Absolute crooks! Just waiting for the next little old lady to walk in and scan them out of their…read moremoney! The only comfort I get from this place is knowing there is a special place in hell for them! Selling broken junk then only offering to return with a store credit which demands you to spend your money on more junk that's not going to work.

Mel was amazing!! She was very helpful along with the cashier (Edna). I loved how accommodating and…read morekind they were!

Great deals. Excellent customer service. Convenient location. I live work and shop in this area…read more Also they have high quality merchandise. 5 stars!!!

They have Great customer service, Great communication, Good prices, and Friendly atmosphere.read more

Five stars because they take care of loyal customers. The Service is always great at least for me…read morethey've always been so kind and helpful. I've had to pawn stuff to get a bit of cash in a pinch and it's always fast and the value is fair for what you're pawning in my opinion. I also like the selection of items they have for purchase. Overall I'd recommend them if you need to pawn or sell items.

I never leave reviews. This will be my first and if I could leave negative starts I would. DO NOT…read morego to this store. I am contacting corporate today because the employees here tried to play fast and loose with our lay-aways. My husband and I have run multiple successful businesses, and I am astounded at how poorly this branch is ran. They took the SD out of my husband's Nintendo switch without his permission and sold it. We went to pick up our lay-aways and they tried to not release our items to us because my husband, who put it on lay-away - whose finger print in on the file, did not have his driver license (I drove). But he had his social security card on him, as well as a ID from the department of defense and a work ID as well as the cards we have been using to make payments on our lay-aways. After I went in to question them, one of the employees tried to lie to my face and tell me my husband never showed her those ID's or social security card. After asking for corporate's number the manager sheepishly comes out and says he will take a picture ID. I find it ridiculous that I had to go through all these hoops to pay the final payment on our lay-aways and pick them up. Not to mention they have his freaking finger print on file. How is it that a DMV will take a social security card as ID to get your license but a freaking pawn shop wants to make it even more difficult to pick up items, WHILE THEY HAVE YOUR FINGER PRINT ON FILE. SO RIDCIULOUS. "Well we need to make sure it is him". Try using your brain for once, and stop trying to make something so easy, so difficult. If someone's finger print matches what you have on file, well let's think for a minute, is it possible for someone to have the exact same finger print as another person? I know it does not take a degree to work at a pawn shop but let's try to use our brain's for once...Hmmmm.. They have the same exact cards they have used to make payments this whole time- Social security card (which is by far harder to make a fake one then a freaking driver's license) and DEPARTMENT OF DEFENSE ID...But no Driver's license? Oh NO! ...OH but they had no issues taking payment over the phone the few times we did it. Complete garbage. We come from big families that have heavily used Trash America Pawn, and better believe we are warning every single person to stay far from this branch. Unless you want to jump through several hoops, and have your stuff sold without your permission. I could go on, but I will stop here and save the rest for corporate. Stay away from this garbage branch. Better pawns out there than this one.

Outstanding customer service, privacy and respectfulness. Hated having to sell, but this was as…read morepainless as possible. Thank you.

I choose this place because of their advertising on tv. They made it seem like this place was legit…read moreand honest. This place is a joke! Biggest scam ever!!!!! The woman is worse than a used cars salesman. She looked at my jewelry and offered me $20 without weighing it!

Gold Reef doesn't have the high overhead of some of the national gold-buying chains. It doesn't…read morepurchase large full-color newspaper ads like "the big guys" and is part of a small family-owned chain of jewelry stores, so they can offer the highest prices of any gold-buying store. I have had three transactions with Gold Reef and have always been pleased with their service and the amount of cash I was paid for my gold and diamonds.

I am a huge fan of Goldsmith and their team, and can't say enough good things about them. This is…read moremore than a jewelry store, my husband and I consider it our family jewelry store for life. My husband gifted me my first pair of diamond earrings from Goldsmith when we were dating, and eventually purchased my engagement ring and wedding set from here as well, along with various other gifts and pieces. Danny and Mary always take care of us and remember us, it's nothing like a typical big box jewelry store. Over the years, we have continued to visit the team at Goldsmith for all of our jewelry needs. Recently, I brought in a piece of heirloom jewelry and a few other random pieces that had been sitting in a safe for years. It held a lot of sentimental value, but was dated and not my style. I decided to reimagine the old jewelry into a few custom pieces I'd actually want to wear every day. I met with Danny to talk about my ideas. He always makes me feel at ease and understands what I am envisioning, giving suggestions and asking lots of questions, guiding me to the perfect piece. He called, texted and kept in regular communication on the status of the jewelry. We settled on transforming the pieces into a necklace and 3 rings. Their in house designer created digital images with ideas and we went back-and-forth a few times until we had the perfect designs for me. I was also shown a 3-D printed mold so that I can feel the rings and see what they would look like exactly. The pieces came out more perfect than I could have imagined and I couldn't be happier. I love wearing them every day, and feel closer to my loved ones thanks to Goldsmith. We look forward to many more years of being customers at Goldsmith.

Hidden Gem!!! I came here after scratching my engagement ring, they took care of it right away and…read moreI was so happy to see it looking how it did when I first got it! Danny was amazing & professional!! I will be coming here before my wedding + future needs/purchases. Also, comparing my experience to other in store visits I made prior to getting engaged, I loved to see the wide variety of pieces here!

I went into Simmons Jewelers to get a highly sentimental, broken gold chain mended. Robin was…read morereally nice and the drop-off process was really quick. Unfortunately after a few weeks of going in and learning that my chain was not ready, they texted me to say that they lost my chain but I could go in and choose another one. My heart was broken but Hannah was really patient and helpful in finding a similar chain and I chose (and paid) for a pendant to go along with it. A couple weeks later I moved to another city when I got a text that they found my chain, so drove the 4 hours round-trip to pick it up. They did a good job, were still friendly and waived the $25 mending fee. Things happen but customer service makes all the difference! I'm thrilled to have had a happy ending by being reunited with my gold chain.

thank you Bobby Simmons for taking care of my jewelry repairs for over 50 years. and I have found…read moregreat jewelry there too. My go-to jeweler. Helen C.