After Google, Flight Centre Concord is the first place I turn when planning a holiday. And it's not because they offer superior service. In fact, customer service at Flight Centre Concord is positively average in every way. Sometimes, staff members act as though they couldn't care less about your business. I like that.
Despite the disinterested service, I'm a repeat customer, I trust them. And I can't say that about too many places. The staff are relaxed, and you never feel the pressure of a hard sell. You probably won't even receive any of those annoying follow up calls and emails, pestering you to book the holiday with them. It's great. This poor salesmanship will ensure my business for years. read more