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    Florida Health Solution

    2.0 (12 reviews)
    Closed • 9:00 am - 1:00 pm

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    11 months ago

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    7 years ago

    Terrible customer service and super hard to make appointments. Would NOT recommend.

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    8 years ago

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    HEALTHSUN HEALTH PLANS INSURANE

    HEALTHSUN HEALTH PLANS INSURANE

    1.3(11 reviews)
    5.6 mi•Coconut Grove

    Seniors - WARNING - AVOID HEALTHSUN - Scam company. Worst Medicare Advantage Plan ever experienced…read more They systematically delay and deny specialty care, procedures and testing with NO regard for the patients medical care and wellbeing. They falsely advertise services that they do not have or manipulate your ability to use. Example; they advertise Urgent Care in Broward County for $0 Co-Pay BUT (get this) they do not have a single In Network Urgent Care facility in all of Broward County. Think about that - 2,000,000 people in Broward County and not a single provider. When you file an appeal or grievance, they fail to even respond to the issues. They are a real hazard to your health. Another example, they advertise $2000 for hearing aids BUT you can only use the $2000 towards their mandatory hearing aids which are grossly overpriced @ $8000 - so you really have no benefit at all. AVOID. THEY DESERVE THE LOWEST POSSIBLE RATING. I spend hours on the phone every week with their customer service - a complete waste of time. AVOID. AVOID. AVOID.

    I was attracted by the plan's offerings. But when I tried using this plan, I discovered:…read more- the patient portal website is all but useless. You cannot get any information without re-logging into it and going through the security check every time only to find yourself in the square one; - the phone support is atrocious! The lady could not understand my email address - she didn't know what @ sign is, I spent 15 minutes explaining to her my very simple email address ending up with her giving me HERS; - the info@healthsun.com mail is useless. Nobody answers any questions. I still don't know how to order my transportation to a doctor appointment.

    Florida Health Solution - healthinsurance - Updated October 2026

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