Had to make a deposit this morning and sign up for online banking and Wanda Chandler at the…read moreHarrogate branch was very friendly and very helpful. Thank you for great customer service.

From the owner: Since 1894 we have loved our communities, our customers and our FCB teams! We are passionate about…read moregiving the best banking experience possible to our customers and the communities we serve. As a locally owned bank, family is the core of who we are...our customers are part of our family. Our promise is to give you the best we can and serve you with passion and positivity.

We've used this banking institution for years and have been pleased with the service. The staff…read moreare always willing to help provide you with financial resources or to refer to another person in the department who can assist. They are through in the approach to security and are sure to ask for identification before cashing a check. I greatly appreciate this and they do it in a timely manner when using the drive through. Thank you for protecting my financial best interest.

I don't have an account here but after walking in and not being acknowledged for a few minutes,…read morethen speaking with a Hannah whose rudeness was shown brightly, I will not be opening one. I guess it's back to Commercial Bank. Leaving one star because it smelled nice...

Very difficult to deal with, taking advantage of a bad situation, changing the amount of payoff…read morefrom 60k to 190k and then 150k in only 3 months. I can't get anyone from the bank to speak with.... except the banks attorney. You might want to look elsewhere.