Absolutely terrible service. Am a student and had a membership which I thought was only for one…read moremonth. Asked the person at the desk in may to cancel, said they would and they never did. Paid over 300 dollars for 11 months of not being there because I live in Arizona and was only back for a month. Only refunded for one month. Greedy place. Terrible customer service

Paid for an entire year's membership up front and two months later my son had to move home for…read moremedical reasons. We were told we would get a refund for the 10 months not used but after several phone calls, no return calls, and finally just being ghosted all together , still no refund. Nice ethics and morals VRTX.

While in Missoula for work from out of state, I thought I would utilize the local Y during the…read moreevening hours after work. I was told by my local Y beforehand that as long as I had my membership card with me, I could use any Y in the US without issue. Upon presenting my card at the front desk, the kid there was unable to look up my membership back home in WA because the internet was down but let me in for free upon signing a non-liability waiver, which was fine. I found the facility to be quite dated and subpar with more modern Ys and the track was small in scale. Too many different rooms to use the machines and quite crowded to be honest. Nice clean environment otherwise.

I absolutely love going to the Y! The staff is very friendly and accommodating..without wanting to…read moresingle anyone out I do have to mention that Bill is the best !!! Despite the continued drag of the Covid-19 they are doing everything to keep the operations going.....great job and THANKS!

Clean facility with a good variety of equipment. Loved the sauna and steam room. Amble parking and…read moreit was empty on a Saturday evening.

the music needs to be for the people who work out there. or classic rock. not young people hard…read moregarage noise!

Manny found just the right spa for us and had it placed on the schedule quickly (we had out-of-town…read morefamily arriving.).Angeles and Kolton delivered and set-up the unit efficiently and correctly. All three of them were very professional. Thanks BFSM!

We have been using our spa for a few weeks now and love the salt water system. Greg, Anthony, and…read moreAngeles have been super-helpful, especially since this is our first spa and we hadn't the foggiest idea how to take care of it. So far, so good, and we appreciate the ongoing support. It's late summer and we're already looking forward to winter...for once.

I've stayed in a lot of hotels and motels over the years because of my hobbies, and this one really…read morestood out. I stayed here during a spring break vacation, and the experience was excellent--mostly thanks to the staff. Everyone was extremely friendly and helpful, which made a big difference. The room was clean and comfortable, and overall the stay exceeded our expectations. My significant other and I both agreed that if we ever return to Missoula, we would definitely stay here again. It's honestly one of my favorite hotels I've stayed in--and I've probably stayed in over 100.

Cute and trendy and clean with a friendly staff! Really comfy beds and cool bathrooms. The free…read morelobby coffee was surprisingly good, too. I hate barn doors for the bathroom, but it was generally ok

I had an extremely disappointing and distressing experience with this travel agency. Sensitive…read morepersonal information belonging to me and my family was shared without my consent. I'm sharing this so others understand the serious lack of care taken with clients' private information. I hope the agency reviews its data-handling and confidentiality policies to ensure this never happens to another family.

We took the Anaconda cruise and it was beyond amazing. The entire crew and the guides were just so…read morewonderful. Eric and Kevin ( the two guides) went far beyond their duties as guides. We had people in our group with food allergies and the kitchen staff did an absolute wonderful job keeping that in mind. Each and every item was delicious. The staff kept the entire ship sparking. They received us with hand towels after every excursion. I highly recommend Adventure Life esp. Jess and Petchie.

Terrible customer service. Treated my sister with disrespect at a time when she really needed…read morekindness.

I highly recommend Boone for hair. He's really knowledgeable, very talented, and did a terrific…read morejob when I wanted a major change with my haircut. Their hair service area is very comfotable and pleasant. The greeter when I walked in was friendly, kind, and offered me cucumber water! Book here with confidence.

Incredible hospitality. Well maintained. Terrific staff. Far better than typical hotel food…read morebreakfast items, including blueberries, bananas, and strawberries. Pet friendly. Quiet. Convenient to I-90 and there's a Starbucks right next-door. This is our fourth or fifth stop here and we will be back again.

This five stars in Missoula would be four stars in Tucson....my expectations lower when its a…read moresmaller market. They need a bigger sign off Grant it's tucked back off the main road quite a bit. The advantage to this is that it's quiet...big plus. Parking lot had plenty of space. The walls/insulation between rooms are thin though....I could hear my neighbors making whoopie. They courteously allowed me group rate and early check in. Price was quite reasonable. The room itself was comfortable, as was bed. View was meh. Closet was big enough as was bathroom. The complimentary breakfast was delicious and had good offerings. The fruit was ripe and satisfying. I would stay here again in a heartbeat.