I was at the doctor when Merlin decided to delivery flowers and a package. it was left on my back…read moreporch in the sun. I called the next day to explain I was worried about bugs in the flowers (because we live near some wooded area) and that if the box was chocolates, it is not good to eat because it was out in the sun. Merlin rudely interrupted me 2x as I tried to explain. He then makes the sarcastic comment "Wow we must be having a bad". I am home after a double masectomy. I am tired but I was very mindful to try and not me mean. I was calm and just wanted to explain that I was not happy with the delivery process. I did not need to be interrupted, made fun of, and then hung up on.

My company ordered flowers for an employee and they did a lantern arrangement with a candle and…read morefresh flowers that was absolutely beautiful. It brought her joy on a difficult day. I have been to there greenhouse and ordered a few things throughout the years and have always been impressed. I highly recommend a visit once the Covid -19 Shelter in Place is done, or you can always order on the phone. Thank you so much for your excellent service and making people happy. Tricia

We received excellent service from them. The fixed us up with some beautiful hanging baskets…read more They looked nice all summer and we really did appreciate it. They had a wonderful selection and the helped us arrange the flowers until they looked perfect in the basket. We were surprised that the basket was not as expensive as we expected. Next spring we will visit their place again and get more flowers from them.

Petals to Parties took care of all the flowers for my wedding and I was SO impressed. My bridal…read morebouquet was beyond beautiful and honestly so were all of the other mini-bouquets and boutonnieres they put together. They were super helpful in the planning process too, assisting me in making decisions about quantities and color. If you're looking for a florist in this area, I would definitely recommend them! I also rented bow-ties and suspenders from them and was very satisfied with that as well. They were super reasonably priced and adorable, and the staff worked well with me to make sure everything was delivered on time.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

I've been here a few times over the years. If you're looking for knowledge about growing, you…read morewon't get that help here. Not only was I told once myself, but I've observed it told to others as well in the same short, irritated manner, "We're sellers, not growers!" I know, crazy expectation... That a "garden center" might know something about the plants sold there. If you do just sell, that's fine. But, there has to be a more polite way to tell people other than implying they're twits for asking about the products you sell. In my humble opinion, there are nicer, more helpful places in Dixon to spend your money.

I have always had amazing service over the last 20 plus years of shopping here. The employees have…read morebeen nothing but helpful. I would not buy my plants or landscaping products anywhere else. These people know their stuff not only in plants and trees but also retaining wall products as well.

Wonderful place, really enjoyed shopping there this summer. It was my first time there and the…read moresales lady was amazing. Spent tons of time with me talking about native plants and providing recommendations. They even helped me load my plants, and gave me a few free vegetables. The place is out in the country and a lovely drive. They were even doing a special Day Lily event that we were going to go to but it was way too hot to be out that day. I highly recommend this place if your looking for unique, good quality plants with a sales staff that truly cares about plants and their customers.

A serene setting with a lovely variety of plants, shrubs and trees. The staff is incredibly…read moreknowledgeable and willing to consult on choices and educate on care. Don't expect a sprawling, multi-greenhouse extravaganza -- Hidden Timbers is small, unique and worthy of the drive.

I researched local places to rent tables and chairs for our backyard wedding reception, and…read moreUnderCover Rentals had the best pricing and the timing flexibility I needed. They did setup and teardown for the items I rented, and the communication was ​super solid. Shoutout to Lukkas and Victor, as they were the specialists who handled my event. I appreciate them so much, and I'd definitely book with UnderCover Rentals again.

On time delivery and pick up. The water slide was a huge hit. They make sure your experience was…read moretop notch.

Great company! Honest. Efficient. Quality Work. Replaced a large double sink cement laundry tub for…read moreme and made short work of it. Highly recommend!

Dave Mapes was recommended to me and from start to finish I felt confident in his and his…read moreassistant's work. I needed a new kitchen sink faucet. He not only had one in his truck but quoted me the cost of it and their work and it was quickly and efficiently installed. I am happy with his work and would use his services again.