I called to ask if they serviced our area (1 hour from their business), they said yes, set up a…read moretime to meet the following week. my husband took off work to be here to meet him. They called the morning of the appointment and stated it was too far for him to drive. Very poor business practice. I would not recommend using this company.

I have used Brett 3 times over the last 2 years and have not been at all disappointed . First was…read moreto install landscaping around the pool, then to lay sod around my new house, then install my irrigation, finally to relocate the rose bushes from around the pool to the driveway and replace them with a grass that would not shed into the pool, he added more irrigation as well. They are very reasonable in pricing and the work they do is very professional. I would, without hesitation recommend them for any project for home or business!!

Amazingly quick service. They showed up early and didn't charge until their start time. The team…read morewas flexible and helped us disassemble some furniture. They were very careful with ALL of our furniture. We will definitely book the D1 movers again! Great team, great guys, great service!

They were quick and made sure to take care of all my stuff while moving. Highly recommend!read more

They are now McWilliams. Worst unethical company EVER. Lied about being a Daikin dealer. Then when…read morethey couldn't figure out what was wrong with my warranted 2020 unit wanted to sell me a new AC!!! I kept telling them it was the Thermostat. Finally called Daikin.

Air conditioner/heat pump they sold us has died twice in the first 4 years of ownership. Spent 2…read moreweeks in June/July without air conditioning while they tried to figure out what was wrong with the "main board". Now it is 17 degrees outside in early February and the system shut down due to a refrigerant leak. Not what you expect when you invest roughly $15,000.

We used Puga and Son to remodel a bathroom. We totally reconfigured the layout, and installed a…read morehandicap roll in shower. During demolition, they encountered some significant unforeseen issues. They immediately decided to do the extra work necessary to complete the project and still honored the price on the original estimate. I waited to provide a review to see if any issues came up over time, but a year after the remodel the bathroom still looks amazing. We have them coming out today to bid for a new project. We were 100% satisfied with the quality of their work. Definitely would recommend them!

The technician was very cautious and very knowledgeable about solving issues with our solar panels…read moregreat job thank you guys again well done

I really give this company a ZERO! I had a new roof put on my home. The job was to remove, clean…read moreand re-install my panels back on the roof. It was a disaster! After they completed a very sloppy job. My system proced 50% less than before. I called and they came back out several times and could not figure out why. After the last time they came out the system didn't work at all! They were suppose to get an adapter and come back out. Never came or called. I paid solar company out of Houston to come check my system out. With in 15 minutes they had my system working. There were two wire that were wired wrong and the on/off switch was reversed. They then inspected the panel installation. There were several panels that were not even anchored down, wires wre not clipped to the back of the panels to keep them off the roof, numerous panel were not anchored properly,the rails were not installed properly, and one panel wasn't even plugged in. The company from Houston, removed all the panels and corrected the improper installation. BOTTOM LINE: THIS IS THE WORST COMAPNY I HAVE EVER RUN ACROSS! THEY TALK A BIG STORY BUT ABSOLUTELY HAVE NO IDEA WHAT THEY ARE DOING AND THE JUST DON'T CARE!!! I would not let this company even change a light bulb

They did a great job . The service guys were so polite. I got a senior discount. The bill was…read moreaffordable.

Truss and son was very good on the work they did in sewer ian so proud of courtesy then another…read moreproblem came and they came right back and help me out trust me I wouldn't tell you no lie they are very good thank you Kevin for your help

Josh was very professional and cordial. He was very knowledgeable and fixed my leak very quickly…read more Good experience!

I would give negative stars if I could. My AC went out in the middle of the night and I called due…read moreto having used this company in the past. They scheduled for a decent time the next morning. Tech came out around 11 am and worked until around 3 pm. Cost me over 2000 dollars. 4 hours after he left, the ac froze up and quit working again. I called and was told dispatch would call me right away with an appointment (mind you, I was hoping that I wouldn't have to spend another hot sleepless night.) After an hour and having received no phone call, I called back. The answering service told me that they were at capacity for the night and someone would call me in the morning to set up a new appointment. I'm sorry, what!? I just paid a months wages to fix my problem and you can't be bothered to send somebody out because its 8:30 pm? So I can just be hot another night and day? Unbelievable. Don't believe their stupid commercial talking about "we're not comfortable until you are." I'm sure they are going to dun me for more money tomorrow to fix what they failed to fix today. I dont trust this company anymore and I urge anyone who cares to avoid these clowns at all cost! There are other options in the Lufkin area.

It was Friday morning and I found water coming up from the ground from my broken underground water…read moreline to my house. I closed the water shut off valve at the water meter, and I no longer had water at my home. I called all the plumbers in the phone book and they all could not arrive to fix my broken pipe for another week. This company was very busy also, but they agreed to fix my pipe the same day. The plumber arrived later that day and a qualified polite man fixed my pipe so I had my water back to my home. He only charged me for the one hour minimum fee, and the small amount for the parts. I was very happy to get my water back.

Employees are not knowledgeable. Can't be trusted to ensure work is done properly or that quoted…read moreprice is accurate.