This is the 5th time we have come to academy on a Saturday afternoon. 2 cashiers, lines of people,…read morestore full of shoppers. Took 25 minutes to get checked out. Either they can't get good help or don't schedule according to the shopping hours. I'll take my business to bass pro from now on. You can get better service at Walmart

I ordered two items for store pickup. One item was picked up with the other showing to be there…read moretoday July 30. One gentleman said it must be on the truck still but never found it. My wife went to the shelf and they had restocked the item and asked if we could just get the one available at the store since they couldn't find it. They said that it might come in at a later time. They refused to give me the product which I already paid for and drove 50 miles to get. This was a display of lack luster customer support. I now have to drive 50 miles back to Academy, whenever they decide to give me my item.

Great service. Great selection. Prices are a bit high on some of their stuff. Good discounts on…read moresome of their clothes.

Went to the Tyler Texas location to exchange a pair of golf shoe's I purchased back in the spring,…read morenever worn. I was told at the store I couldn't exchange them because it had passed 90 days. Well I could understand this if it was a shoe that had been discontinued or didn't stock this shoe any longer, but that isn't the case, this shoe is still being sold. I could possibly understand if I were wanting a refund, no, I just wanted to exchange for a different shoe. Anyway, couldn't get pass the cashier, it was just a big fat NO, company policy. Not that I am a big shopper at Dick's, but that was my last visit to your store!!!!

First time in the store! I was amazed at the selection especially when the college bookstore…read moredoesn't have half of the selection.

First impressions the place is nice the atmosphere is great tons of sports teams and colleges, only…read morebummer was there was no San Antonio Spurs gear. Not sure if that'll change soon? Either way walked out bummed. No Spurs or Rockets just mavericks. For a local store I was expecting some teams from the south. Instead there were teams from out of state filling those blanks.

Growing up, before any vacation, my parents would always get my brother and me a Racquet & Jog…read moreshirt. It was how we showed we were from Tyler, Texas. Everyone in Tyler had one, and it was like the official branding of the city for some time. While visiting the City of Tyler, we stopped at Racquet & Jog so my girlfriend and I could get a shirt for ourselves. She remembered how, back in high school, all the girls would visit Austin in the summer and get a Tyler's shirt. Now she's a true originator with a Racquet & Jog tee. They have recently remodeled the space since the last time I was in Tyler, and it is huge now. There are so many great brands to shop from, including Patagonia, Anthropologie, Vuori, Howler Brothers, and more. Plus, they have a great selection of shoes and other equipment. If you've been to a Tyler's in Austin, it's identical in concept, but we call it Racquet & Jog in the 903. RIYL: athletic and lifestyle wear

We have been so pleased with our Tyler Racquet and Jog store! The employees are friendly and…read morehelpful. We needed HOKA shoes per our podiatrist and a young man assisted us in getting what we needed. I didn't get his name but we shopped after our shoe purchase. A young lady named Avery F helped us find 2 other items because we don't know current styles as well for a birthday gift. We were thankful for her help. We even found a sale on one item making it a better value!!

Great selection of shoes and the store was clean and well organized. The staff was friendly,…read morehelpful, and made it easy to find what I needed. I had a great shopping experience and will definitely be back. Best prices on dress shoes.

Great selections of shoes and very well organized with lots to chose from. Good service from…read moreworkers as well!

I was in the area and decided to stop by and check out the semi annual sale, I found a table with…read morebras which were placed neatly by size in different bins/containers...they were marked down 50% and were a multitude of colors and designs. I found 2 bras that were identical one neon pink, one black and decided since they were marked down I'd get both. They had them both in almost every size on the table, (I had to search for them because some of them had been mixed in with other sizes) and I found two black and one pink. I had decided to get both but when I made it to the register, I changed my mind and told the cashier I'd just get one black plus the others I had picked up. Our interactions from the moment I first approached the register were very offsetting, she was rude and acted as if she was bothered by being at work. I had looked through my offers online and saw that I had a free panty with the purchase of a bra over 14.50, I asked if sales bras were included and she mumbled "no I don't THINK they are" and I just said okay, because it's either yes, no or I'll check but she was not looking too or nor did she offer to check. Once ringing up the black bra, it showed full price and she tells me "this isn't on sale" and drops it in my bag and in the midst of me replying "it was on the table with multiple bras that were the same price" she completely ignores me and walks off to help another cashier in which she approached and was automatically rude to her customers (a mother and daughter) as well yelling at them regarding how long she'd been there and more but they were not rude and honestly hadn't even said anything to her. Once she came back to my register, I explained that maybe she should check the other black bra because it could be possible that they were somewhat different, I was ignored and had to ask her multiple times to do so--when she finally did it and it still showed full price she looked at me with a "anything else" stare and I tried to explain that the bra was on the sales table with multiple sizes, as I'm explaining she's talking over me saying "what would you like to do?" , "do you want me to take it off", and then stated "it's not on sale, it's not on sale" numerous times...not really giving me time to even respond to her "question"! She started to frustrate me, as she knew that she was being very rude and she felt entitled to do so , so I just told her to remove the bra since I she wanted to be rude and act like she hasn't heard anything I've said , she removed it and gave me my total without any care. Once I was paying she walked to the back counter and started doing something else, I slid my card--forgetting it was locked and she comes back and loudly says you need to try another card, I giggled and said no I don't need to try another card, my card was locked ...I'll unlock it! She then again loudly states you need to try another card-as I'm making my payment. In which I politely told her was unnecessary, as this was the first time during the entire encounter that she spoke loud enough to me for me to even hear her. My payment went through she handed me my bag not asking anything about how or where I wanted my receipt and definitely not a thank you for shopping or have a nice day. I left frustrated and honestly disgusted by her nasty attitude and horrible customer service. But was not in the mood to keep trying to talk over her to ask for a manager. I hope that this day was just a bad day for her and that this was not her every day attitude with customers, because I personally would rather not deal with any sales rep with that attitude EVER. This was on a Tuesday between 12 and 2 pm.

Fitting rooms still aren't open. I am pregnant and have completely different boobs and need to try…read morestuff on, and I need a matching set for a maternity shoot. Guess I'll go somewhere else.