I give a three because I liked how my color came out THATS ALL! I moved to the McDonough area and have had a hard time finding a salon because my ombré always came out orange, not this time. Love the outcome but the process was terrifying. My stylist Kayla very sweet person and friendly but her technique could use some improvement. To begin I didn't like how messy she was while applying the color to my roots there was dye all over the salon wall when we finished. Then at the wash station no massage as stated on their website, in fact it had to be the worst part because of her heavy handedness. She super rough. This process is suppose to be relaxing where you fall asleep but it was the opposite. I even mentioned she was lucky I wasn't tender headed because the way she was separating my hair was even painful. After the wash again we go with the rough hair drying I'm surprised my head is still in tact considering all the quickness to dry my hair and quickly passing her fingers through my hair. Finally the COST! Goodness I've never paid over 200.00 for my hair. I almost thought I was in Buckhead. Their website states 128.00 and UP. Yea I get the up part but not over 200.00! I was told I was paying for each toner that was used, but I'm no stylist but that automatically comes with the ombré procedure shouldn't be extra. Only to come home to color on my face and clothes. Again I'm satisfied with the ombré outcome but the entire process is what is disturbing for the ridiculous amount that was charged. The website should be updated and also mention that each stylist has their own charges. With the mislead from the website and torture I experienced physically and financially I'm back on the hunt for a hair salon. read more