Checked bag lost/delayed on LAS to XNA. Reimbursement approved but required multiple follow-ups…read morebefore payment was issued.

Customer service at the airport is horrible they cannot help me reschedule or cancel the flight…read morehere they give me a little piece of paper that they cut off not even a real card to call customer care I call customer care you never speak to a person and then customer care tells me I have to go online to cancel or reschedule for the funeral. Then I get online and it doesn't allow you to cancel or reschedule your trip and they give you another number to call every time you call that number it rings four times then it hangs up and you're calling some number in Las Vegas 702-637-7038 horrible customer service horrible online help and customer support

Best airline ever the cookies are amazing. Oh man those are so good. The flight was so smooth.read more

My wife and I were flying from Charlotte to Little Rock and were switching planes in Atlanta. Our…read moreflight to Atlanta was delayed by weather. The airline knew we were late and knew we had to get on another Delta flight to get to Little Rock. We hurried to get to the flight. They closed the door just before we arrived. Whi95y did Delta not hold the flight for 10 minutes to allow several of their customers to make the flight. In the airport the customer service was dreadful. My wife was able to book am 8am flight for us online. We had to spend the night in the airport. We will never fly with Delta again.

I went back and forth on what to rate this airport. My home airport is MSP and LIT is basically a…read moretiny tiny airport in comparison. There's a handful of gates that you can see from the entry way. There's a couple of shops to grab snacks and souvenirs at and a handful of places for food. Size wise it's not going to wow you. Security is honestly normally easy but this last time was not a good time. As someone who has TSA Pre Check I want to get though as quickly as possible. That's not at all what happens here. There are pretty much no advantages to having pre check at LIT. They scanned all of the regular passengers through security first and then opened the walk through metal detectors and TSA Pre Check passengers. It saved me no time, and nothing came out of anyone's bags. The airport it self was clean and staff were friendly. There's not a lot to do, getting here an hour in advance almost felt like too much but I needed to check a bag. No need to arrive super early!

This airport was very small but the security checks were fast at the time of my visit. There was…read moreonly one terminal. I didn't have any issues flying out of this airport.

I don't think there's an airline called "American Airline". But this is all I found for this…read moreairport. My experience here was good as the flights came in and left on time.

Half the kiosks aren't working for check in and there are only 2 people behind the counter. One…read morechecking people in the other receiving bags, clearly understaffed today

West Rock Travel is so great to work with for personal or business travel! They are super friendly…read moreand always available. They easily think of things to make your trip easier. I'm pretty good at booking ourselves and checking all airlines Using Expedia and looking at the flights that aren't on that site. So I think I've seen all the options. West Rock is still able to find options or combinations that I wasn't finding. My husband is a professional athlete so he can not afford to even be late to a race, let alone miss a flight and miss a race. West Rock has made sure that never happens!!! I highly recommend them!

From the owner: West Rock Travel is a premier travel agency specializing in both corporate, leisure, and group…read moretravel, offering seamless, customized solutions to meet diverse client needs. Our seasoned corporate consultants provide end-to-end travel management for individuals, businesses and organizations, ensuring that every arrangement aligns with company policies, budgets, and objectives. For discerning travelers, our experienced leisure consultants create bespoke journeys tailored to your unique preferences and aspirations. At West Rock Travel, we turn your travel dreams into unforgettable realities through meticulous planning, expert insights, and personalized service. West Rock Travel handles every detail, letting you focus on enjoying the journey.

My daughter and I flew out on southwest airlines to go see my Mom far far away. Checking in was…read morevery easy and simple to understand. You can't do it until you are within 24 hours of your flight. The sooner you check in, the sooner you get to sit in their plane... we did not have assigned seating, so when we boarded, we got to sit wherever. If your traveling with someone, the sooner you can board, the more likely you can sit together. The plane was very clean. Windows, seats, and tables looked wiped down. Seat belts were neatly placed across seats. Pockets in front of you had pamphlets with beverage's they offer, spirits and wine for purchase. The flight attendants were excellent with their communication and with their attendance to our needs. Halfway through the flight, they handed out beverages and snacks. Today, they handed out pretzels and these Maui onion snacks... those were pretty delicious. They came through and cleaned up after. The flight was great, even through we had some turbulence, that was to be expected. The pilot would come in on the speaker and let us know how much he thinks they're is going to be. I felt very safe flying with Southwest Airlines!

FELISHA, MALANNA, and TAROLYN on flight number 2846 today 7/25/24 10:15am flight - Little Rock to…read moreLas Vegas are hands down the best flight crew at Southwest Airlines. Best Flight Attendants, best serve ever... treated like VIP's. Love each and everyone of you for always performing the best service. Made my 2 hour and 45 min flight seem super quick. Thank you ALL

By far the worst travel service I've used before. Two girls sending conflicting information by…read moreemail in terms of rates - but at the end the price doubles. Then they told us that it was "their mistake" but that's just too bad, they won't honor the prices they quoted. Pushing my group to another hotel since we had all booked flight already and it was too late to cancel.... They should close down... wow

Paula did such a wonderful job for our vacation to Mauna Kea! Everything was scheduled and ready…read morefor us when we arrived. Such a great experience without doing any of the work! She gave us suggestions for things to do and even booked it all! Our previous trip to Maui that Paula booked was equally as wonderful! She's very polite and professional and accessible for all our questions.

Do not buy Saver Tickets online from them. You are treated as 3rd rate passenger. You cannot check…read morein online. They will not give you a boarding pass. Their rationale is that they want to see that you only have a purse with you before they will give you a paper boarding pass. If it is larger, they charge you. You cannot have a pilot case with you while everyone else can. If you go to the gate, they charge you all that, plus $25 more as penalty. There are other un-perks they will tell you after you pay for the tix. Then Little Rock Airport United personnel are just plain rude. Ask her why my paid-for checked in bags do not have printed tickets, she's be sarcastic, demand that you produce your ID again, then intentionally rip it out of your hand to let you know she hates her job and she hates you, too. Horrible experience. This is why they need an outlet by physically beating up their passengers (remember the Dr. Dao incident).

This airline needs to get it together or shut it down!! My Girlfriend has flown the last couple of…read moretrips with United and they manage to be delayed bc of technical problems every time!!!! Making her late for work, miss other flights, etc!!! They consistently ruin travel plans!! If you're planning on booking through United be prepared for delays, missing flights, taxing on the runway for hours.. etc!! We will NEVER fly United again!!! Horrible!