Worst experience I have ever had at a doctor's office…read more Both the receptionist and the site manager were, in my experience, extremely rude, dismissive, and lacking in compassion. At no point did either person appear concerned about the urgent medical issue that had brought me there. I regret that I did not obtain their names. After approximately four years as a patient of this practice, this experience caused me to lose confidence in the office completely, and I made the decision that I would not return.

Love my doctor and ARNP Jinjoo!! The best around I always am able to get my questions answered in…read morea timely manner!

This place gets 5 stars. If I could give 10 stars I would. I have been on hormone replacement for…read moreyears. Recently I switched Drs and I've noticed that over the last couple of years my body started making a turn for the worst. My Dr at the time started messing with the doses that I was originally instructed to take years ago and he totally messed with all of my hormones and I started putting weight on at a rapid speed. A few months ago I reached out The Institute of Vitality and they immediately sent me for my labs and as expected they came back a mess. They designed a specifically designed protocol for me and in just a few weeks I'm starting to look like my old self...... if you are looking for a place to help you feel and look like you are 20 again, THIS IS THE PLACE!!!

This is the most professional experience I have had in years. Thank you so much for your help and…read moresupport. Answered all my questions and helped me to understand the program that was laid out for me. These guys are helping people and I'm so glad they helped me. I'm 54 years old and I feel like I'm 20 years younger thanks to their help.

Total Thyroid office helped me find out I had food allergies that were causing me stomach distress,…read moregas , bloating , so wheat gluten , and 5 other food allergies were found in my testing . Dr Frank Lanzisera and his Staff Rachel & Lauren are great!

Dr Lanzisera and Lauren are the best! They are super nice and helpful! If you are wanting to try…read moresomething new in terms of therapy I highly recommend! Have so many options of things to aid in your journey!!

My experience with Defy has been excellent. They're very detailed with reviewing labs and…read morerecommendations with lifestyle changes, medication options and supplements. It's really convenient being able to order stuff directly from their website. I highly recommend them.

I wanted to share my very negative experience for the last 5 years (its scary) with Defy so others…read morecan be aware and advocate for themselves in case they recognize a similar pattern. I'm so disappointed I trusted my health and well-being to this Defy and I regret using them. This is why you should go elsewhere... I originally sought help for fatigue and was diagnosed with hypothyroidism. I was started on desiccated thyroid medication, and initially things improved and showed in the first year's blood work. However, over time (5 total years), my medication was increased without a full evaluation of how my labs and symptoms were trending together. This clinic specializes in hormones, how can you not properly read year 2 of a blood panel then continue to mis-diagnose and improperly medicate a patient for 3+ years. My emotional, mental and physical health is destroyed right now. Looking back at my lab results: - My TSH became suppressed (very low) - My Free T3 was at the high end or above range - I began developing symptoms consistent with overstimulation, including poor sleep, heat intolerance, nervous system sensitivity, and eventually loss of my menstrual cycle Despite these clear patterns, there was no adjustment made to account for possible over-replacement or the downstream hormonal effects this was having on my body after my results from year 2 of treatment. I was having horrific mood swings, sleeping extremely poorly, and suicidal thoughts. I now understand that my system was likely being pushed into an overactive state, which impacted my sleep (waking up all night long), nervous system, and reproductive hormones (including very low progesterone and loss of cycle). What has been most frustrating is not just the symptoms, but the lack of holistic evaluation. My labs were viewed in isolation for 5 years total, rather than as a pattern over time, and my symptoms were not fully integrated into my care plan. I'm sharing this so others know: ---- Make sure your provider is looking at trends over time, not just single results---- I wish I had known earlier how important it is to balance thyroid treatment carefully, especially when using T3-containing medications. I've done my research and talked to another medical professional about my labs/blood work and Defy medicated me to Hyperthyroid for 3 total years and not only did they not catch it, they continued to over. Treat me for hypothyroid. My progesterone is .1 but started at 1.4 and with my symptoms being text book hyperthyroidism, how was that missed. I am now working to rebalance my system, and I hope sharing this helps someone else catch these patterns sooner and uses another company. Always double check these 'clinics'. I'm so disappointed I trusted my health and well-being to this Defy and I regret using them.

Made my 1st appt here on 11/25. Already disappointed by other TMG offices and awful staff so I was…read morehesitant about this one. Already disappointed that on my ins site it claims dr ramirez is taking new patients when she is not. So my appt was with a new dr that just started. I confirmed my appt via text on the 13th. Yesterday, the 17th of Dec, they called to tell me they're cancelling my appt because they don't take my ins., even though I verified when I made the appt. Now 2 days prior to appt they suddenly can't see me & I have to go to one of their other offices that are 2x farther away which have no openings til March. Grrrr... When I got home I called back and asked what the actual issue was. Apparently they take UHC but not if it's the medicaid plan. smh. So I called my ins co and had them do a 3-way call to yet another TMG office and was told they do take my plan. wth? So we called again to make an appt, and this time they said they don't. This medical group is completely incompetent.

I had a possible small stroke and went to the TGH down in South Brandon/Riverview area. Don't go…read morethere if you might need admission, there's no rooms and you may have to put up with a nurse named Maggie, but that's another story. I went home, but I had high blood pressure and heart rate over 100 so I called the TGH line to find me a doctor and they were great. They knew I needed to get in fast and get blood pressure medicine. The hospital didn't give me any for after I left. I was assigned to Michael Escobar ARNP and he is very professional and has taken very good care of me so far. He's ordering testing I've been needing (I just got insurance). He's been a fine doctor so far, but we haven't butted heads over anything yet. Lol. I don't know how he would act if you disagreed with him on something. That's the reason for the 4 stars is because I don't know him in all situations.

Dr. Bernal is very professional and knowledgeable. Getting an appointment was so easy and I…read morecouldn't be happier with the care.

From the owner: Hi! I am Dr Bernal. It sounds cliche, but I attended medical school to listen and care for…read morepatients. Therefore, I do not let intermediaries, such as insurance, determine how I practice medicine and my time with my patients. For that reason, we do not accept health insurance in our practice. You can contact us directly at info@apexendohealth.com. Experience the relief of finding an endocrinologist who listens!