Ordered premium hickory at 5.70 a foot they came out and measured our new construction and I…read moretrusted their measurements-not sure they did measure because I ended up with 500 square feet of extra flooring that they wouldn't take back-floors looks nice but I'm stuck with bout $3000 worth of flooring I don't need (they measure the elevator shaft and included it in my material needed

Quick and super friendly! Also they are great at communicating! We had them come and clean our…read morestairs, and upper bedrooms for a move our rental.

What went well??????…read more E V E R Y T H I N G! My daughter and I just walked in one day with a very specific carpet color in mind but unable to find it. Then AMY got involved thank goodness, and brought us to EXACTLY what we wanted! It was the perfect suggestion the prices was great and the feel under my feet was heavenly We grabbed it ! Amy was so pleasant and had a great sense of humor so did ALL OF THE DEBBIES! Mike the supervisor helped us with a concern so nicely as well. It was such an up and enjoyable experience that we went back for another for another room ! They are a great bunch to work with, zero pressure no upselling just on point suggestions ! I HIGHLY recommend buying your carpet there you won't be disappointed ! Thank you so much Amy, Mike and "THE DEBBIES"

Working with Amy was a pleasure! Honest and reliable. She organized all new flooring in a 3 bedroom…read morecondo with me, long distance over the phone. The work was done on time and they went above and beyond ! Really the best!

After much deliberations and discussion about the flooring upstairs and refinishing the wood floors…read moredownstairs. We decided to take the plunge after a consultation with Grant Cooper of Signature Hardwood He guided and directed us from start to finish. One week was all it took. He did an outstanding job. Our carpets upstairs were nasty and had been in the house since it was built. They needed replaced badly. We decided to go the hardwood route upon hearing how easy he makes the process. He gives you a time line along with names from trusted sources who will move furniture and replace it once the work is complete. He also meticulously matched the bottom floors with the new ones on the top floor. He did the closets also. If you are unsure or hesitant on what you want he will guide you. He makes the process almost seem less. Go for it

The installation crew was superb. They arrived on time, answered my questions, adjusted the plan of…read morework to accommodate my needs (working from home), and cleaned up thoroughly.

I went there thinking it was McGrew's carpet cleaning. While they took my rug and I paid for the…read moreservice, this is not the good old McGrews cleaning. They sold the flooring business, which now uses the name. The carpet I turned over to them was very expensive and had dog vomit. They did not spot treat it, but cleaned the whole thing in a way that faded the colors and only set in the pet vomit. Gave it back to me without showing me results. I got it home and saw the spots, called them immediately. I left a message on their voice mail (4pm) about the issue. It has been two days and no return call. I did find the people at the real McGrews carpet cleaning, who are in my house right now working to remove the stain. Yes - they came to our house. If you need your carpet cleaned, find the family that ran McGrew's carpet cleaning. Do not use this company which is trying to borrow off the McGrew name.

Flooring Factory replaced all of the flooring in our house. I'd hire them again, but we don't have…read moreanymore flooring that needs an upgrade. I highly recommend this company. They were very helpful in the show room and gave us a variety of options at various price points. They are really easy to work with, accommodating, and genuinely nice people. Julie is extremely on point with communication too! She made me feel like we were in good hands during the entire process.

10/10 experience with this Team. We hired them to replace carpet with re-engineered floor in our…read morenew home. They were very communicative before the project (with pricing, availability, etc) as well as during the actual install. There was a bit of a difference between the existing floor vs what we ordered, so the Team called to confirm we were OK with the difference prior to install. We appreciate the white-glove treatment and the team did a fantastic job. would recommend highly for any other jobs!

A few years ago Harbor flooring replaced the floor on our tile patio. The two week job turned into…read more3 months. His workers were very unprofessional. One had to go to the dentist so no one came to work for several days. I accepted the work because I just wanted them gone. Now I'm having a problem with efflorescence (while chalk like substance that wont't come off) because it was not sealed. Don't waste your time

A local wholesaler recommended Drew and his company, for which we are most pleased. Drew has a fine…read moreeye, daily stopped by the job site, reviewing the work, making changes or improvements as he saw fit. He was very hands on. His workers were timely, neat and very skilled at their craft. Our bathroom remodel came out better than we could have hoped for and we are looking forward to them replacing the flooring in our home. Thanks for an outstanding job. stay well

These guys are nice no pressure and the selection is great for a intimate showroom. But their…read moreknowledge and patience make it well worth it. See the other reviews that are hidden for other 5 star reviews. Highly recommend.

We we're searching for a simple modern looking carpet for our master bedroom, they had a nice…read moreselection overall but it was hard to find the right style and color (not only here, but several places we looked.) Now, several months down the road, I feel that they could have done a much better job directing me, and it is clear that the carpet we bought is simply crappy carpet. It has not held up as well (we were warned about a low pile berber carpet, but that doesn't make up for the carpet just being unfit - it should have been marked for only certain areas of the house, or not sold at all.) The installation was subpar as well, all of the edges are loosening and unraveling along the door frames and some areas around the baseboards. All in all not happy with our experience. If you want higher end carpet or flooring, they do have a nice selection, just go into it not leaning too much on their guidance.

Very nice staff, and great pricing. I was very happy with my hardwood and carpet. The install was…read morevery fast, Highly recomend this bussiness.

A great company and a great companionship. They get the job done quick and good and my floor looks…read morebetter then anything!