This is hands down the best Guitar Center I've ever been to... and I've been to many over the…read moreyears. I bought a guitar from a Guitar Center in California that was pictured with a tremolo bar, but it didn't ship with one. The original store said they'd send it, but it never showed up. What truly impressed me was how this location handled it. Holden and Steve were absolutely outstanding. Even though the issue wasn't their fault in the slightest, they were incredibly kind, professional, and genuinely apologetic. They didn't brush me off or make excuses--instead, they went all out, searching high and low through the store to find a tremolo bar that would fit my Jazzmaster. When they ultimately couldn't find a compatible one, they made it right by giving me a $30 store credit to cover the cost. That kind of ownership, effort, and customer care is rare these days. Holden and Steve represent customer service at its absolute best. Because of them, this location has earned my loyalty, and I'll be coming back here for all my future music needs. Highly recommend this Guitar Center, especially if you're lucky enough to work with them. Thank you Holden and Steve!

Came here to get my sister a guitar and the service and handling here is pretty good. I will say…read morethe person checking us out was a little iffy but besides that the process was really good. This place has so much to offer from clothing, their instruments of course, and lessons as well.

My son loves his lessons with his percussion teacher, Kathleen Moses. Ms. Nancy is so wonderful…read moreand friendly and keeps everything running smoothly.

Ms. Nancy is an excellent teacher and makes learning the piano a fun family affair!read more

Went to Rhonda's Saturday April 6. They had a fabulous band called Rewind too bad they only played…read morefor less than an hour, Rhonda if you are listening, get them back..... Love the BBQ chicken skewers too,

I've been working at School of Rock for about a year and a half now and I really like it. It's laid…read moreback and such a cool program. I wish I had something like this when I younger. It's like the kids have their own "scene" and it's just really an awesome way for them to learn real world experience. Management is laid back yet knowledgeable. The other instructors are also cool and really knowledgeable.

I really enjoyed working with Carlton music. They were professional, supportive and prompt. They…read morewent above and beyond to help me. I made an online purchase that needed a little follow up help and they stepped up and followed through.

It's a wonderful, welcoming environment with so many options for everyone. Saxophones, guitars,…read moredrums, ukuleles, basses, you name it, they got it.

It's been about a year and a half since we were last here and I stopped in with my kid as they've…read morebeen talking about wanting a new acoustic guitar. They looked at the selection and tried out two of them. We went back and forth a bit and they finally decided on which one they liked best. They got an Alvarez acoustic electric that has a beautiful deep sound. We also picked them up a nice hard case while we were there. We spent a bit of time talking to a couple of the employees about instruments and who played what. I really like this place as they are very friendly and knowledgeable about the products that they sell. Definitely worth checking out.

Highly recommend this store. The feel of a local indy with personalized service but services of a…read morebig box. What a superstar Marcus is! I think he's the manager. If not, he should be. Took first in person guitar lessons w Aaron! Yay! He was great, too. Center was clean, socially distanced.

I came with my daughter to check her clarinet fixed and Charlie at the desk was so helpful and so…read morenice. I was dreading coming in to get it fixed but he made the whole thing super easy. I really appreciated the help from Charlie at music shack. we will def be back

Amazing Service from Charlie at Music Shack (June 23, 2025)…read more On Monday, June 23, 2025, I stopped by the Music Shack in Longwood--unaware they were closed. As I was getting ready to leave, Charlie kindly opened the door and informed me that the store wasn't open on Mondays, but offered his assistance nonetheless. I explained that I needed clarification about my instrument rental agreement. Charlie was incredibly professional, courteous, and genuinely caring. He went above and beyond my expectations--not only did he thoroughly explain the details, but he also took the initiative to call the rental company directly to obtain the accurate information I needed. I even offered to come back on another day, but Charlie insisted on helping me right then and there. It's clear that Music Shack truly values their customers, and Charlie is a shining example of excellent service. Thank you, Charlie, for your outstanding dedication--this is the kind of experience that keeps customers coming back!

The band room, rents and sells instruments and also a wide range of books and accessories. They…read morealso have practice rooms and a wide range of instructors available for guitar, piano, violin, drums, and horn instruments.

Always professional and always helpful with any of my questions. This "Band Room" does a great job…read morein informing helping all its clients. Would definitely recommend.

update about NEMC - rental equipment that the school offers:…read more If you have some money saved and need for long term, do not rent to buy! I paid $990.00 for a violin that cost $500. I feel the worst by falling into this bait. Also: do not purchase insurance! extremely expensive. _______________________________ Have no words for their professionalism, kindness, respect and passion for music I went for an experimental class and instantly felt in love Selina is so knowledgeable and very dynamic I enrolled right away and I'm so excited for my next classes It was extremely easy and straightforward to enroll. If you don't have an instrument, the rental system is great and affordable Dont be shy if you're like me on your mid 30's Such a great experience that brought way more joy than expected! Thank you Paul, Vanessa and Selina

The Orlando School of Music is my primary place to enjoy practice sessions when I'm vacationing in…read morethe Orlando area. Each practice room is like my own private sanctuary to enjoy playing the piano for just a few hours away from the Disney World crowds. Vanessa, as well as other staff members, were very accommodating in my choice of pianos (e.g., grand, upright, or digital) for my practice session. I highly recommend them for any budding piano players who want to have their own private vacation within a vacation.

On 9/14/2024 I purchased an Ampeg V-4B and SVT 212 cabinet from Bass Central in Orlando, Florida,…read moreand the experience was outstanding. I drove over 500 miles from North Carolina with one goal in mind: to visit this legendary store I had heard so much about. Bass players rave that this is the place you must check out--and now, I fully understand why. Before making the trip, I reached out to Beaver, the owner, via email. He was quick to respond, and incredibly detailed and thoughtful in his replies. He made sure all my questions were answered and gave me expert advice, which made me feel 100% confident in my purchase before I even set foot in the store. Unfortunately, due to some last-minute circumstances, I couldn't make it to the store to pick up the gear myself. Therefore, my wife, who knows nothing about bass gear, had to step in. She said the in-store experience was exceptional. The staff of Mike, JD, and a fellow named Grasshopper were super knowledgeable and passionate. They went out of their way to make her feel comfortable. In addition, they set up and tested everything, ensuring it was in perfect working order, and even helped her load the heavy amp and cabinet into her car. As for the Ampeg, it sounds phenomenal--rich, powerful, and exactly the tone I was after. If you're beginner, intermediate, or professional bass player, you need to visit Bass Central. Forget the big chain stores; this place offers a phenomenal selection and customer service that goes above and beyond. I couldn't recommend it more!

Very nice and knowledgeable sales people. I drove 2 hours to try a Dingwall bass. This store has…read moreeverything a bass player wants to try out and buy. I went home with the dingwal bass, it's fantastic.

I started my son taking voice lessons here earlier in the year. He has been involved in Theater and…read moreMusicals and wanted to build on his singing skills. The Music Box has a few options and several instructors. There are profiles on their site to help see how your potential instructors are before you start. Once you start attending, the same instructor works with you week after week (there was one exception where my son had a "sub" - but he knew about it in advance and we could have addressed it if there were concerns). Having the same instructor work with my son has been really helpful as she coaches him on his progress. Out instructor has been personable and helpful - he is continuing to grow in his confidence as a singer. The folks at the Music Box front desk are also easy to communicate with - although there have been one or two incidents of communication breakdown about various things (closures & make--up lessons in particular) - overall it has been positive. The make-up policies are a bit stringent; for example if you get sick on the day of, they don't do make-ups....although they offer virtual sessions (which is probably less helpful if you are sick and nursing your voice)....while not ideal, I believe that's pretty standard across music lesson places. That doesn't make it better - but doesn't really rank them any worse among other music lesson places. Again, criticisms aside, the overall experience here is positive. I think the most import part is that the student connects with their instructor, which I feel is occurring. THe instructors here appear to have sufficient resumes, and our instructor for my son does move him in the right direction musically. A quick note about the parking lot......if you come after work hours, it is particularly busy. There is not much space there, so it can be a challenge......just something to consider when booking your time, its not unmanageable, but it's sometimes a struggle.

My kids having been taking lessons here since shortly after they opened. For us it's vocal, guitar…read moreand drums. My kids have participated in several recitals as well as performed in shows at various venues. The instructors are all accomplished musicians in their own right and their love for music shines through in the way they encourage their students and it's often difficult to tell who is more excited about the students progress. They truly care about their students. If you visit The Music Box be prepared for "joyful noise". Naturally you hear ongoing lessons, but it's the laughter and pure joy that is often the most striking. If your child has expressed an interest in music, check out The Music Box. You will be so happy that you did.