I always seem forget a few items when on vacation. So I was pleasantly surprised to find a Forever 21 in Cancun. Located in a high end mall, think of Carolina Herrera, Gucci, Hermes. Nothing I could afford, but I can afford F21! Selection was good, pretty similar to the states. Store was well lit, clean, and displays were eye catching. I only wanted a t shirt , and some tanks which I found, along with some headbands. As I am obviously not in my 20s I always try on clothes before buying at juniors type stores. Male dressing room attendant was friendly enough and was bilingual. If I was alone I would have browsed more, but I had 3 others in my party that were waiting on me. They only take pesos or debit cards so come prepared. read more

A little pricey on the USD conversion rate. That said, great location. Staff who I spoke with were nice but no one went out of their way to be hospitable. Store was clean and I love the fact that they still take serious covid precautions. read more

Idk if the store has no ac or if the ac didn't work other than that no greetings from employees we went to other stores in the mall and employees did greet me.thats why I didn't buy anything from this store location. read more

Was very surprised to see there was a forever 21 in cancUn Mexico. So I had to visit. The store is located at a prestigious shopping mall. We went on a Friday after noon and it was so empty. This was shocking to me as forever 21 Cali will never be so empty. I really thought I would find something different, being that it's in Mexico, eveythg was the same like other forever 21. All the workers were rude. This store does not take American money only credit cards and peso. It was nice and clean but overall I was not pleased with customer service. read more