I just returned from the funeral that I had Flowers by Eva sent to. I was very disappointed to see the puny basket of flowers that was there. I ordered the Thoughts of Tranquility basket , the premium arrangement. There were less than half the flowers shown in the picture, and some not there at all, like the daisies, I feel ripped off. I wish I had read other reviews before I ordered, and I would have been warned away. Marjorie P. Dec. 12, 2025 read more

Order # E-3116-357880-9444 Amount charged, $90.84 On 5/18/26 same day delivery Deliver to, Jodi Pxxxxx at Teton Tranquility 2270 Teton Plaza Idaho Falls, 83404 Ordered by me, Douglas Rxxxxxxx 1- flowers were never delivered! 2- after calling your customer support team twice. I was told that they were in fact delivered, BS 3- twice I was told that a photo of physical delivery would be emailed to me. Never Received! Your charge is still "pending" at my bank. Once posted I am to call back back to file a fraud report to get my money back. I feel totally scammed and actually don't expect a response from you nor for you to make it right! Douglas W Randall read more

NOT A LOCAL FLORIST. HORRIFIC. DO NOT ORDER!!!! Was supposed to deliver flowers to my friend at Mayo Clinic Hospital on a Monday. When my friend did not receive, I called on Tuesday morning. They said the address I listed did not exist...this is the address of Mayo Clinic. Absurd. When she did not receive them on Tuesday either, I called and they said the delivery was turned away. They could not tell me why the delivery driver never called me, even though I instructed that on my previous call and they told me the delivery driver would if any issues occurred. I demanded the order be cancelled and a refund processed because my friend was now being discharged. They said they had to "look into it." A week after the promised date of delivery, they called to claim the flowers were delivered to a gift shop. None of it makes any sense. They refuse any option to escalate to a supervisor, so I had to call my bank since the promised goods and terms were not fulfilled. Truly terrible experience. read more

All of the negative reviews are true. DO NOT ORDER FROM HERE I wish I would have checked Yelp before ordering. Placed an order. Called the company the morning of to confirm the order. Hours later received an email saying the flowers were out of stock and that I would be issued a refund. Why didn't they call me to confirm a replacement? Customer service is USELESS they told me the manager was OOO and couldn't be reached. This place should be removed from Yelp read more

I recently ordered a deluxe flower arrangement for a friend's birthday. She sent me a photo of the arrangement, it was very different from what the company website shows and from what I paid for. I am very disappointed on this company. I wrote them and sent a photo of the arrangement I paid for and what was delivered but they are not acknowledging their deceitful practice. Do not buy flower arrangements from this company. read more

Flowers By Eva - Arrangement in website - Floral Designers Near Me

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***** Not a local florist ***** I ordered the Sunshining Day Bouquet -Deluxe @$59.99; in all it was $80+ for the flowers & delivery. The bouquet that arrived vs. the one that I ordered: -the bouquet was SO small -looked nothing like what I ordered They're listed on Trust Pilot as having these very issues !! (I wish I would have done a bit more research!) read more

Flowers By Eva - Bouquet that was delivered - Floral Designers Near Me

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Ordered flowers before 2pm on Friday for same-day delivery. Received an email later that day saying they needed to reschedule for the next day. Received an email today saying they didn't have the correct flowers to make the arrangement so they cancelled the order. Unacceptable, as my brother in law passed and the flowers didn't arrive. Do not use. read more

-10 stars if I could! THIS IS A SCAM. DO NOT GIVE THEM YOUR MONEY!!!! They falsely represent themselves to be a local florist. They tell you they can't tell you where they are located because it's under renovation. They LIE. They told me "the flowers were delivered yesterday." Bold faced lies!!!! Would not give me a refund. "We will do an investigation." I told them "either give me my money back immediately or I'll get my money." I had to file a dispute with my cc company. These foreigners are making money off innocent people and that's how they make a living. I'm reporting to BBB and everyone else I can. read more

Extremely unprofessional you will never get your order fill. They claim to be a flower shop. But they never have flowers. Horrible customer service. Dont waste your money. read more

Complete fraud - they don't send what you and then tell you they have a right to substitute, even though they don't actually substitute according to their stated policy read more

I wish I had looked at yelp before ordering. I wanted to support a small, local business to deliver a flower arrangement and now I can only assume the reviews I saw online were scam reviews. Facebook has their comments turned off and angry face emojis, and all the recent comments here on Yelp give me no hope for an actual resolution. I selected the deluxe option for this arrangement and understood that Substitutions could be made if something was out. As you can see, what was sent is nearly half the size of the example. There are what looks like less than 10 flowers in the entire arrangement that was sent vs over 12 in the example photo just on one side. I ordered 4 days ago, so I would have thought if there was an issue with the arrangement or if they were out of so many things, they would have called to ask if I wanted to do something different. This was not worth the nearly $100 total spent on it. I don't know how flower companies like this stay in business and dupe people like this. Will update when/if they follow-up. read more

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HORRIBLE!!! Do not use. I bought an arrangement for my MIL for over $100 and it was never delivered and a day later they still won't give me a refund because they are "waiting on the photo from the driver to confirm it was duvered". My poor MIL not only didn't get her flowers but has been checking her porch since yesterday :( read more

What a horrible, disappointing experience with Flowers by Eva. Ordered flowers for a funeral a week ahead of time. Included in the "Special Instructions" that these were for a visitation starting at 10:00am on the specified date, and asked that they be delivered "early that morning." Imagine my surprise that these flowers were not at the funeral home when we arrived a little before 10:00am. The funeral director called the florist and was told they were "trying to get a hold of the driver," with no response. The flowers were dropped off outside the funeral home at 10:52am (the visitation was over at 12:00pm), so HALF-WAY through the service. How intrusive and incredibly unprofessional. I called the Flowers by Eva phone number and talked with Shane, who told me this would need to be "escalated to management." I received an email saying the flowers were delivered; when I replied, I was then told "we would like to inform you that the floral arrangement was successfully delivered within the delivery time range provided for the order" (?!) Several more emails were sent regarding my disappointment, and requesting a full refund for this unacceptable experience. I heard back from a different "representative" each time (Jamaica, Vin, Jhoan) with the latest email offering a $30 refund. The total order was $131. What a complete scam, and so aggravating that this company is allowed to operate and steal people's money. read more

They never delivered the flowers, and it took them 4 days to acknowledge it and credit us back.

Ordered flowers for my sister in the Bronx this morning. A beautiful bouquet arrived this afternoon just as advertised. No problem at all! Expectation fulfilled. read more

Website says "order by 2pm for same day delivery" Order was placed at 1:30pm. Never got an update on delivery. I had to call and wait for someone to tell me at 5pm "there was an issue with the driver, we'll deliver it tomorrow" at 12pm today I got an email saying "due to supply issues, we were unable to fulfill your order" So which one is the lie? Was it a supply issue or an issue with the delivery driver? Extremely unprofessional. read more

STAY AWAY! I ordered flowers for a co-workers bday, I specifically wanted same-day delivery. All on the website looks good & promises a customer everything they want to hear, but this company won't deliver as promise. There's a 2 hour time difference between my co-worker & I, so I fortunately had the ability to keep track. By 7pm CST I reached out to my co-worker & found out she didn't receive her surprise, I was heartbroken as I wanted it to be a totally surprise. I emailed their customer service & got a reply that they didn't have the supplies to fulfill. I, THE CUSTOMER, had to reach out to them! Absolutely wild that they could have not reached out to me, inform of their issue & allow me the courtesy to find a replacement florist. At this point if do feel that if I hadn't emailed them, they would have never updated me & would have kept my money. They did claim to issue a refund, waiting to see that returned, but will dispute if they didn't. It's a disaster of a company, a scam & of course I wish I had seen reviews before falling victim to them. Shame on them!!! read more

Flowers By Eva - Floral Designers Near Me

Do NOT order from them! They are NOT local! They charge $20 service fee and the delivery is late!!! I have no idea what the arrangement looks like. I would not give them even one star! read more

They lied that they were a local company. The arrangement that I orderd was not the arrangement received. The arrangement looked cheap and like it was homemade, not professionally done. I would never have ordered the arrangement they sent. I will never use them again. read more

Flowers By Eva - thats what I ordered but I did not receive it. - Floral Designers Near Me

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I would never recommend this company. Ever. They are unreliable and unprofessional. The communication with customer service is very poor. Does not understand proper customer service at all. I ordered Floral arrangement for funeral services and provided direct instruction that was to be for delivery on 5/14/26. The floral arrangement was delivered on 5/15/26 at 3:14pm. AFTER THE FUNERAL SERVICES!!! I wish I can give them no stars. Unsatisfactory services and poor services all around. read more

I'm giving them one star only because after eight days of them saying they were attempting to deliver flowers, they did give me my money back. I had 17 emails back and forth with them telling me they attempted delivery 5 times. My recipient was home for 3 of those days. Amazingly after they refunded me on the eighth day, the flowers were delivered on the ninth day and left on the porch in 10 degree weather. Greenery was frozen and ruined and my $70 dollar bouquet consisted of 5 flowers past full bloom. If you use Flowers by Eva you'd be crazy. I'm mad at myself for not googling them first. Since doing that, I feel lucky to have gotten a refund. read more

I am writing to express my disappointment with our recent order for our Aunt's funeral (Order E-3106-408187-8845). If we could give zero stars, we would. While the flowers arrived on time, the arrangement we received was nowhere near the quality represented in the order. The accompanying card was written so poorly it looked as though a child had written it, which was especially upsetting given the occasion. What was delivered, a small sprig of daisies, three roses, two sprigs of alstroemeria, and a bit of eucalyptus, looked more like an inexpensive grocery store bouquet than a premium funeral arrangement. This was deeply disappointing and offensive to our family during an already difficult time. Attached are the images of what we ordered vs. what we received. They stated they would only issue a partial refund. read more

Flowers By Eva - what was recieved - note the kindergarten scrawling on the note card and lack of flowers in the arrangement. - Floral Designers Near Me

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This is a fraud company that promotes itself as 'locally owned'' and it is NOT a florist but a third party aggregator that promotes itself as a Family Owned LOCAL Florist!! My order was never delivered despite paying extra for personal delivery. When you call that company you will be directed to someone in the Philippines who is going to tell you they will report this to 'senior management' and get right back to you.....today I have talked to three different Filipino 'call agents' that all tell you exactly the same thing AND assure you that they will call you right back. NO ONE CALLS BACK. This company is a complete Fraud and they took $117.20 of my money to NOT deliver flowers to my daughter on her birthday. When I demanded a refund, I was told that only senior management can issue refunds and that it will take 48-72 hours to process the INVESTIGATION!!!!!! How Google allows company's like this to use there site is beyond me!!!! I hate giving this company even one star!!!! read more

This not a legitimate flower shop. It is a 3rd party shipper. There is no nice lady named Eva and if there was, she never was given the gift of flowers. ALWAYS call a local flower shop, one with a local phone number and someone that can verify a street address for the local florist. This vendor has scammed way too many people. If you've found this review, you've most likely already been scammed. You also paid with a credit card!!! DISPUTE THE CHARGE!!! ASAP read more

Flowers By Eva - The pathetic item received. - Floral Designers Near Me

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If i could put negative stars as an option I would. I placed an order for a special 50th birthday. I even called and spoke to someone at the shop directly so the order wouldn't be messed up even though I just ordered a mixed arrangement of their choice They cancelled my order stating "supply issues" but sent an email after 6PM. They never called or reached out prior to the day so i could find another florists. When I called to complain to a manager I was hung up on, When I called back again they transferred me to voicemail. I would bring your business anywhere other than this shit show read more

I don't know how I managed to do it, but I got scammed by the scammiest of scam companies. They did not deliver flowers to my friend who was in the hospital. They said they did but...they did not. They said they would have to launch an investigation over two days to prove that they didn't deliver them. They didn't mind one bit when I told them I'd be taking this to Yelp and to my credit card company. Run run run away and don't fall victim to them like I did. You are the worst of the worst flowers by Eva. Shame. read more

The worst place ever! The first picture is what my friend got for the almost $100 I spent The second picture showed what I ordered on the phone using the name of this bouquet from their website. I called because I specifically requested a square vase and they confirmed they had one to use, but she got a round one anyway Would not send another bouquet to make up for the obvious density shortfall . Will be calling my charge card co for a refund What she got should have cost $20. read more

Flowers By Eva - This is what my friend got !!! What a rip off! - Floral Designers Near Me

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Horrible. I ordered over the phone - thought I was ordering from a local florist. I chose an arrangement from the website, and asked if they had all the flowers available as shown and was told yes. Then I asked if they had the beautiful pink vase pictured, and was told yes. Was sent a picture of the flowers sent by the recipient, and they were NOTHING like what I ordered. No Lillies, no roses, no pink vase. Substituted with cheap flowers. SHAME ON THEM! I will be disputing with the credit card company if I do not get the refund I requested for 1/2 of my money back. read more

Again - the single star is just so I can leave this review. After (literally) dozens of emails, filing a complaint with the Better Business Bureau, contacting a local Consumer Affairs watchdog, and threatening legal action, I was finally refunded my money. I was prepared to spend the time and effort to force their hand, but I'm sure this bogus business has swindled many people. I'm updating here to warn others to avoid these venal scam artists like the plague. read more

WARNING... dead flowers sent to my wife in memory care unit MOLDY chocolate candy This place is terrible... DO NOT TRUST ONE WORD THEY SAY... when it goes bad they do nothing to help just keep giving you another person to lie to you... read more

Do NOT use this florist - they are total rip-offs. I live out of state and ordered a specific flower arrangement for my friend's funeral with a ribbon/banner, which cost an additional $25.00. I asked twice for a picture of the spray before they delivered it, and that was not done, either. I was charged almost $240 for something that was not even close to what I ordered I did receive a picture from someone at the funeral, that is how I found out what was delivered from "RIP OFFS BY EVA" Disgraceful - I have contacted the credit card company for a full refund! read more

I paid $121 for a Premium bouquet to be delivered for a funeral. The flowers never arrived!!!! I called and the florist said there was a mix up. They also said they could not give me an address where they are located. When I originally called they said they were in the same area of the church where the funeral was located...same zip code!! Now they said they are in renovation and don't have an address. They claim they will reimburse me for the funds paid to my card in 3-5 business days. I don't feel confident this will happen due to the lack of transparency regarding other issues. Also, I never was contacted to let me know the flowers weren't delivered. I contacted them!!!! Disappointed and grieving read more

DO NOT USE THIS COMPANY!!! THEY ARE A 100% SCAM! I ordered flowers for friends for Christmas. The arrangement they advertised online was COMPLETELY different from what was delivered. I was charged $126.98 and after three days of calling and email, there is still no resolution. read more

Flowers By Eva - Advertised for $126.98. - Floral Designers Near Me

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I had an experience similar to what others have described and also wish I had read these reviews before I placed an order. Long story short, I placed an order and it was not delivered. Iwould not have even known it was not delivered unless I inquired about its status and I guess they would have just kept my money. I contacted customer service and was then put into an endless loop of being told that management was "looking into it" without ever receiving any reply. I finally disputed the charge through my credit card. read more

Zero stars. Save your time, energy, and money. I wish I had researched the company before I took "local florist" at face value. I have yet to find a positive review for this company. I was "bait and switch"ed thinking their example photos might look similar to the bouquets they provide. When confronted, they refunded $35 of my $134 purchase. I requested they revisit their decision. I was told it was final. I reported them to the Better Business Bureau (BBB) and magically they revisited their decision, and I am being fully refunded. DO NOT USE THIS BUSINESS. IF YOU HAVE, AND ARE FIGHTING FOR A REFUND BECAUSE THEY FAILED TO PROVIDE GOODS/SERVICE AS PROMISED, TELL THEM YOU WILL FILE A COMPLAINT WITH THE BBB. IF THEY DO NOT REFUND YOU, FILE THE COMPLAINT!! read more

Flowers By Eva - Floral Designers Near Me

Ordered 1st thing this morning and told delivery would be later today. I received an email this afternoon that they are unable to fulfill the order for a wake in the morning. Everyone is now closed. I thought I was helping a small business. beware I think its a scam. read more

I purchased two dozen roses with balloon and a card and a teddy bear and box of chocolate not only she recieved it late end of the day, they missed the card teddy bear and chocolate very bad service and I am not ordering from them no more was my girlfriend birthday read more

Flowers By Eva - Showing what she received only one dozen and balloon - Floral Designers Near Me

Beware! SHAM! Flowers by an Eva is known to be a sham company, and the one that says it serves Port St Lucie Florida is a total sham. Search AI for details. I ordered a $230 premium bouquet that included $38 additional charge for 5 stems of Asiatic lilies. The arrangement was delivered to my mother in law as a gesture of sympathy for the passing of my father-in-law. I was mortified to see the photo she took of the bouquet she received. The bouquet was sparse and looked like a $19.99 bundle from the grocery store. Not only was it NOT a premium bouquet, it did not have the flowers described in the description of the bouquet online, nor did it have a single one of the 5 lily stems I paid extra for! I was able to dispute the charge on my credit card, but it was unnecessary stress during a time of grieving. Do not trust this company and its dishonest business practices. Reprehensible. read more

Flowers By Eva - This is the bouquet that they sent. - Floral Designers Near Me

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If I could give zero stars I would! The flowers delivered were not the flowers ordered. When contacted they responded with a "We have a substitution policy listed on our website". They didn't substitute flowers, the arrangement was not even close in color or size. They sent what they wanted or had. Terrible customer service and an arrangement from Walmart or Publix is better looking than this! read more

If I could leave zero stars I would. Flowers by Eva misrepresented the delivery day and time and never delivered the flowers despite my specific instructions. They also overcharge 20.00 for a service fee. They misrepresented they are 20 mi utes away as well. Do not order from them. I also called the And two separate representatives said they would call me back or text me to confirm deliver and never did! They are truly scammers and I thought I was ordering from a reputable company. I need to read reviews before I try to help a small business. Stay away from Fliwers by Eva!!! read more