My company sourced Focus-On-Training to provide the BCS Data Partitioners course for me and the experience hasn't been good to say the least.
When I was asked initially to review their website, I saw that it was out of date - They listed the old style exam (This had changed about 6 months previously). I had to get my training department to confirm that it was the new style exam to which they did and then they updated the website.
They proceeded to send the details through for the foundation course instead of the practitioners course - Again not very professional and combined with their outdated website I wasn't impressed.
However my company had chosen them so I had to proceeded.
They outsourced the training to Cyber Skills Training Limited - I don't know what checks they do on their sub-providers but needless to say this didn't end well. The trainer provided by Cyber-Skills in my opinion wasn't knowledgeable enough to teach the course. He read the slides out verbatim most of the time and added no value. Not enough time was spent on topics - other training providers state the data practitioners course is 5 long days of learning. With this trainer we finished at 3.40pm as we had already covered half of day two's content. This level of speed is reflected if you just read the slides and not add any context to the topic.
Two people pulled out by lunchtime on the first day and then the course was cancelled before the start of day 2.
The initial care shown and mistakes made by Focus on training in my opinion is reflected on their choice of training providers - The is probably very little quality checks done to ensure the customer is getting a quality service as I suspect this is money for them to take the booking and let someone else do the work.
I invested a lot of time to get the week off to do the course and to be in the situation I am in now is not acceptable. read more