Louisville Bone & Joint Specialists, PSC is a conveniently located orthopedic office on the first…read morefloor of the 4001 Kresge Way building directly across from Baptist Hospital. I think there are at least eight doctors that are in this practice with a variety of orthopedic specialties. Additionally there's an excellent group of x-ray technicians that very capably take your needed x-rays at the time of your doctor appointment. They are instantly ready to be viewed by your doctor. The patient alone is escorted in for x-rays and then returned to the waiting room for anyone that may be accompanying you to your doctor appointment. There are a variety of chairs in the waiting room including some tall seats to make all patients comfortable while waiting for your appointment. The front office staff are quite efficient and if you do the pre-registration on your cell phone prior to your appointment you will only have one page to sign. You may be caught off guard when you walk in and see so many patients waiting but don't panic. There is more than one doctor seeing them all and some are there just to get an injection that doesn't take much of the doctor's time. I can't exclaim enough with how happy I am with this practice and specifically with my physician Dr. Reid Brown. If you need a Knee Replacement, Hip Replacement or Pelvic surgery he is the one to see! Five stars all the way from start to finish when other doctor's did not think there was an option for my condition.

I have been treated by three current and past surgeons in Louisville Bone & Joint's Practice. In…read moreeach case, the surgery was successful and I received excellent care. I have referred other people to the doctors in that practice.

Donovan is an excellent physical therapist. He is very gentle understanding and he cares about his…read morepatient how they're feeling what they're going through and also helping them get better. Also recommend this place for anybody who's has surgery or has anything wrong with them that needs physical therapy. This place is the place to be and the office staff is so professional and so nice. I love the receptionist at the front. Both ladies are just superb. Recommend 10 out of 10.

The PT's there are fine people. However don't believe it when they quote you the costs up front,…read moreyou will be charged more than the quote after the fact. It's typical practice for any corp/business associated with the health care industry- where extortion is a legal practice.

Amazing office , friendly staff! Dr. Paul Mckee is the best in the business. I have had knee…read moreproblems for years. Have very little cartilage left and made visits to 3 different orthopods. I have never had the customer service that I experienced with Dr. Mckee. He really took time to explain my issues. He listened and thoroughly evaluated my MRI. Unlike many of the docs I had seen. He advised I get a PRP injection . It worked great and I am pain free right now. I was contemplating getting this injection at another doc's office for $3000 out of pocket! insurance doesn't cover it but here at Shea they only charged $370 . I couldn't believe it and was thrilled that is was so much less expensive. I will totally recommend Dr. Mckee to all my friends . It's worth the drive to Louisville!

This has been my Dr for 30 years. HE is the best doctor around. Just had knee replacement surgery…read morein Feb. I am doing great. Had to stay in hospital or a few days and he was there to check on him every day, sometimes more than once a day. He was even there on Saturday, excellent Dr.

I had broken/shattered my right leg, left ankle, spent a year in a wheelchair, never supposed to…read morewalk again, I shattered the ankle again, I fell. I was afraid to allow anyone to do surgery, because I had crashed, they had slapped a cast on me, & sent me home in Hardin county. I ended up with bedsores, one took my heel. My orthopedic kept saying my ankle moving to the top of my foot was arthritis, I finally went for a 2nd opinion, the doctor right away sent me to a specialist, right across from my home, he xrayed it, looked at it, oh my foot was swelling so badly, I had a rod & 3 pins in my leg, he said, making you an appointment with Dr. Hockenbury. I was scared, but have great faith in God, I did ask dr. Hockenbury if he believed in God, he looked at me sort of funny, but said yes. I finally said ok, I couldn't walk, didn't have a choice, he ended up taking the rod & pins out...yes they hurt so badly, & I called it sliced & diced my foot & leg until he was finished. He used a method on my ankle that he invented, I was impressed. He did tell me I would drag my leg when I was out of the bed in 126 days, but I didn't, & I could move my foot & shouldn't have been able to, he asked if I minded if a couple of doctors took a look, this was the final cast off, & walking time, I was thrilled, they were amazed. I'm giving the glory to God, & Dr. Hockenbury for being used by God. He is terrific, haven't seen him in a while, age is slipping up on me, need some help, so I'm calling Dr. Hockenbury!!!!

I would give a minus if that were possible. When it comes to Dr. Hockenbury I personally would say…read moreBe Ware or Go Elsewhere. I moved to Louisville from Michigan and fell in apartment hall and needed foot surgery. Did not know one doctor in Louisville so called a highly recommended physicial who was not taking new patinets nor any new medicare patients as I had just retired. Their office mentioned Dr. Hockenbury since he had been an army doctor. So I went and to the day I die will be so sorry I did. I saw and he said I needed surgery which required brake in foot and big toes. Have bones fused and screws in foot, all which I believe was necessary. Started with after surgery visits, most time saw assistant which just took x rays and never looked at food which was in a brace for 5 months. Dr. Hockenbury came in a few times but always with an intern, to whom he did all the talking never to me nor my family. End results 5 months later when was told to buy a shoes and start walking on foot only to find, I am now considered handicapp. Yes my big toe is shorter than all the others but that is not the problem it is raised about the foot since the bone is now set. I asked Dr. Hockenbury about it and he said, evidently I did not bend the medal plate that is moon shaped down enough. I said what and his comment back to me "well I could not have you stand up during surgery" Never sorry. Said does it hurt in shoe and I answered NO and his comment "Well then my surgery was a success". As the result of NOT having a big toe that touches floor, to give support to walking etc. I have balance problems and have to have pieces in my shoes like life for just big toes, but does not help in middle of night when you get up to go to bathroom, which happened to me when I fell and had a concussion that took me a year to get over. Have had 3 additional falls and gait in walking is now off, all of which I will have for the rest of my life. I have been told by several other foot doctors that if had been checked while healing could have been correction by taking care of toe before the bone grew and got stronger. Could have another surgery but would require breaking foot and reconstruction and take 1 year before could walk on it. But recommended not to do it at my age. I have learned to forgive Dr. Hockenbury but think others need to be WARNED before going under knife with Dr. Hockenbury. He is more interested in bragging about his vacations and getting pat on backs from Interns from my experience than me as a patient. Could not even say He was sorry for his mistake. Which legally we can do nothing about. SAD but TRUE

Waited on hold to make a simple first appointment WAY too long. When the scheduler finally…read moreanswered, she acted like I was disturbing her for calling. Very rude. This was on October 17, 2023. I will call for a referral to somewhere else.

Appointment with Nurse Kateie today. She is very knowledgeable about my condition and took the time…read moreto review my options for further pain management. She is never in a hurry and takes the time necessary to discuss everything, The staff there is also most friendly and helpful.

I've seen Kate and Dr comptom for " Pain management " for…read morethe past few yrs. They are both very good -- I have no C/o about them . But worst office I've ever worked with. Can't get anything scheduled-- no one ever calls you back. I play the game I was told to play -- go in every 3 months to make it easy to get me scheduled for when I do need an epidural-- what a joke -- they called me last week to finally schedule an epidural I was supposed to get in November-- never happened. Then I got diagnosed with endometrial cancer/ had surgery before they even got back to me about scheduling epidural. Told them I can't drive now ( 1 week post op) and don't want epidural right now while recovering but could I get a refill on gabapentin due to back pain with no epidural. Wouldn't do it-- since I haven't had a refill in 3 yrs. I often go mths without taking it --but I have to come in for a drug test --be seen-- again. Just saw me 6 wks ago. Then Kate told me to just ask another doctor to send-- maybe my PCP. Wow-- i guess since I figured it was a pain management prescription that id call pain management first. Well-- after 2 weeks of trying to get them to return my calls about the refill (office finally called this am to say no) I decided to take kates advice and call PCP. Even though hasn't seen me in 6 MONTHS he was willing to send. So I have to think that there are better pain management practices out there. Doesn't matter how good your providers are if the practice is this poorly run. I know I need to start looking around--

I bring my children here for regular check ups. They're also…read morepretty quick when scheduling appointments, and when I've needed to get my daughter in for strep throat- they made sure she had an appointment the next day. The office looks nice, and is always been clean. The doctors are always tentative, and respectful. I feel good about who my children see in this office.

I called today to get my prescription refills on my medicine and due to Thanksgiving holiday the…read moreoffice will be closed so I called in today to refill them and spoke with two different women, both women name's were Lisa. I had already spoke with doctors and people in the past about my medication and they told me due to Covid if I didn't have any more issues that were an emergency that they would refill my prescriptions and play it by ear with the Covid as far as me coming in to the office be seen. so I've been getting my prescriptions refilled through the doctors by calling in. But today I spoke with Lisa and she would not give me her last name, she was very negative unprofessional and made me feel like she just didn't have time for me and I was getting on her nerves, she actually at one point hung up the phone on me and told me I was harassing her. I was only trying to figure out what I need to do about my medication and getting it before I ran out because of the holidays and the office would be closed! she also told me that she was the manager team leader and I could not speak with anyone else but her and then hung up on me! Since they are two Lisa's that work there I don't want the other one to get in trouble she did give me her last name which is PRURITT! She Was the nice nurse that told me she would send over my refill prescription and that I would need to make an appointment for next month to continue to get my medication, but they would go ahead and refill it for this month which is November. I said OK that's fine and thank you so much, so then I hung up and called back and made me an appointment for next month just so I didn't forget! As far as the other Lisa with the attitude I have never been treated so rudely from a doctors office, this lady acted like she ran the whole building and whatever she said goes I would like for someone to contact me about this issue at 502-554-4982 Because I'm still in shock of the way this lady treated me and need a better understanding of why someone like that would be working there if they have that kind of attitude and no patience with the patients And talk to them like they are trash!! Thank You, Jennifer Hall