I ordered flowers from their website on a Friday for Sunday delivery for my grandmother's 93rd birthday. They left a message on Saturday (no email) saying they don't deliver to the area. I was traveling and didn't get that message until the Sunday they were supposed to be delivered. WHY DOES YOUR SITE ACCEPT ORDERS TO AN AREA YOU DON'T DELIVER TO? Furthermore, I tried to call them (no answer) and looked for an email (doesn't exist) to send this grievance to. It was my grandmother's 93rd birthday and I missed it because Flowers by Ken has shoddy online customer service. If you can't do online properly, don't do it at all. read more