WARNING to anyone considering this spot: If I knew this before, I wouldn't have signed a lease…read morehere. At first, I had a very pleasant experience with the front office. Since I was signing a lease in October (out of their leasing season which is April-September, I was limited to two lease options: a 9-month lease or an 18-month lease. I thought the 18-month lease made the most sense, but because I was unsure if I would stay for a full 18 months, I asked what the options were if I wanted to terminate the lease early. I was told the only things I would have to do would be: 1. give 30 days notice and 2. pay the buyout fee. Fast forward one year later, my husband and I had bought a house and reached out to the office to put in our 30 days notice. I was told by the front desk that wasn't an option, because they only allow 2 buyouts per month. She let me know they already had 2 buyouts for October, November, December and January, which meant the earliest I could buy out of my lease was February. Since my lease ended in April, it would have cost me more to buy out of the lease in Feb than if I just paid through the rest of the lease. They were not flexible on this at all, regardless of the fact that it was never mentioned to us or listed in the lease. When I asked where it was written in the lease I was told "It's not in there, but that's how we've always done things". This conversation coming from the same person who I spoke to initially when signing the lease and asked about the termination steps. If there is 1% of you that thinks they might need to terminate your lease early, find a different spot.

I have lived at Kelly Greens for 30 years, during which time there have been four different…read moremanagers, all of them great people. I have lived 12 of those 30 years facing the golf course, which I highly recommend as the sunsets one gets facing west can be absolutely spectacular. The staff is always professional and pleasant and the neighborhood boasts 3 grocery stores, 2 of which you could walk to. Highly recommended!

wonderful and helpful staff all around really enjoyed the work environment here. The front office…read morewas always cordial and very helpful. The maintenance guys were very friendly.

I lived here for two years from 2015-2016 in a ground floor unit. I honestly can't say enough good…read morethings about these apartments. The location is great since it's just off of South Kansas Expressway and is right next to the James River Freeway, and is within walking distance of several local restaurants. The apartments themselves are beautiful, and the lake in the backyard is a great place to walk and relax after work or on a day off. The barbecue grills next to the gazebo are open to everyone, and are always open to have a cookout. The local wildlife includes a population of ducks and geese living by the lake, and a turn-style feeder by the gazebo lets you feed them. It's a good hang out place for families, friends, and small children. The apartment interiors are clean and kept up to date with new appliances and open living spaces. Apartment staff are always friendly and helpful, and neighbors are generally quiet and pleasant. The only downside would be the laundry facilities, which could be busy at the wrong time of day, but aside from that it's very scenic and is a great place to live.

Don't plan on getting your security deposit back. I lived here for a year and when it was time to…read moremove out they blamed me for some BS carpet damage that their "carpet guy" found. There was no damage while I was living there and if there was, I didn't cause it. The managers robbed me of $700 and I bet I'm not the only one they've done this to.

Worst and most expensive place I've ever lived!…read more Noise- You can hear every move your neighbors make (sneezes, walking ,etc) and most of my neighbors threw drunken parties every night. Apartment complex said there was nothing they could do and just call the police to report. Parking- Good luck ever finding a parking place, the spots, the street, and anywhere else is taken all the time. Construction- I found so many rusty nails on my balcony that I couldn't use it any more. Door knobs feel off, fan chains fell off, and the entire apartment felt like it would collaspe at any minute. Management- The worst people ever! They don't respond to your questions or concerns and once you move in they don't feel like you deserve the time of day. I would fax, email, call, and leave Facebook messages with no responses. All in all you can find much nicer houses to rent for far less money. If you're not an underage college student getting drunk by the pool they don't have any interest in working with you. Save your money and frustration and find another place to live. I couldn't even stick it out for a full year here and I never got a good nights sleep.

I live at Grandview Village and have thoroughly enjoyed my 5 year stay. The management is very…read moreattentive and if there are ANY issues, they are promptly and properly addressed (maintenance, bad neighbors, questions about the lease/property). The pool is really nice too, and the maintenance guys work extremely hard to make sure it's safe and clean for the guests. Definitely recommend checking into them! I also like how low the rent is compared to everywhere else in town and honestly, my place is MUCH nicer/newer/modern/cleaner than other properties in the same price tier. The walls are not paper thin, and it's generally hard to hear other neighbors doing their thing. Generally the construction seems to offer lots of privacy and isolation. Windows were just replaced on all the units, so that's a plus as well! Internet options include Mediacom and their 200 Mbps package (2 TB download cap). It's located on some generally fairly quiet streets too, so you won't have to deal with a ton of traffic/street noise, generally speaking. The laundry room is conveniently located next to the office but make sure you're on the 1st floor if you want W/D hookups. Parking is usually a zero issue. Every unit comes with a nice small balcony too. The location is fantastic too --- you're literally less than 2 minutes from Walmart, 5 minutes away from another Walmart, there about 4 gas stations within a 45 second drive, Empire Bank is less than a minute away, and there are restaurants and convenience stores all around you that take less than 2 minutes to get to. It's like big city living at non-city prices (location location location).

Here at Grandview we just got new pool furniture, a remodeled office and remodeled laundry room…read more They are so nice now! The flowers and landscaping are just beautiful! Along with the great Staff, Mike and Johnny are on the ball always and always so helpful and friendly! I LOVE living here at Grandview Village!

We moved here in February of 23' out of necessity. Absolutely love it…read more Maintenance is always right on whatever I need. I love the all inclusive lease. 2 great restaurants right down the hill & a beautiful park so close. The beautiful covered patio (called the Grotto) & large multipurpose room is so relaxing.

My husband and I have been living at Quarrytown for 5 months now and absolutely love it. On top of…read morethe super cute and modern living space - the maintenance staff especially is top notch and always very responsive and friendly. I am really impressed at how quick they respond and fix things. There were some negative reviews on Google (which I don't agree with) that led me to leaving a review. Aaron the property manager is great too! He was really helpful during the move-in process and is always reachable at the leasing desk or via phone. The surrounding area is the best as there are long bike/walking paths, trails, and a nearby park. Everything is super close by yet it feels like we live in an oasis. Quarrytown does have community events plus many residents socialize at the pool. There's free yoga too but I haven't utilized that. Like most places you'll find all types of people, but overall people have been friendly. The grounds are well kept and the apartment building is very clean. Rent includes wifi and it's super fast! I work from home and it's been extremely reliable. It streams shows normally and gaming on Xbox is perfect too. The only time it's gone down is during big storms and then I just use my hotspot. A few times we've had to reset the router but that's also normal with any wifi. If I did have to leave cons it would be that there are no closets w/ doors in our 1-bedroom unit so extra storage is very limited. The units are meant to be open concept so it does make sense...and they compensate with a huge open walk through closet. In regards to noise, we did have a dog that constantlyyy barked/loud neighbors directly below us for the first few months but I no longer hear them. Additionally, we can't hear whoever is there now and I haven't heard any noise in the units next to us. (This could be different depending on where your unit is located). I'll update my review after we move out! For now, I would highly recommend living here if you get a chance. So far 10/10.

Wooten runa Embassy Apartments. My little family have lived here for 3 years and have zero…read morecomplaints. For such a affordable price you get a pool, playground, a small gym, and a rentable clubhouse for birthday parties! Its everything we need plus some for our growing family. I absolutely love our neghbors, we really watch our for each other. Our maintenance team is great and on top of things and so kind! And our landlord is very kind, respectful and great at her job. She goes above and beyond for her tenants. 100% recommend Embassy Apartments. As a plus you have jameriver church behind you with lots of field to let you kids run their energy out! Great area for bike rides as well, not a busy traffic area, and is in a smaller part of town. We feel safe here, there's so much to do and so much potential.

This property management company is very thorough in their documentation and paperwork! Everything…read moreis laid out in full detail. You always know where you stand! Maintenance comes regularly to test fire extinguishers, replace HVAC filters, and spray for pests. They do a good job keeping the parking lot clean.

I have lived here for over a year. Affordable, no thrills, starter apartments. It was initially to…read moreonly be temporary as my partner and I relocated here for work and this particular apartment was one of few available. I really like the layout - roomy, updated, and quaint. There are some downsides - there has been at least six different managers since we moved in Feb. 2015. I know they are individuals with lives, but out of these six, at least two were fired for theft. Also, Battlefield is EXTREMELY busy and hotrods, motorcycles, and other loud vehicles drive back and forth through here at all hours of the night - street racing, driving as fast as possible, it has cost me many hours of sleep.

I reported my first A/C issues in March, stating that my unit wouldn't hold temp. Unit finally bit…read morethe dust in June. They didn't put me on HVAC waitlist until August 6th. A WHOLE MONTH AFTER I GOT A PORTABLE UNIT PUT IN. I've been waiting 3 months for an A/C unit. I haven't had central AC for 3 months. I've been racking up my utility bills for 3 months using portable units to cool the place down. Now hired HVAC people have taken OVER 3 DAYS to replace the unit. They never followed up on progress until I CALLED. Everything is constantly breaking/needs to get fixed or replaced. Place is just old. They don't follow up on anything unless you bug them about it 50 times. They use 3rd party companies for leases and rack up charges and fees like nobody's business. Rent is cheap but NOT worth the place to live in. Car got stolen third night I was living there (no cameras or street lamps to help.) Living in misery trying to get stuff fixed. Electric bill is at $250 to power a one bed one bath. If you have a dog, there's no grass for them to go to the bathroom. The grass that is there, is full of animal waste and trash. Landlords are nice and good people. But Wooten as a company is the worst business I've ever had to deal with. I wish I never moved in here, but I'm stuck until I can find another place. LEASE IS MONTH TO MONTH FOR A REASON. DO NOT LIVE HERE. As someone who has been trapped here for almost 8 months now- it's not worth it. Worse decision of my life.

Really bad customer experience. I really wanted to move in there and took a tour…read more After my first visit, I filled out a form and thought I was on the list for the next available apartment. Called back to check the next month and wasn't on any list. I asked again if they could add me to a list, so they said I was now on that list. Called back the next month, apparently I wasn't on the priority list and had to fill out another form and place a deposit. Now, after some consideration, I tried calling to get off their list and get a return on my deposit. Over the past 2 weeks I have called them 3 times with no response.

I'm giving the property one star because it did save a local landmark building and because said…read morebuilding's construction is concrete and steel - very solid. Unfortunately, beyond that, it falls far short of the "luxury" moniker it's given itself, especially after TLC (a local management company) began managing it this spring. Finishes and appliances are cheap, like the cabinetry, which is made of particleboard with a thin veneer that flakes off easily. The communal rooftop sun deck is full of rotten patio furniture, and all the plants and shrubbery there are dead. Elevators, hallways and other common areas are frequently dirty or smelly. If you report it to Management, it will typically be cleaned up within a day or two, but the idea of proactively inspecting these common areas for cleanliness on a regular basis apparently escapes them. The town square, where the building is located, is a hotspot for vagrants that sometimes camp out around the doorway and have been known to harass or panhandle residents or their guests. They also fight among themselves nearly every night, and some clatter up and down the sidewalks on skateboards until well after midnight. Additionally, just this past week, the local news reported that a young man was jumped and severely beaten by a group of thugs in the parking garage that is adjacent to the building and where some residents park. Ear-splitting noise from motorcycles and "hot rods" takes place nearly every night as misfits have turned the square into their own playpen for racing and general mayhem.