I have been to many many mental health providers in my life and never have I been to one that I…read moreactually felt listened,cared and understood what I was trying to convey to them and Erin did all of those things in the most compassionate manner she has went above and beyond to help me in anyway she can with that's that are even outside of her job description she is an amazing person and so very helpful. Also the office staff there have reached out and helped me with things that they don't have to do either but they are very kind and will assist you in absolutely any way they can help I would recommend Erin and Journey mental health to anyone that needs mental health services they are great and I absolutely love them.

I have been with Erin for years and followed her to her new practice. She takes an educational and…read moreempathetic approach to medication management. Erin always explains the medications and their expected changes/ affects in detail and has helped me so much on my journey. I have always done virtual sessions and never have any issues with the app she uses. Would absolutely recommend her to anyone!

I can see I'm not alone in the low ratings. I'm surprised with the complaints why people haven't…read morecomplained to the medical association about Him yet??? He literally ruined my life as a teenager and just tried to cover side effects of one pill with another so I wouldn't die. I gained almost 80 lbs in 6 months. Do not see this dr, there are plenty of others in Des Moines.

I came to Kavalier & Associates when my favorite mental health professional had to retire. Meeting…read moremy standards after my previous mental health professional was going to be difficult. I came to Kavalier and Associates at the recommendation of my brother and sister-in-law. Dr. Kavalier sees their daughter who is on the autism spectrum. They sang his praises highly. I had my diagnosis in place when I came to Kavalier and Associates as well as a medication regime that was working for me at the time. Over the few years I have been going to Kavalier and Associates, I have worked with them to adjust my meds as needed and sought out counselling as needed. I have never been uncomfortable or made to feel unwelcome. On a side note, I do think it is important that the patient, or the patient care providers play an active role in knowing what meds the patient is on and what side effects they can have. There is no doctor, at least that I am aware of, who can force a person to take a medication that he does not want to or that his care providers say "no" to.

I was scheduled with a provider and called to see if there was a female provider that I could see…read moreinstead, so that I felt more comfortable. I was advised there was not a female provider that I could see. When I mentioned scheduling elsewhere with a female provider, I was advised that I could no longer see the provider I was scheduled with at this clinic, and would need to pay $200 for canceling my appointment that they made me cancel because I was uncomfortable. The receptionists are very rude and unprofessional. Once you mention going somewhere other than to their clinic, they treat you terrible. I would advise going LITERALLY anywhere else.

I've been treating exceptionally well by all staff. Dr. Jennisch is great at working with MDD. I've…read morebeen seeing him for well over 10 years. He's very kind & empathetic. I'd highly recommend their practice.