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    Foster John W PA

    5.0 (1 review)

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    8 years ago

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    Nancy Pyram-Bernard, MD - Nancy Pyram-Bernard, MD is a Family Medicine Physician serving Plantation, FL

    Nancy Pyram-Bernard, MD

    2.7(7 reviews)
    2.3 mi

    unprofessional is an understatement for the dr office staff, they all need to be replaced, the dr…read moreneeds new staff that know how to deal will patients. if u call the office no one's know nothing even though u have a patient chart that can be accessed. i am unsure why this office is still in business, despite the amount of complains !! this is a concern and a red flag for a medical office that is dealing with patient's health care .i filed a grievance complaint with my insurance about the staff , in which an insurance represent was on the call that was begin record and heard how HORRIBLE the office staff was talking to me.. the Dr is good, but her staff takes away from her profession to be a good physician.

    The front staff in this office is HORRIBLE, they have no training when it comes to…read morecustomers/patients!! You have to ask a million times for something. When you call the office, they leave you on hold forever. They say they will call you back, and no one calls back. You have to keep going in circles for things to get answered. The staff in this office has no care or concern for patients! The doctor is okay, but I am not too thrilled about having more than one intern in the room when I am trying to speak with the doctor, they don't even ask if this is ok. I have been trying to get a simple answer from the doctor for over 2 weeks now and yet to get and answer! Every time I call, they put me on hold, and no one comes back to the phone or returns your calls. I would not refer anyone to this office! Sucks for the doctor because her staff is incompetent! I would give Zero Stars but it's not an option, trying to get in touch with your Primary Doctor should not be so complicated and frustrating!!

    Primary Care Specialist of South Florida - Plantation

    Primary Care Specialist of South Florida - Plantation

    3.7(3 reviews)
    0.4 mi

    Update: Called in to the office to try and resolve this…read more The office manager repeatedly just denied that it ever happened and told me I was wrong. I forwarded an email chain from over 2 years ago showing I sent them my bill, and that I requested help and she ignored me and refused to let me talk to the provider. I called back in and she kept me on hold repeatedly refusing to answer my call. Came in for a physical and to have blood work done. They sent my bloodwork to quest, and to my surprise one test (of the many they requested), randomly was not covered by my insurance despite the rest being covered. The cost of this one random test that was not covered was over 400 dollars while the rest show 5-10 dollars billed to insurance with a 0 dollar out of pocket cost on the itemized receipt. I was getting blown up by quest, threatening to send me to collections, etc.. and primary cart specialist of south Florida told me it was an error and that quest should not have done this and would handle it. Fast forward almost 2 years later and I get a collection company letter in the mail stating quest has sent me to collections and that they've bought the debt. Absolutely awful experience with this office, they told me over and over they would handle this and now I'm being sent to collections and my credit is being majorly impacted because they failed to do any sort of follow up.

    I needed to get a new Primary after over 12 years so of course I was dredding it but I walked into…read moretheir office in Plantation Fl(the Bennett bldg) and it was very welcoming neat and clean with a Fl keys type of style.The front desk gentleman was nice and professional.I met with the Nurse Practitioner Dr Giraldo Olivera and he listened to my numerous health issues and what I was going through at the time of my visit.I gave him my medication list and he examined me and lI felt completely at ease.He had a gentle bedside manner and answered any of my numerous questions.I tend to babble when I'm nervous but he was very kind.I am very happy that I chose Primary Specialists of South Florida and recommend then highly.

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    Primary Care Specialist of South Florida - Plantation - Bennett Medical Plaza

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    Bennett Medical Plaza

    Schertzer Eric C MD

    Schertzer Eric C MD

    3.3(11 reviews)
    0.4 mi

    I absolutely LOVE this office, they are an overarching GenMed practice. I met them 4-5 yrs ago and…read morethey have been incredibly attentive. Spending ample time with me at each appointment no matter how significant or insignificant it was. They are absolutely thorough, working to cover every base. Albeit I am not good at "following instructions" like going to see the referrals for preventative consultations. They do make sure they at least make the recommendations. I believe that as a Dr's Office the can be as involved or not involved as the patient wants them to be. Fortunately, my health is ok and it's my choice to have them be involved as needed. For others I know there is great follow up to appointments and for results. The staff is incredibly attentive also, in fact, I just called in to have my meds adjusted and refilled and was attended to immediately. This kind of practice is hard to find in the world of managed healthcare. I highly recommend them and would tell you to read the bad reviews, but don't pay too much attention to them as, I personally, never experienced that kind of treatment. 5 Stars to the Dr, his PA's and Staff!

    Dr. Eric Schertzer is an incredible doctor. He is caring, compassionate and sincerely cares about…read morehis patients. He listens well, and is able to accurately provide excellent care. His staff is lovely too. I am truly blessed that I was introduced to him, as he was the only doctor (that I saw), which did not practice tunnel vision and was able to connect the dots.

    Foster John W PA - familydr - Updated October 2026

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