Best place!!! Super staff! Loving caring kind professional…read more PLEASE DONATE TO THIS PLACE!! Your donations will be used in the best way! Love those animals! Please spay or neutered.

Our experience first started with their website in the adoptable dog section, which is updated…read moreevery hour. Saturday was our first time here. We arrived promptly at opening at 10am. There was already 6 cars waiting at the gate. Such a busy place! The volunteers were all very helpful. We were able to see the dog we had in mind, but another couple had their eye on him first so we went to see the other dogs in the back. Everyone was so kind and personable. After 5-10min, the original volunteer told us the couple left and did not adopt the doggo we were looking at so we got to adopt him within the hour. All dogs are neutered/spayed, bordatella, flea treatment, heart worm tested, and given a few other vaccines. They are also microchipped. I felt the staff had genuine care for these pets and wanted the best for them. Thank you again!

I had a negative experience at this store regarding a transaction. I purchased worms for my pet,…read morewhich totaled $5.36. I paid with a $10.00 bill and was supposed to receive $4.64 in change. However, the store clerk informed me that she did not have the $0.04 to return. Although the amount may seem small, the principle of the situation is significant. If I had not had other commitments that day, I would have considered leaving the worms at the store and requesting a full refund or even protesting for the $0.04. It may sound petty to argue over such a small amount, but I believe that if I had underpaid for the product, I would not have been allowed to complete the purchase. This experience left me feeling dissatisfied with the service I received.

On July 3rd, 2023 My grandmother took her Chihuahua to get groomed, she dropped her off and went…read morewalking around the store. While she walked down one of the isles she could hear the dog yelping and crying. She looked over to the window and they had double wrapped the dogs head in a towel. One girl was squeezing the head and mouth while another cut her nails. My grandmother ran over and started knocking on the window telling her to give her the dog back! My grandmother was so nervous and upset she grabbed the dog and left. That night the dog needed to be rushed urgently to a vet. They had broken her jaw and required emergency surgery and had all her teeth pulled. The manager had the nerve to tell my grandmother that the incident occurred at home and not at his store. He asked my grandmother where the dog uses the bathroom, maybe an animal did it to her outside or maybe someone at home abuses her. Chichi (the dog) lives a better life then most humans. She is an inside dog and no one abuses her. We have sent multiple letters to the company and they have been unresponsive. We weren't asking for anything more then they take care of the VET bill since their staff had broken our dogs jaw. The company has been unresponsive. They did however put up a sign stating they no longer take small pets. I am almost sure it is because their staff is poorly trained and abused our dog.

Lovely place GREAT PRICES and the staff as always are GREAT! Crystal clean also! Highly recommend!read more

Called in today 8/20/26 at 2:57pm, spoke with Chrissy in customer service and she told me that they…read moredid not have availability until September 16!!!!!!! The people here do not want to work! I asked for the manager and she put me on hold and never connected me through to the manager stating she was busy and would call me back. This is government run and paid for by the government which is our tax dollars and the people working here do not want to actually do any work.

I Recently adopted a beautiful six-year-old collie from the Humane Society of Marion County. They…read moredid their due diligence in making sure we were the right fit as a family. We even did a meet and greet with our one dog. So far it has gone well at home. The Humane Society and their staff were wonderful especially shout out to Tyler. He was great in giving me all the information that I needed and asked for as well as the handling of the adoption. I have seen some people, dislike the fact that you do have to jump through some hoops to adopt. However, given that they want to make sure that these animals do not come back to the shelter and have a forever home as well as make sure that they are responsibly taken care of after they leave their care, I see why they do it. Even after the adoption my new dog came up with kennel cough they immediately had us come back to the shelter, came to meet us at the car in proper PPE and sent us home with medication which now has worked wonderfully and laddie is now feeling so much better and more like himself. I'm excited for our journey with our new family member and thank you so much Humane Society of Marion County.

I cant tell you how amazing this staff is. They did such a great job with my love Leo! He was a…read morelong term resident ...their patience and love they gave Leo really made him such a great pup! They all truly care about these animals. The staff is so kind. I had such a wonderful experience adopting Leo. Im so happy that I found my boy!! Thank you for all you do!

The owner, Cody is very professional and pleasant. He…read morepersonally takes care of every job no outsourcing or unknown employees. He closed up our attic spaces all along the eaves our barn with heavy wire. Next, set up a camera and trap that lets rodents out, but not in. He showed us how our squirrel could not get back in to chew more wires. I definitely recommend this company. Cathy McD. Geneva, FL

I honestly did not have any complaints about this location upon our first visit. We just moved to…read morethe area and we stopped in here the first time so Mila can get a picture with the Easter Bunny. The staff were very friendly and patient with Mila. For some reason, she was scared of the Easter Bunny and has been good with Santa. We visited for Santa pictures. I checked online and all the deals were half the price as the store. I found several items in the store and added them to my online cart. There was an abundance of quantities of each item. I get notified later that most of my items were canceled. That tells me the staff was too lazy to retrieve the items. I tried to cancel the order and they would not allow me to. So I have to wait until it's delivered and then return it. Oh and I opted for same day delivery-at 3pm and it was set for the following day. After all that, most of the items were cancelled and because it was a sale of "buy this many, get this many free", I lost out on a lot of money. The store is relatively neat and clean. The store is very big in size and they carry almost everything you can imagine for pets. Mila is always getting pets, compliments, and treats. The two times we visited was really busy but that could be because it was a weekend day and for events.

This PetSmart grooming location (Hwy 200 @ I75 in Ocala) is a hard no for me…read more When I dropped off my dog for its grooming appointment, I was advised "we usually need 4-5 hours for a grooming, not the 3 the website estimates". I returned to the grooming salon 4 1/2 hrs later and was advised my dog was bathed and dry but hadn't been groomed. Decided I wasn't going to subject my dog to who knows how much longer (no idea when the groomer was going to finish the dog they were currently grooming no how long they'd take on my pet). The store and grooming salon were untidy compared to other PetSmart locations near The Villages, Fl.

Excellent, professional and companionate with my animals. Arrives early ready to work. Takes the…read moretime to know the dogs and them to know her. Listens to what the owner wants her to achieve with the dogs. Would highly recommend Her services. AAA+

I was so relieved to have Caitlin come to the house to assist my cat, as her "talons" had gotten…read morevery long. Caitlin got right down on the floor and introduced herself to Tink who checked her out and approved. Her nails were trimmed expertly; Caitlin took her time and let Tink decide when it was okay to trim. She has been back and we will continue to use her services.

Tlc pet snip offers low cost spay and neuter service for cats and dogs. Follow them on Facebook to…read morewatch for free events. I happened to see they were having a free cat spay and neuter for strays. So I took the stray cat I've been feeding in and they took good care of him. I chose additional services and ended up paying $52 altogether for neuter, injection to take care of a wound, felv test, dewormer and rabies shot. This was partnered with the Marion County Humane society. Not a bad price at all and my cat seems very happy. They do ear tip the strays which is a little controversial but it's actually for the best - it signals people that the cat is fixed and will not contribute to the overpopulation of cats (Florida has a real problem with this) You drop your pet off in the morning around 8 and get him or her back in the afternoon around 3. Due to the current virus situation the service was basically curbside. They came to your car for forms and to take money and return pets.

Super place! Great staff. Our pets where handled with such love…read more Please donate to this place.

Open arms with loving hearts... that's the best way I can describe WesrGloves, an initiative of…read moreDignity Roadters. Come in, get warm, cool off, relax & de-stress. Affordable, plus lots of car & bike parking

A true asset to our community. They treat their employees like family not a number. Their…read moremanagement team is exceptional.