I had a quiet place good service and friendly good prices didn't complain at all. I would recommend…read moreto anybody.

Just had the worst experience at Wren Tires, formerly known as Cheapie Tires n Granite City right…read morebefore the turn into Madison. They sold me a crappy used tire with a patch and I didn't know it was bad til I bought a new tire since no used tires were in stock for over a week (another reoccurring problem). The tire tech told me that I needed a new tire because this tire he rotated was crap and whoever sold it to you screwed you over and I said the jokes on you because I bought it right here less than two weeks ago which is there time limit for a warranty with a receipt which I had the receipt and showed it was under warranty. But since the two tire techs disagreed - Randy & Shane nothing was offered to be done. Alex instantly got an attitude and was yelling at me which I explained was not customer service and it's implying that you are calling your customer a liar when I've bought 3 tires from them this summer so I'm a good customer that tries to support local business. And working there 10 years changing tired doesn't make you a tire expert. Where are your qualifications, certificates and degrees? Then they offered me a $10 credit towards a new tire when I paid $53 and when I would not agree after 30 minutes then they raised it to $20 which is still unacceptable as they are just tossing out prices and making up numbers. They got super annoyed and frustrated when I called Dobbs at their location to schedule my game plan to get this tire fixed today.I said you wasted enough of my day and I lost hours of o come down here for no reason. I told them by this display of poor service and communication and lack of meeting customers needs I will talk my business elsewhere and I did. I'm at Dobb's in Edwardsville on Hey 157 and they actually had a lower priced tire. Wren tires was $130 and Dobb's is $125 plus free balancing and will even inspect all my tires for free too since they were familiar with the horror stories from cheapies and understood how important my safety is and my concern about driving on a bad tire since I DoorDash all over Madison and St. Clair county and already had a blow out on Hey 203 and a flat in Highland. Plus I'm driving next month to Eureka and will often because it's football season. I should have went here to begin with but I heard they were so expensive. However, I called 7 other tire places and they were all more expensive - Car X being the highest and all of them would of had to order it which takes 1-3 more days (even Wren Tires plus you pay 1/2 upfront) plus that's another reason to have to take time off work and risk driving longer on the bad tire. Dobb's already had it in stock and are friendly, give out their names, prompt (fit me in when they originally had no appointments) after they heard my horror story of what I have endured since 11am today. In fact, Wren Tires heard me talking to Dobbs which escalated them both but I was already waiting on a call back from owner or seeing about a better deal as they put my tires back on the at to drive off . Alex sarcastically said in her exaggerated, flair for drama way, "you've been here over an hour and you need to leave now" so how is that for a way to run a business and use your customer service skills to promote your small business. Actually It was because they were less expensive anyway and if I have to buy a new tire and I have faith in them and have had good luck with them before but tried staying local until Wren Tires disappointed me and took advantage of me so it is not worth the aggravation. They are going through employees like toilet paper. Every time I went they were like that person got fired or quit, etc. There is always a new face. But I'm supposed to take them at their word and trust them, that's a hard no. Their waiting room is sketchy and not well ventilated or you can sit on a hot metal picnic table that is directly in the sun. That's there hospitality. Avoid them at all costs. They will tell you lies just to take your money and then make excuses to not use your warranty. They don't even deserve one star. In addition, the used tires I bought this summer need to be replaced in the next few month before winter because they only work 40% wet. They also broke my tire sensor installing my new tire last Saturday and refused to accept responsibility for it. I will get that at my mechanic because it is higher at Dobbs. Thank goodness for BG Automotive. Now I know who I can trust and who do I need to go see outside this town for quality and professional service.And will honor same tire price when IThey don't know what they are talking about and just push off tires on you do they get paid even if they are no good and have a patch on them. They are an eyesore and a running a scam in this community. Buyer beware or honestly just don't go there. Wren Tires does not deserve your business and you don't deserve their treatment of customers so save your money and increase your safety by going elsewhere.