I have never dealt with such an unprofessional and rude property manager in my life. It is such a stark difference from the last one who was the best and most caring. It's such a sad and frustrating transition.
She has:
- Snubbed the majority of tenants after sending a fine to many who have lived here long term (on a holiday too).
- Listed rules that were never stated in the lease.
- Refused to say what items were in contempt.
- Refused to give contact information for anyone but herself.
- Distributed violation notices with no written change to the lease and within 5 days instead of 30.
- Changed the lease for every tenant based on her general dislike of certain items like decorations, hanging plants, and lights.
To top it all off I have heard from neighbors to increase our personal security as we are currently uncertain if she or another employee is entering our homes without notice or reason. Just to snoop and look through our personal items.
I genuinely liked living here. I had planned to stay many years. The management team was great. Maintenance is quick, good at what they do, and communicates perfectly. The lawncare and weather response has been beautiful. The location feels safe even though it's so conveniently close to downtown.
But the new property management makes it awful and I'm not sure I will renew my lease. read more