They have always been my favorite florist, but this time they went above and beyond. I have always…read morefound their flowers to be always fresh and beautifully arranged. At a great value for the price. My husband bought me and my daughters flower arrangements for Mother's Day on the Friday before (2 days). They were beautiful, but did not contain some of the freshest flowers. By Sunday some of the flowers were drooping and sad. We took pictures and brought them to the attention of the florist. They replaced each one of the arrangements! All they wanted was the container back. Now that's customer service! Highly recommend this place for your floral needs.

My floral bouquet for Mother's Day is beautiful. I love all the color, really well done!…read more The delivery person Terry went out of their way to contact me to ensure I knew they were coming to safeguard them from the heat. EXCELLENT customer service! -Thank you!

Ordered Valentine's Day flowers they were delivered and were absolutely fabulous well done Highly…read moreRecommend local business Thank you North Port Florist

A friend brought us a beautiful floral arrangement from North Port Florist in thanks for a special…read morefavor and inviting him for a poolside July 4th holiday get together while his wife was out of town. He has been a steady customer there for several years and we can see from this arrangement why he returns often.

Convenient. Will adjust flowers to your in person satisfaction. Price competitive…read more Staff pleasant .

Sent flowers for our friends Memorial last week. The flowers we're absolutely beautiful. They were…read moreeven better than I expected. Just Beautiful and I was very proud I picked Punta Gorda Flower shop. If you need flowers to be special this is where to get them.

THIS IS A SCAM I ordered flowers for delivery to my Mother…read morein law on May 4th, they were supposed to be delivered May 8th. I was charged almost immediately but never received any other follow up. On May 9 the flowers still had not been delivered and I did not receive any calls or emails so I called but received no answer from the company. I continued to email and call. I was not able to leave a message and NEVER heard from the company. Needless to say, I had to take the dispute directly to my bank. DO NOT ORDER FROM THIS COMPANY. IT IS A SCAM!!!

The driver made two 45-minute trips to my home to deliver my flowers because I wasn't there on her…read morefirst attempt. She also picked up an Amazon package for me that had somehow ended up in the middle of the road. The flowers are beautiful, the customer service was outstanding, what a pleasure to do business with them!

The flowers are always beautiful, long lasting, and delivered with care. Been using them for years!read more

11 days later and my anniversary flowers still look amazing! I would definitely recommend getting…read moreyour flowers here!

The delivery went as planned and even though it showed up on Mother's Day, as planned (we ordered…read morefor Saturday in case of any delays) it made my mom very happy, which is all that matters! There was also a mistake I made by ordering for her old address, but luckily, since we ordered for Saturday, instead of Sunday, I was able to call ahead and change that!! You guys did wonderfully and I'm super grateful and happy to give you all 5 stars!!! Thanks again! Happy Mother's Day

20 out of 5 stars. Mother's Day arrangement was beautiful,…read morebut unfortunately the customer service was incredibly disappointing. I was a first-time, long-distance customer, with most of my family residing in Port Charlotte. I placed an online order on the Friday before Mother's Day and then noticed the shop was listed as "closed." I later saw on the website that the shop is normally closed on Sundays, so I simply called to confirm two things: that my order had been received and that the arrangement would still be delivered on Mother's Day. Because I live over 1,000 miles away, I just wanted reassurance. I've had past experiences with orders not being fulfilled or somehow getting lost, so I thought it was a reasonable question. When someone answered the phone, I was immediately met with attitude and rudeness. She told me the shop was listed as closed because they were no longer taking orders. I explained that I had already placed one online and just wanted to confirm it would still be fulfilled. Her response was a loud and dismissive: "Ma'am, if you placed the order, then I got it." I was honestly shocked by the tone. I explained again that I lived far away and simply wanted confirmation that my order had been received and would be delivered. Instead of helping, she continued speaking rudely. I finally said, "If you're going to speak to me like this, you can cancel my order." At that point, the representative responded, "You know what, what's the order number?" I replied, "Are you serious right now?" and she said, "You gave it back to me." I'm assuming this may have been an owner if she was willing to cancel an order over a basic customer service interaction. In the end, my mom was innocent in all of this and deserved her flowers, so I didn't pursue canceling the order. The arrangement itself was pretty, but I will unfortunately never place another order at this shop or recommend it to anyone else. All this situation needed was a simple: "Let me double check that for you. What's your order number? Yes, we will be delivering on Sunday. Thank you so much for your business." That level of professionalism and kindness goes a long way. Edit after owner response*** Hello owners, "Irate" is an interesting description of the conversation. I will admit that I briefly matched your rude tone after you began speaking to me in an extremely unprofessional manner, because I was genuinely shocked by how aggressively you responded to a simple question. After reading other reviews and your replies to them, however, I'm not surprised by your response. I did understand what you were saying, but you never gave me the opportunity to explain myself before immediately barking at me about your business being closed. While you may understand how your business system works, as a customer, I do not. It was completely reasonable for me to confirm that my order had gone through, especially since your business was listed as closed for the following three days. Unfortunately, your terrible and disrespectful customer service continues even here. Instead of taking accountability, it seems you prefer to make excuses and twist the story to make yourselves look better. And, for the record, my whole family heard the way that you spoke to me, as a business owner! It's called "customer service" for a reason. I have never left a negative review for a business before, but the level of disrespect I experienced deserved to be shared. And, I did order directly from the Gladrich website.

Absolutely beautiful flowers! They lasted so long, and the service was very friendly. I would…read morehighly recommend this florist! Thank you!

I live out of town and wanted to send flowers to a relative recovering from surgery. I found an…read morearrangement on line I liked and the person took the time to look it up. they Had to substitute the color of the roses but it turned out so good. My niece loved them And they are reasonably priced. This is the place to go for flowers.

I placed an order at this location so we can arrive for Mother's Day. They give you a tracking…read morenumber and everything comes Sunday. Nothing has moved. I called a few times as usual no answer. I also called their 800 number on Sunday as well. Now Monday comes I try to call again at the store still no answer throughout the day. I canceled my order first thing Monday morning and then they got the nerve to deliver it at 8 o'clock at night. I don't know who's running the store location, but the store location should be shut down for poor customer service and not answering the phone. Do not go to this location.

Terrible customer service and this disgusting hot fruit was delivered to my mother this morning…read morewhen it was supposed to be delivered yesterday. The lady at the store tried to argue with me and say it was delivered yesterday when I have security camera footage of it being delivered this morning.