Excellent Service. Received such great guidance and their webinars online are so helpfulread more

From the owner: We provide exceptional service in ABA Therapy!read more

I've contacted this center more than once by using their online 'contact' form and never heard…read moreback. Didn't even get an automated message acknowledging their receipt of my request. I've also attempted to enroll in services by downloading their registration form and faxing them back to them (I've done this 3 times), and have not heard back from anyone either. After 2 months, I've attempted to call them numerous times using their (407) 324-7772 number and all I get is someone that picks up and hangs up? Wow, if this is how this center's customer service is, then I don't even want to imagine how they would treat my special needs child! Very frustrating and negative first-impression of this place. Will be looking elsewhere.

From the owner: ABC is a unique therapy based pre - education and / or alternative education program. Our…read moreinstructional program is a mix of clinical and educational goal planning. Clinical programming is specific to clients enrolled as an ABA insurance recipient. To address the needs of our clients our therapy is a combination of DSM-V Autism Spectrum Disorder (ASD) Criteria and Education Readiness. Goals addressed during clinical instruction are specific to the following diagnostic criteria for ASD services: * Social communication delays * Social interaction delays * Restrictive and repetitive behaviors Goals addressed during the educational programming instruction include but are not limited to the following: * Play skills and activities, playground, social time such as circle time and meetings, group activities, enrichments, music, etc. * Self - care, daily living, vocational, pre-vocational and or custodial skills * Pre-education and education skills such as reading, reading comprehension, and / or math,

They helped a lot with my daughter. The staff was absolutely amazing and treated my child like…read morefamily. She developed so much during her time there.

This Winter Park location appears to be practicing discrimination. Let me explain. Two weeks ago, I…read moresubmitted all my child's documentation and expressed interest in services for the afternoon hours. Lauren got back to me stating that they only have mornings available. A week later I emailed Lauren informing her that I am now available for mornings but got no response. Fast forward to today, another week later, I was finally allowed to speak with her. She's now telling me they have no spots available and that the waitlist is long. Really!! So in only two weeks, they moved from ample availability in the mornings to a long waitlist. Not genuine!

This review is for their ABA services only- their speech and OT have been amazing…read more TLDR: This office wasted almost a year of my time, bending over backward to refuse services and claim that a child with both ADHD and Autism has no behavior issues to work on. The only advice I have received in almost a year from their office regarding parent behavior training was to ignore the behavior and give him a chewie when he's stimming. Any early intervention time we could have had in a classroom setting is now wasted because this office has no idea what they're doing and refuses to provide the services they initially promised. It should not be this hard to get help for my child. On 5/20/2024, I requested for my son to be put on the waiting list for ABA therapy with Achieve Pediatric Therapy (he was already receiving Speech and OT at this location). At the time, I lived outside of their service area, but my mother lived near their office (within their zone) and would provide a location for his appointments. He also attended school within their zone. They initially refused to put him on the wait list - I had to persist for 4 days until they finally agreed. This should have been my first red flag. On 6/14/2024, I had my first meeting with Nija Cotten, the ABA manager who would oversee my son's ABA therapy. I discussed his behavior issues (large and small) and told her that most of his behaviors occurred in the preschool setting (he has been in the same preschool since 2021). I was very clear that I wished for his therapy to occur in the classroom setting to prepare him for kindergarten the next year. She was initially very reassuring, suggesting approximately 20 hours per week of ABA therapy, mostly in the school setting. He had his assessment and was approved by insurance on 8/18/24. Unfortunately, they did not know how to get approval for entry to a non-OCPS preschool (second red flag), so my son did not receive any in-school therapies for months but still received 4 hours per week in the home from an RBT. In November 2024, his RBT quit, and Brinnae Smith (his BCBA) suggested that he be discharged from services. I can only assume that the desire for his discharge was because of a staffing shortage, as he still had not received any therapy in the classroom setting and the at-home therapies stopped at this time. I had to push back again, as I was still receiving negative behavior reports almost daily from his school (elopement, hitting, and other attention-seeking behavior). They agreed to additional observations on 2 occasions, both of which resulted in findings of no behavior issues (even though Brinnae told his teacher "ok, now I see" during one of the observations). After multiple emails back and forth, documentation from both me and his teachers, and video evidence of behavior issues, Nija and Brinnae finally agreed on Jan. 20, 2025, to do daily observations for 30 days to try to find behaviors they can help with. These observations did not get approved until 3/4/25 and started on 3/5/25. 3 days into these daily observations (3/7/25), my son's preschool teacher overheard the observer stating that it was the chaotic nature of the preschool that caused his behavior problems, not his autism or ADHD. He has been in the same preschool for 4 years with the same schedule and routines. Additionally, the entire reason this office was hired was to assist him in managing his behaviors in stressful and chaotic environments, as school can often be. This was made very clear in the initial discussion and subsequent emails with his care team, and I feel that teaching him how to behave within a chaotic school setting is very clearly within the realm of their practice. On March 13, 2025, I had a meeting with Brinnae where she detailed several behaviors she believed rose to the level of needing intervention. She agreed to follow up in 2 weeks. I did not hear from her until April 23, 2025, where she told me that there were now no behaviors after all and she thought he should be dismissed from services. I agreed, as it was now plainly obvious that this office had no interest in helping my child. This office has done all it can to avoid providing the services they were hired to provide. In the (almost) year that my son has been in their care, he has only received at-home therapy 1 day a week for 3 months (approximately 48 hours) and 0 actual therapies in the classroom setting. The only parent training that I have received is to ignore his behavior and give him a chewie when he stims, despite bringing up other concerns. This office has squandered every moment of early intervention that my son could have had for his behaviors. It should not be this hard to get help for my child, and as such, we will be moving to a new practice where he will actually receive the help he needs.

From the owner: Achieve Pediatric Therapy is the leading provider of pediatric OT, PT, Behavior Therapy and Music…read moreTherapy services in Orlando. We have been proudly serving children and families in central Florida since 2007. At Achieve, our focus is on family-centered services and interventions that enhance motor skills, behavior and development. Our mission is to empower children, serve families and enhance lives through compassionate and individualized care.