I had a good experience flying out of of this regional airport. It is a unique airport since it…read moreserves three different countries: Basel, Switzerland; Mulhouse, France; and Freiburg, Germany. I thought that was pretty cool and definitely makes this airport different from others I have flown out of. I was staying in Basel, so this airport was really convenient for me. The public transportation made it pretty easy to get to, which was a big plus. It's also a smaller airport compared to some of the major European airports, so it felt a little less overwhelming and easier to get around. The only thing I didn't really like was the lack of information about when airline check-in actually opens. I arrived about three hours early for my flight, which is pretty normal for me when traveling internationally, but the check-in staff for my flight didn't even show up until around 90 minutes before boarding. I definitely could have slept in a little longer! I think it would be helpful if they clearly listed the check-in opening times for each airline/flight so passengers know when they actually need to arrive. Especially if one is taking public transportation to the airport, it would be nice to know if you really need to get there three hours early or if you can give yourself a little more time. Unfortunately, I didn't get to explore the airport too much since I was focused on getting to my flight, so I feel like I didn't get the full experience. Hopefully, next time I'm in Basel, I'll have more time to enjoy the airport and not be in such a rush. Overall, I would definitely fly out of here again, especially when staying in Basel. It is convenient, easy enough to navigate, and a nice alternative to some of the much larger airports in the area.

This small airport was located about 15 minutes from the port where we disembarked from our cruise…read more We paid for transfers to the airport (don't normally do this), but I was glad of it because not only did they transport us to the airport, but they walked us through the terminal, in the elevators, and over to the check-in / ticketing area. This was very convenient and we didn't have to think about anything. I mean, we could have figured it out, eventually, but this only took a few minutes. Security was pretty breezy. We spent a lot of time in the duty free shop before going to the gate. There were a few dining options, didn't love what we purchased, but we found plenty of seating to wait for our flight.

Huge airport,friendly crew around,lots of shops and restaurants inside,smoking lounge is available…read more There's a robot that roams around to clean the floor. Wifi is available but passengers need to scan their passports in a kiosh to get a code to use the free wifi. Wash rooms are immaculately clean.Systematic and organized

Simple and easy check in at airline counter with awesome assistance. The assistance counter was…read morecomfortable and helpful...especially since they were able to communicate well in English and were friendly. They provided an electric cart and wheelchair service. Additionally, the service included a door to door van service to the plane. So comfortable and without stress. Thank you!

I went here to get a special beer that was coming in on a flight. The aeroport was clean and nice.read more

SWISS Airlines has been the worst airline experience I've ever had. My checked bag has been sitting…read morein Montreal, and instead of releasing it to United so it can be forwarded to me in the U.S., SWISS has done absolutely nothing. Every time I contact customer service, they send me generic links and repeatedly tell me to "check the lost and found" at my local airport -- even though the bag is clearly in THEIR system and in THEIR possession. No one at SWISS takes responsibility, no one follows up, and no one seems to care that my belongings are missing. It feels like once they took my luggage, they stopped caring about what happened to it. For an airline that advertises "Swiss quality," their customer care is shockingly dismissive and unhelpful. I would strongly warn anyone traveling with SWISS: if something goes wrong, you are completely on your own.

Maybe im spoiled because most of the airlines in America are so easy to fly with but I'm really…read moregetting sick of the European Airlines and the baggage rules. When you have a carry on and it is within thecorrect size why the fuck does it matter the weight? On the way from LA to Zurich on Swiss Airlines the women at check in offered to take my carry on bag free of charge because i didnt need to carry it but since i could it was free to take. Now going home on the exact same airline the woman would not take the bag and the managers were complete asses and marked on my ticket that my bag was to heavy so that I couldnt take it through security, but if I wouldnt have asked I could have carried it through no problem cause they dont check the weight in security. Instead I had to pay an extra $90chf for a fucking carry on which doesnt make any sence cause it was the exact same weight coming here. Idiots. Not flying with them ever again.