Lots of awesome selection and great customer service, helped me find what I needed and made sure I got it!

Amazing knowledge and excellent inventory of analog film cameras, lenses and film stock. Looking for a lens for your 1940s, 1950s, 1960s, 1970s, 1980s and newer camera? Go here. Selection that is hard to match in Amsterdam or anywhere else. They stock a wide variety of film cameras as well as enlarger lenses. Something you do not come across much in 2024! read more

Iro was very kind and gave me film for my camera free of charge! Also put in the film for me. Friendly and welcoming staff

Sold me a 'universal battery charger'--discounted from the advertised price--but it messed up my OEM camera battery such that my camera thinks it's fake and won't give me the battery percent. I was just in town for the weekend, so I won't be able to ask for a refund. read more

My wife and I went to this shop last week to buy a Go pro Camera (we are on holidays from Australia and had our prior one stolen). We agreed on a price (349 Euros) and when they went to take payment they advised our MasterCard wasn't working. We have used this card all through Asia, America and our Europe trip thus far and had no issues. They then took 2 minor payments of 25 and 50 Euros (even though our Card "Wasn't working". We suspected something funny was happening then all of a sudden they demanded the rest with another card or in cash. We advised we have no other card or cash and wish to pay with this card. We advised if their machine isn't working we can come back the next day. 2 different men were alternating between us suspiciously and refused to answer questions. They then demanded cash and wanted to walk us to ATM. By this point it was too much and I demanded refund. They refused to refund and demanded to walk us to ATM. At this point I advised I was going to police. They then advised they would refund and "faxed" a copy of receipt to someone to issue refund (which doesn't make sense as refunds are instant back to same card). We went to police and they contacted Foto shop. Foto shop advised them they will be refunding the money and to take receipts back to them. We did as advised. Now a full working week later they have taken the payment and allowed funds to clear. The police have advised when we go back to Amsterdam in 1.5 weeks to go to them and report progress, which we will. We have also contacted our bank. When we return home to Australia I will look into further avenues through some sort of Consumer protection (whatever is is in netherlands). Please be very careful with dealing with this shop, police have said they have had many complaints about this shop so be careful. If anyone wants any further information please feel free to contact me on sterlotcross@gmail.com and would be happy to provide feedback. read more

The rudest, most abhorrent customer experience I have ever had. They fail at explaining the pertinence of the their non return policy. Only stating rules. 'After' you have made a purchase. To have the staff scream in your face, spitting food out between sentences and call you 'deluded' I can truly say that the experience with the staff here was disgusting. The younger the gentleman who served me could only look on in horror as his colleague embarrassed himself in such a shameful way. read more

This store is a disaster. I have rarely seen such a disorganised and rude owner. I live in Amsterdam. I walked into this store by chance, because I rarely go to the center. Since I was looking to sell used lenses and cameras, I asked if they were interested in buying them. They told me yes, and to call them with a list of equipment to sell. I go home and I call giving them via phone the detailed list. It turns out they didn't take any notes, so they asked me to write it in an email. Ok, why calling then? So I send my email, with the details, as well as the prices I was thinking of selling them for, and was wondering what prices they were offering. They told me I had to come to the shop so they could check the condition. So why the email then? Ok. I come to the shop, they tell me to come back in 15min so they can check everything. Ok. I leave everything, come back 25min later, to give them so extra time. 40min later, the owner is still talking to another customer. I come to the counter and ask what is going on, and at that point I'm being told that I am arrogant and disrespectful. When I explain the long procedure that I have been going through, they tell me they still need to check the lenses. What had I been waiting for then?? Then they ask me what price I want. I tell them I've already sent everything in the email. Turns out it was to another colleague, not the person I was talking to. How should I know who talks to whom in this shop? When I give them my prices once more, on the basis of my email, they say these are crazy prices, that this is the prices the items sell for on eBay - they are a shop and need to make a profit (they have a webshop on eBay it turns out). Ok, I say, fair enough, so what prices are you offering? After being yelled at once again and being explained once again that they are a shop and that my prices are not realistic (but they never told me what would be realistic) I decided I had enough, and left the shop - at which point they decided to call me an asshole. Great piece of work. read more

Pity I didn't check the reviews on 'Foto Professional' prior to making my purchase there. Yes, I am the 'tourist' impressed by the name 'Professional', and falling into this 'Professional' tourist trap... all said in the other reviews about the owner, his rudeness and bad mouth, the desperate pressure for 'deals' and 'cash', the IMO irrational amount of 'demo' cameras; all were signs I refused to sense when being trapped... Had I read these reviews prior or during the process, the 'pathetic psycho scene' the shop owner gave me could also be avoided. I am sure there are plenty of good camera shops and good Dutch people out there in Amsterdam, so my advise is: just keep walking and don't enter this shop ! It will stay as nothing more than a disappointing and bad memory for me ! read more

STAY AWAY! Scammers. I had my money back only with police help! They try to sell used cameras as new. Stay away. read more

Be aware of these scammers. They tell you the cameras are like new but they're not! They will tell you those cameras are used for display in some exhibitions. But don't believe that, they tell that story to everyone. When you have a problem after your purchase, don't expect them to help you in any way. They will try to get rid of you asap. Poor customer service! Some employees don't have any knowledge about cameras. So please be careful guys! read more

Never go there! Scams! The worst Amsterdam experience we ever had! They sold us a broken camera and didn't give us money back! Rude and unprofessional customer service! Can we call the police to get our money back? read more

Worse experience EVER! The owner from the shop said to his college in Dutch to raise the price by 100Euro for us since we are jewish, then they forced us to buy something we didn't want after we said we have to think about it, they started shouting at us and didn't want to let us go. He cursed us over and over in Dutch and thought I don't understand Dutch. They started shouting anti-semitic sentences and told us to go back to Israel (this time in English to our faces) Wouldn't recommend anyone to even enter this shop! read more

These dishonest guys not only overcharged me for a used lens and sensor cleaning -- they RUINED MY CAMERA AND MADE ME PAY FOR IT MYSELF. They refused to help me out or cover the damages and because of this horrible experience, I decided to make a Yelp account and post for the first time. Never have I been treated by such rude, unhelpful, and dismissive shopkeepers. And all I did was come back to their store to ask why exactly my camera stopped working mysteriously after their 50€ "sensor cleaning". Avoid at all costs -- there are lots of other great shops nearby and on Haarlemmerstraat. read more

They're absolutely thieves but they got an idea to open a camera shop, my visit to this shop was my worst experience in my life. First of all they're asking you to pay in advance so they will be sure that their tricks will be working. I shocked when I saw some people in the heart of Amsterdam stealing but police still allows them to work. The guy named (Vincent) is the head of the thieves, but I don't know if the name is correct or not because they were lying about everything SO maybe his name is fake as-well. I fully recommend this shop IF you really want to have a bad experience in Amsterdam. read more

They do passport photos, charged me €10. A photo booth at centraal station is only €5, but it's not cut and u don't know if the picture u take will meet Dutch requirements. So yea, pricey, but got the job done. I had to wait to be helped and saw them selling. Make a deal, they will lower the price. A camera battery with a price tag of €39, they sold for €20. read more

I wanted to check out this place as they have a wide stock of second hand Nikon lenses. Eager to make a sale they offered to throw in all kinds of extras - lens hood, etc. Also new lenses if available could be delivered within 45 minutes using a taxi courier service. I didn't get good value though, the Nikon f1.4 50mm lens i bought secondhand was not only a bit of a pig, but I reckon (my own uninformed stupidity to blame) that I over paid by at least 50 euro on a lens I found elsewhere for 75 euro at better quality. I didn't learn though and I came back and bought a sigma 24-70mm zoom form the, - this is the one that I could have in the shop in 30 minutes. The owner negotiated what I thought was a good deal, but it actually involved me reclaiming the tax at the airport...... since I live in Amsterdam this wasn't going to be a good option, so despite this initial great offer I ended up paying full price. I probably over paid by 75 euro compared with online and other Amsterdam camera shops. Again, not necessarily their fault - my bad negotiation skills I guess. Except having paid 100 Euro deposit on the lens to get it delivered- I was on the back foot to negotiate the price, when the "tax-free" misunderstanding came to light when I went to pay the final amount. When negotiating make sure you understand the full terms - get this written down on something and signed by the negotiator - he wasn't in the shop when i returned for the lens so this made it even more of a challenge. Yes, they will negotiate, yes they have a good range of new and used, but no I won't be returning. There are far more honest and straightforward camera shops in amsterdam, who aim to keep you as a customer long term and will give you great, honest advice. Steer clear of this tourist trap unless you won "Best sales performance" for the last three years running form some major company..... read more

Hi! Personally I do not recommend this store as a tourist. !!!Be carefull!!! I suspect this store to practice forced sale and not very honestly. Last week a bad model of Canon lens was sold to me... with a large exercise dishonesty! (mismatch between an STM and USM model). I let you appreciate. Best regards, A french tourist who's still like Amsterdam city except this misadventure. read more

On May 2, 2018 I bought a "battery pack for NIKON EN-EL 14+, fully charged", but found that after 3 picture the battery was dead and could not be recharged. The store sold a defective product. read more

AVOID THIS SHOP UNLESS YOU LIKE VERBAL ABUSE AND BEING SCAMMED! I have never had such a bad experience with a photo shop before. It started out fine, with a polite young man behind the counter promising to remove a stuck filter, and replace it with a new one. The removal of the filter cost 40€, and the new filter cost 25€. The procedure would take half an hour. After returning, we found their "expert" broke the camera lens, and then blamed us for it. He proceeded to shout at us for one hour about how we ruined his day, how it was broken before we came, and how horrible we are. He was extremely unprofessional and aggressive, and already came out of the back room shouting before we could even explain what the problem was. Racist comments were made over and over, both in English to us, and in Dutch to his colleague. His assistant tried to say that the lens used to be able to focus and take pictures, but the so-called expert would not listen, and just kept shouting at us for about an hour. In the end, they did not give us the money back for the repairs. They offered to sell us a new lens as a "favor" for 100€, but after we pointed out how insane this is for about half an hour, they sold us a new lens for 25€. (They claimed that this lens usually costs 175€, but the quality of it is inferior.) In the end, we ended up paying 65€ for a simple filter removal, and came out of there with a "new" lens which was worse than the old scratched filter attached to the old lens. read more

This shop is a bit hit-or-miss price wise, but it's got an interesting, ever changing inventory which means that you'll occasionally find a good deal. If you are a camera enthusiast, you'll appreciate the old Leica's and medium format cameras. If you are looking for your first digital SLR; well, you may want to keep looking. I did get a replacement camera strap and lens cap here for a reasonable price. read more

We was so dissapointed when we known that in fact the camera Nikon 1 S1, which we bought in this store for 641 euro, costs 229 euro!!! We was in shocked!!! This store blatantly cheat their customers!!! read more

AVOID this schop by any means. They will try to make a "good" deal, but at the end they will rob you blind. I was on a vacation, bought a Canon 5D Mark II KIT, they ended up stealing the original lens from the kit box and replaced it with a cheap not fitting one( ofcourse they opend the kit box in front of me at some point to show me the camera, guess so i wouldnt wonder later why was the kit box open anyway). When i saw what happend it was too late( back from vacation), i tried contacting them but to no avail. They are prime example of frouds, my advice AVOID if you dont want to end up beeing scamed and robed like me! read more