So attentive, professional and knowledgeable! She has help…read moremy dad get to a really healthy place regardless of his age and conditions. So interested in the wellbeing of the patient and explain me how to properly administer my dad's medications . Thank you MM for your warm and si human support!!!

I want to Thank the Doctors and staff for such great Team work. I have been with this Medical…read morepractice for over 5 years . From Dr. Kankanala , Dr. Siri, Nurse Practitioner Manpreet Rattan. As well as the other doctors in the office. Behind every successful doctor there is a great staff . When I'm needing something the staff is always on it. I really appreciate What all you guys have done for me. From checking on me too contacting the doctors with my issues. Team work makes the dream Work. Thank you

More interested in quantity than quality of care. My concerns were not taken well and went…read moreelsewhere.

Surprise medical bills here, the front desk is atrocious. Clarifying pricing with them is pointless…read morethey lie and then turn around claiming extra fees as soon as you are done with your visit checking out. Do NOT trust this facility.

My wife and I were accepted as new patients a few weeks ago Everything seemed okay until I needed…read morethem to fill out FMLA paperwork on behalf of my wife ($40 fee up front). My FMLA status prior to this clinic was for up to 5 times a month for illness and 5 times for Dr/ER visits, which was about to expire. This office agreed to those same times and added notes into the computer, noting that time length. I received the finished paperwork, which was for 1 day a month for illness and 1 day a month for Dr/ER visits. I called them and the manager was full of tihs because she said that's the maximum time they write for FMLA, without her knowing anything about my wife's ailments or medical history.. I believe that she thinks FMLA is paid time off, which is none of her business, and it's not. She just flat out lied and thinks everyone is stupid, and it didn't take long to realize that. She just made up policies and prices as she spoke. Very unprofessional and prejudice, in my opinion .They are definitely con artists and we will not be going back. Update: Went to another doctor and had my FMLA paperwork filled out correctly, no problems.

Disappointing Experience at Texas Pain Institute…read more My experience at Texas Pain Institute was extremely disappointing and frustrating. One of the leads, Miss Angela, was speaking to an elderly patient in a way that came across as assertive, demanding, and lacking basic compassion. For a medical facility--especially one dealing with pain management--this kind of interaction was uncomfortable to witness and completely unacceptable. The new patient paperwork was excessively long, and despite doing my best to complete it, I was told that if it wasn't finished in time, they would not reschedule me for the next day. Instead, the next available appointment was almost a month out, which is unreasonable for patients seeking timely care and already dealing with pain. The only positive experience I had with this business was a representative named Destiny. She truly stood out. Destiny went above and beyond to try to help me get rescheduled, showed genuine care, and had an amazing personality. She did everything in her power to assist me, and I absolutely appreciated her willingness to help when others clearly did not. Unfortunately, aside from Destiny's efforts, this experience left me feeling unvalued and discouraged. I expected professionalism, understanding, and empathy--especially toward elderly and new patients--but that expectation was not met.

Dr. Bartis has no bedside manner. She was very dismissive of my pain and did not meet my medical…read moreneeds.