complete your form you'll have two lines. Service is very quick I was in and out with the birth certificate in less than 10 minutes around 11am. Plan your day to avoid the LA traffic jam then enjoy your day in LA. Both parents do not need to be present to obtain a birth certificate. Parking available in the structure or street meter. If meter parking is available I suggest that one as you typically won't be there long. So if you live or pass away in LA this is a place you'll have to be at. Don't worry you won't wait in traffic like on the LA freeways at this spot. God bless

They ignore anonymous complaints. Even when not anonymous, they don't do their jobs. I reported…read morerats in my building ceiling (common shared indoor hallway ceiling) where you could see the foam tiles chewed away at almost every corner, and many round urine stains. I specifically reported that they were in the ceiling, I can hear them running in the evenings. The county inspector came over, notified the building manager days before coming, and said she saw nothing. Of course, the manager quickly replaced the foam tiles, painted them, patched them up and vaccuumed the floor. There were still signs - some urine stains and some chewed corners of tiles- but when I asked if she had seen that evidence, she said it was only in her "job description to look down for rat feces - not to look up." I was amazed... I asked specifically for her to look into rats living in a ceiling space and it's not in her job description to look up? What a sad excuse. It's disgusting that these employees don't do what's morally right, and they get paid big $. Why would you announce that you're going to do an inspection so the builing can hide their evidence? Why wouldn't you look up? You expect me to believe that there's a job description that says don't look up? or barely shift a tile to see the rat nests/feces? I offered to do this myself in her presence and she refused to come back for me to show her the feces. Tax money laundering at it's finest. What is the point of this department if no one does their job? Not even the supervisor cared when I called in. She could hardly speak English, and didn't care at all. Her job security is off the charts.

Excellent service, I highly recommend this DPSS as the team here is very helpful and patient. I…read morewent there today for my parents services and Carina was super helpful, the other staff that led me to the final counter was also very kind. Thank you for your great service.

The social workers boss you around they don't explain anything and they don't even explain that the…read moreattorney should be the one explaining. And the reason they don't explain is to make sure you fail. I would 100% invest more time to talk to the attorney's office if anyone is struggling been ignored by dcfs and crying wanting your kids back the court appointed attorney is the best advice.... And even the court appointed attorney sometimes ignores. Then ask the law firm parent partners for extra help. I feel sorry for the moms who are going through why I went through so that is my advice.