We bought a mirror and paid for it to be delivered. The mirror showed up broken and when we called the store they pushed us off onto a customer service email. The customer service via email would only offer a small discount and would not answer questions about a replacement. When I called they were even more rude in person and could not speak to the replacement process at all. Overpriced, snob, and unwilling to help. Fun store to walk around but not worth purchasing from. read more