Today I experience the worst customer service ever while at Washington Park North Cemetery. I went…read moreto pick up some paperwork that was supposed to been left at the front desk weeks ago. Upon arrival to the office Darrin came out didn't even have the courtesy to acknowledge my present. He couldn't' t find the paperwork, had such a nonchalant attitude. Ever since my bill has been paid in full, he doesn't have the time of day... he doesn't return calls omg I never would have imagined that I would be getting this type of service. In December I went to visit my husband and couldn't find the gravesite due to piles of mud everywhere.... I fell in the mud destroyed my clothes and shoes and NOONE and I mean NOONE seem to care...it's been such a headache having to deal with him, the lack of disrespect Darrin showed me today was unexpectable.

It was very good to have Mike help us through this hard time of losing our mother. He was caring…read moreand personable and very helpful. He made this otherwise hard time, easy. He even called to remind me to select a headstone because things got so busy with arrangements that we forgot to place the order. I'm so glad he was there for us. The cemetery is beautiful and the spot we selected for my mom is close to a tree line and peaceful. It'll be a good spot to visit.

Original complaint was answered by William Obet said he would provide the details and information I…read morerequested!. All I got was lip service. NO information provide NO answers to my questions. So obviously they can NOT help with prepaid burial service. Can Not give negative stars!!!

This is a beautiful cemetery and the final resting place of some notable folks. Hard copy maps are…read moreavailable at the entrance, but their online site is even better. It integrates with Google Maps and makes finding a grave pretty darn easy. It saved us a lot of time that we would have spent walking around aimlessly. I recommend trying that if you are looking for specific graves.

Selecting a funeral home is something we never like to think about until the time is facing us…read more Should that happen and you are put in the path of selecting a funeral home for your loved one, I'd recommend Conkle on 16th Street. They also offer Pre-Planning packages to avoid putting your loved ones through this experience. They are compassionate, kind, respectful of your loved ones, and they gently walk you through the selection process. They realize you're numb from grief and no one is ever ready for this process in our lives. Conkle's interior remains as it has been for years but is clean, well maintained and cared for even though the drapes are certainly out of style. I know! Who's looking at the drapes at a time like this? The chapels are large and can be increased or decreased as necessary. They try to accommodate every person's budget and are helpful even after the service when you need death certificates or have questions. One additional thought is many restaurants are located within walking distance of Conkles in Speedway for those who spend hours supporting the family. This was brought to my attention and much appreciated for those assisting the family and friends.

We have had the need to funeralize both parents, most recently in November. Both services were at…read morethe location in Speedway. Conkle has been gracious, patient, informative and professional without pushing additional services or options. They allowed us space and time while guiding us through the necessary steps. Their staff was prompt and respectful when they came for Dad's body and they worked swiftly without rushing to provide that service. Les helped us through each step of planning the services and has continued to assist us with things like applying for a DD-214 to verify military service and securing additional death certificates. We have felt listened to, respected and valued. Recommendations are suggestions, highly personal, and I highly recommend Conkle.

My coworker arranged for my team to have an outing for us here. She loves coming to Crown Hill to…read morewalk and has gone on many of the tours offered. We booked a tour for the last one of this year. The tour was half walking and half driving. We opted to do the notable crime figures who were buried in the cemetery. Or as the description said: "On this tour, we'll learn about the more sensational stories in the Indianapolis news from the 1860s to the 1970s. A few stops we'll make will be to learn about the infamous Nancy Clem and the Cold Spring Murders; bank robber John Dillinger; the rising executive slain by his mistress in the 1950s; grave robber Hampton West; the 1977 exploits of kidnapper Tony Kiritsis; Dr. Helene Knabe's brutal unsolved murder in 1911; and the Marjorie Jackson case of 1977." The tour was two hours long and we did hit all of the spots the email mentioned. The foliage and serenity of the cemetery was very nice to take in. Our tour guide seemed more knowledgeable on some of the stops than others but it would be hard to keep it all straight. Most of the parts were spaced out so you needed to drive to the location and then get out to walk. Some of the spots walking were uneven. Overall it was a good way to take in the cemetery and learn about some notable people buried in there.

From the owner: Crown Hill Foundation welcomes visitors from all over the world to discover, explore, and…read moreexperience the nation's 3rd largest non-government cemetery. Crown Hill Cemetery is a top Indianapolis tourist destination where visitors can take historic tours, participate in educational and fun events; study its heritage and amazing trees, and enjoy its endless natural beauty.

Horrible post burial services by the location on East Washington Street !!…read moreOnce my girlfriends mother (Katheryn rest her soul) was laid to rest, April 2020 in the mausoleum, it was discovered that her vase and memorial brass name ring was crushed by the forklift used to lift her casket into place. This was reported to the onsite staff early May, 2020 and it is now Dec. and it's still not corrected. Therefore the family has not been able to leave flowers in remembrance of their mother for Memorial Day, her birthday, Mothers Day, the parents anniversary or any other holiday in 2020. It also took more than 6 months for Katheryn's headstone to be engraved with her date of passing, which took 5 discussions with onsite staff of this location. Such an injustice and mistreatment to the deceased family. In particular Michael Bridgewater who spoke rudely to one of the daughters in a phone call regarding said topics, after escalating the issue to his superior. We will NEVER consider using this firm for funeral or burial services in the future.

Funeral Director Cari Jones did a fantastic job in managing my father's visitation, funeral, and…read moreburial. The visitation in the Broad Ripple facility was peaceful and calm, in a clean and pleasant space; she and her staff made things run as smoothly as we could have ever hoped for. She worked with staffers and clergy from a nearby church for easy transitions into and out of the funeral service, and with the cemetery managers at the burial site. Our choices were outlined clearly, with no hidden costs. We appreciate the respectful professionalism from Ms. Jones and the team at the Broad Ripple location.

I ordered a headstone for my sister. My parents and I designed it with the help of Rachel at Thomas…read moreMonuments. From the order in June to final delivery in October, Rachel was always most helpful and did what she promised and returned calls. The headstone is beautiful! With the recent passing of my father, I will be getting his headstone at Thomas Monuments as well. The service and quality were unbeatable and that is why I will use them again.

Could not have imagined getting better service and kindness in such a sad time. They were…read moreabsolutely great to deal with even after many calls and emails from my end to make sure things were rite and the way I wanted it. They also worked with our cemetery seamlessly and helped take a lot of the stress out of it for us

I worked with Dan on funeral arrangements for my father who passed away. He was very helpful, kind,…read moresupportive during such a hard time and he took care of me through and through. I wish him all the best and thank him for all his hard work, I highly recommend him.

Bob, Heaven and the staff at Indiana Memorial showed compassion, kindness and professionalism after…read morethe loss of our daughter. They were responsive, knowledgeable and went above and beyond to see that our questions were answered and needs were met in a timely manner. I highly recommend Indiana Memorial Funeral & Cremation Care.