Acquanette Chatman is great trying to get your business, once had she does not communicate at all!!…read more After being fed up with non-responses to a couple of questions, I sent a cancellation email to her and her associate Brittany Lovins. Three months later I found out, our policy was not cancelled, so we are not getting money back?? Terrible for Allstate reputation and her customers. HIGHLY RECOMMEND DO NOT USE THIS AGENCY. TERRY KEIZER

Communication with this agent has been consistently challenging. Phone calls and emails often go…read moreunanswered, and even after leaving multiple voicemails, there has been no response. This level of unresponsiveness reflects poorly on the overall customer service experience.

Velox Insurance agent was personally and willing to help out with any questions or concerns I had…read more She compare quotes for me giving me options to choose from with a price that work for me.

Great service. I called a couple days ago to talk to my agent to see if there was a way to get my…read moreinsurance rates lower. Yadira helped me out a lot by finding another company for me with an extremely low rate. I was very pleased by far the best experience I've had with this company.

The receptionist was very rude and rolling her neck while she was speaking to me. I asked to speak…read moreto a supervisor and the supervisor came out with an attitude. I'm trying to explain my phone conversation with another agent and she's cutting me off while saying "I don't mean to cut you off". Okay, now I understand why your staff is rude.

I have been using progressive auto insurance since 2012, but yesterday I was told because I had…read morefilled 3 claims where two were verified not-at-fault that I could no longer renew my policy. I have always paid on time, and driven responsibly. I had no problems with them until I moved to the Atlanta Metropolitan area where I commute to work every day. I called yesterday seeing if I could dispute the outcome, and I was told no. I could only dispute if my claims were put in by error. There was no fraud on my side. My vehicle had been hit is traffic twice commuting to and from work. The third and oldest claim was never assigned fault due to it being my word against the other driver's word. I realize it is all business and that no private company owes me anything, but it still felt horrible enough that makes me never want to do business with progressive ever again if this is how they treat lifelong customers. I give the company 0 stars, but I do not have that option. So, I gave it 1 star.

I was satisfied with the staff and their ability to help so quick. The staff was on point and they…read morehelped me to get a good and affordable health assurance.

From the owner: Brand new insurance Agency on Yelp. Contact us for free…read morequote

My family uses Townley Kenton, and after my parents pushed me out of the nest, I'm a customer too!…read moreI only use them for auto insurance, but it's great because my agent does all of the work for me, all I do is pay the insurance company! They will shop companies and provide you with several quotes based on your needs, you take the cheapest one and you're set! They are very attentive, and always willing to help. If you send a phone call or email, it will be addressed quickly. I needed proof of insurance sent to my credit union. I called, and they had it emailed to me within the hour. No matter the size of your account, they treat you like a star. Highly recommended.

From the owner: As an independent insurance agency, Townley Kenton is not handcuffed to one company or one product…read more This allows us to be YOUR advocate and make sure you are always in the best program to meet your needs. We take the time to get to know you or your business so we can be a lifelong advisor protecting what you value most.