I did 5 stars because the helped me and my wife get a loan for my dream truck. When things weren't…read moreworking out, Heater Ott went above and beyond to help us out to complete the process. I 100% recommend this particular bank, Heather Ott.

Heather O. at the Moore, Oklahoma branch was absolutely outstanding in assisting me with my banking…read moreneeds. She genuinely cares about her customers and demonstrated exceptional professionalism and dedication throughout the entire process. Her follow-up and commitment to ensuring everything was handled properly truly went above and beyond my expectations. Thank you so much, Heather, for providing such exceptional service. Your kindness and willingness to help are greatly appreciated!

Honestly at this point I should probably make it a one star but they did help me in the past with a…read morevehicle loan. Unfortunately the entire experience we've had there has been a nightmare. Me and my wife had a joint account, and then all of a sudden a couple years later they claim they didn't do joint accounts and they completely changed the way they did banking without informing anyone. They completely locked me and my wife out of my account multiple times and failed to come up with even a single proper excuse.

Tabin was a great representative! Very helpful and thorough. The application process was simple…read more Thank you!

They fixed my issue in a timely manner. There was a miscommunication but everything is now fixed.read more

We love MidFirst Bank. They are so professional and kind. What we love is they have several open on…read morethe weekends and it makes it so convenient.They are also locally owned and we appreciate that about them. Best bank ever!

Whether I am at the drive through or doing banking inside, the staff is very engaging and helpful…read more They go beyond just deposited money or questions I might have in order to print information and call about issues such as improvements in increasing my investments. I've had a variety of loans at one of the lowest credit union rates and never any problems.

Terrible bank and worse customer service. Could not successfully open a child's savings account and…read morewas given no valid or concrete reason for being rejected after abiding by all bank's requests for documentation. Horrible experience. Do not recommend!

We usually bank at the Portland branch or the north May branch in OKC, but we've stopped into this…read morebranch from time to time and have been treated with courtesy. Five Yelp stars

I like the service here and can't imagine why others wouldn't have had the same great experiences…read morethat I've had here. Some people just live to bitch. C'mon. You know it's true.

They put a hold on a deposit for no apparent reason, even the folks I talked with over the phone…read moresaid they didn't know why . . . but none of them would help me in my situation. Caused me lots of grief, and so that pretty much told me first hand that they did not want my business any longer after having multiple accounts for 11 years. I closed all my accounts with them and found another bank.

Not very friendly. Most of all their SUPER SLOW outdated ATM machine. They are a conglomerate, so…read morehow about an updated ATM?... HORRIBLE place to bank.

This place is incredibly frustrating. No one is really interested in helping you. In fact, they…read moretold me to go to other branches to get help because there was no one that would be able to help me today...