Great experience! They replaced the back screen on my phone quickly and did an awesome job. Everything looks great, communication was easy, and the staff was super friendly. Definitely appreciate the help and would recommend them to anyone needing phone repairs. read more

I took my iPhone in just for a new battery and when I got my phone back the battery got so hot you couldn't hold the phone to your face i tool it back and they put another battery in the phone but broke my sceeen on the process They worked on it for hours and put another screen on but it doesn't respond to my fingers when I tap on things none if the parts they out are Apple certified my ohone doesn't recognize the battery if the screen I took it to authiruzed and it would cost $250 for the right screen and the one that's put in is a lower quality I'll probably end up buying a new phone i was very disappointed read more

Ron is a tech God! Dropped my phone off yesterday as it wouldn't power on. Said I needed a new battery. They ordered it yesterday and it came in today. Went to pick up phone and they'd just started working on it. Took 10 minutes to install a battery and then Ron was kind enough to transfer all my data & pics over to my new phone. That took longer than replacing the battery. Haha. Thanks Ron for a stellar job & great customer service. You ROCK! read more

Sadly this company is not super easy to deal with when there's an issue. Poor customer service on there end. Don't buy a phone from here for sure!!!!!!!!!!!!!!!!!!!!!!! read more

Fix My Phone - North West Expressway locate - Mobile Phone Repair Near Me - Oklahoma City, Oklahoma

The screens they use and charge you $200 for are not good quality. You can tell by the screen being a weird color and my iPhone tells me that it's not a genuine product. I probably could have just gone to Apple and got a good screen for the same price read more

Fast phone repair took 30 mins. Iphone 5s costs $130 does offer discounts If you have more than one device fixed at a time and if they have any used parts they will discount the repair. Also lots of preowned phones and you can sell your phone/device. Repair didn't last. Screen broke very easy 2nd time. read more

Fix My Phone - Used phones for Sale. Also come sell back your preowned phone - Mobile Phone Repair Near Me - Oklahoma City, Oklahoma

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Went into this place, I was told 45 minutes to fix my phone. I waited an hour went back I was told the phone couldn't be fixed. No one called me to tell me that. Got my phone back took it to Battery Plus, they said they could fix it. However when they opened it the parts inside the phone was missing. Went to get the parts from Fix My Phone. Then I was okay missing the antenna cable. Went back I was giving a broken one that didn't match my phone. Battery plus was able to fix the phone screen with no trouble. Use Discretion when choosing this place. read more

I am a chronic 'screen-breaker'. I have been to Fix My Phone three or four times and every time i have gotten lightning speed service. Today they fixed it in 10 minutes. Great place, would recommend to anyone. Thanks Fix My Phone! read more

With two teenage boys and myself, these guys are rockstars to me. Screens, water damage, batteries, etc. They fixed them quickly, correctly and at a cost WAY below replacement. Thank you guys!! TM read more

Fast, efficient, and high quality. I walked in and was greeted by their newest team member. She did a great job. I was in and out in under 30 minutes. I highly recommend Fix My Phone. Thank you. -PC read more

Excellent customer service and a knowledgeable staff. I had my lcd replaced on my Note 3. It was expensive, but still cheaper than anyone else in town. They had it done in under 45 minutes and they gave me a 9 month warranty. Well worth the drive for me. read more

Fix My Phone - Their branding is spot on! - Mobile Phone Repair Near Me - Oklahoma City, Oklahoma

About a year ago I took my iPhone 6s+ in for a charging port replacement. I also asked if they would look at my older Note 2 I was using for my business phone. Ever since I've had to talk on speaker on my iPhone, and they lost my Note 2. I called a few times and they became rude and never called me back. I forgave them and let it go. Then suddenly all of my data got used by that SIM in the Note 2 THIS MONTH! I had to have my business line cancelled and they ended up ripping me off after all. They found it, apparently, took out the SIM and put it into an Alcatel (Walmart) phone, then someone watched hours of video. I am still replacing the phone number on my websites, and with search engines, Yelp, the entire mess. And I thought forgiving and letting it go wouldn't burn me, and I just let the pictures and all go. Never again. And I'll never trust these people again. Had they not gotten so rude and ugly I might have stayed on it, but I let it go. It never occurred to me they could steal the SIM and put it into another phone. Read the negative reviews on this store, they're real! read more

Worst cell phone repair store in Oklahoma City. Terrible service, very rude employee, and they like to hang up the phone on you. They use cheap parts and charge you more than other stores. They're so arrogant and incompetent, they think the iPhone 3 is still being used. They will lie about anything to keep their 'business' name relevant. If I could give ZERO starts, I would. DO NOT RECOMMEND. STAY AWAY. TERRIBLE EXPERIENCE. read more

I came here about a month ago because I, as many others, dropped my phone while I was out painting the streets of OKC red. The following day, I went into Fix My Phone and their helpful team of savvy phone techs assured me my phone would be treated as if it were their own. They did not disappoint in the slightest, they fixed her up and got me out in no time! I highly recommend this place for any and all phone needs! The customer service is absolutely wonderful; they're quick, knowledgable, and affordable! Thanks again, Fix My Phone! read more

This place know how to do business I brought my phone in and the told me what was wrong thanks guys if I ever have a problem with my phone I recommend this place good work read more

Love the service, price, and the turn around time especially when you're just passing through. We were on a family road trip and I cracked my screen on my iPhone. We happened to see the sign for the store and quickly pulled in to have it fixed. Within the hour my phone was ready and we were off to continue our vacation. I wish we had a fix my phone in Las Vegas because it's hard to find a service team giving 100%. Thank you for getting my vacation started again so quickly! read more

Friendly, quick cell phone repair at very reasonable rates! I will refer anyone who needs cell phone repairs to go to this store!

Had my battery replaced on my iPhone 8. GREAT Service! I highly recommend them! They are fast and good! It took between 5-10 minutes! Great customer service!!! read more

Fast and efficient and good pricing. Had screens replaced on iPhone 5s and 6s and a home button replaced same day. Would use them again.

Very unhappy with my repair! I paid $155 to get my screen fixed. When I picked it up it had a line going all the way up and down on the screen. The repairman said it would go away or I could bring it back. It didn't. Like I had time for that!! Less than 2 weeks later I took it back and they refused to repair it. I told them I was unhappy and It was unsatisfactory. They still wouldn't budge. I won't be going back.... read more

I took my phone in on 3/7/2019 to have the screen fixed. Because it'd was late in these day, I was told it would be ready the next day and it would only take about an hour to fix. Next day comes, "I'm still working on it, I promise!" I was then told a new screen had ro be ordered because the one that had been delivered was broken when it was opened. Now it is Monday, never once received a phone call or I would have never stopped by, especially for something that was supposed to only take an hour. Now I'm told the new screen came in but it is the wrong screen! OMG! NOW I'M ANGRY! Knowing that it's the wrong screen, why didn't I get a simple phone call! If i don't have my phone Tuesday, I'm asking for a refund because it makes no sense to pay for a service I'm not getting! read more

We have had a very bad experience as well with this place. I have a iPad 9.7 inch and the screen was cracked so I took it in to have it replaced. I dropped it off and I was told that they had broken the home button in the process of fixing the screen and that they would order a new home button and it would be in the next morning so I was okay with that and went into pick it up the next morning and it was working. I left the business and the home button was defective again... I called back up there and the owner acted like he didn't think it was his fault that it wasn't working when it had just been in his possession for the last 24 hours and I hadn't even taken it home yet. So I took it back in there to have it fixed.. yet again it is now defective and not working. I will be calling back up to the place today to ask for a refund or some kind of compensation as I am going to have to buy a new iPad. It is ridiculous that you pay someone $119 to fix an iPad screen and then later get told THEY broke the home button that was originally WORKING when you brought in for repair. Beyond frustrated!!! read more

If I could give 0 stars I would last week I bought my iPad in to be fixed I was told the charging port was broken so after getting the run around with the staff on NW expressway I finally got my iPad back it wasn't charged it did turn on once it want turn on Anymore And they not only damaged my Home Screen button but also there's a line across the top of my screen as well that wasn't there before the guy that was there was extremely unprofessional and rude he said things like that happend it could have been worse I took it back in after paying 119$ 10 mins later letting him know it wasn't turning on he said it showing everything is working but it's still not working or turning on I want a full refund and a apology for un acceptable service I'm livid the guy told me I could stand there and wait for it to charge but he had phones to work on I'm upset I want my money back and this was absolutely the worse service I've ever received  I called back into the store to let him know that my iPad was not turning on and as I explained that I was very unhappy he then told me it shows on camera that it turned on  but it also never turned back on in which the guy didn't have time to deal with he had other phones to get started on this is unbelievable I'm just asking for my money back no sympathy or empathy or care in the world it's was like well it's not my money we fixed it it want work oh well we tried type of attitude my ipad was in perfect condition besides the charging port now it want turn on my home button is not working and there's a line across my screen I wouldn't recommend this location to anyone nw expressway and Rockwell location read more

Shattered my screen and came here off a google search. Shout out to JD that was working that day because he was super cool, fast and my phone is better than ever. If I ever have any problems with my phones, this will be the only place I'll go. Best in town by far. read more

IF I COULD GIVE MINUS ZERO STARS I would! Last week, I took in my IPhone 7+ in for a screen repair, which they installed improperly thus f-ing up the voice dictation. I returned to the store the following day, patiently explaining the now problem as this is a feature I use often. The rude clerk told me that there was dirt in my speaker and that was why it wasn't working. Funny since it was working perfectly, despite the cracked screen, before they "fixed" it. Rather than writing this review immediately I made an appointment at Apple to verify that 'Fix My Phone' had in-fact broken my phone. The screen they replaced was placed incorrectly, covering the voice sensor. As a result the voice dictation is not working because of Fix My Phone's shoddy repair and not dirt in my speaker. Parting words: CONSIDER YOURSELF WARNED AND TAKE YOUR PHONE TO APPLE! read more

After having a cracked screen I went to Fix my phone. After walking in I told him I needed the the screen fixed his reply was let me see if we have a screen to fit it we might have to order it? ( I thought to myself it's a screen repair shop and it's an iPhone 5s one of the most common phones why would you not have a screen in stock?) after he comes back he says looks like we have one left it will be about 30 minutes I said ok great! While waiting I hear constant talk of the employees of how fuc**d up they all were at the bar that night and how they want to go home. ( But they are trying to fix my phone with a hangover) After 30 min he comes back and gives me the phone I pay and leave, on the way home I notice it's acting weird and the home button appears to be stuck down, won't let me text or anything, so I turn around and head back to the store I tell him when I walk in the functions are not working right and show him. (skinny kid with blonde hair) He proceeds to argue with me telling me that if he loosens the button more it could pop off, I said we'll it's not working as it is and worked before I gave it to you, not sure why you can't make it a factory repair. So he takes it back and spends 15 min on it and then another guy brings it out and says ok it's ready to go i check it and seems to be working good now, I said what did he do different he says honestly I don't know? So I leave then after driving home I look closer and notice he didn't put the dust screen over the speaker before putting the screen on so the speaker hole is exposed now. I decide screw it I'm not driving back up there. Moral of the story the employees are very immature and unprofessional. read more

Been going here for several years now. I Wont go anywhere else to get my phone fixed! Kellon is awesome and extremely professional and knowledgeable. I recommend this place for all my friends and family! read more

Possibly the worst service I've ever had. I shattered my phone in the parking lot two doors down from them so ran it in real quick. I have a 5s and as we all know, the fingerprint recognition is the main difference. They broke that section of the phone in the process and tried to act like it shouldn't make a difference to the quality. They broke 3 more screens in the process of replacing the home button, then said they just needed to put a white front screen on my black phone. This happened a few months ago, my phone is still black on the back and white on the front... also the fingerprint function has never worked since. They charged full price and were extremely rude during the process. They even got mad at my precious dad when he asked them if they would fix it eventually since we were needing to get to my wedding rehearsal and had spent 3 hours waiting for them. My advice, never ever take your phone here. You'll pay over $100 to walk out of the store with a more broken phone then when you got there. read more

Although the price to fix my phone screen was $10 cheaper than another place they stole multiple screws from my phone and a metal plate.

Just terrible! The guys were rude and incompetent. When returning the phone for the third time since it was not working properly, one guy took a bunch of parts off my phone, MY parts, wrapped the iphone in bubble wrap and threw me out the door. He took off the screen, the panel and a couple of other parts -- AFTER he had been paid for shoddy work. He was busy telling me that I couldn't understand how "highly trained" professionals worked. If they worked more, and better, they might be capable. I had to spend $130 and 4 hours to correct their mistakes. Calls to the owner have gone unanswered. The guy at the store was not worried about getting sued because "they had a lot attorneys available". The owner has previous businesses which have been named scams. Really, your life is too short, as is mine, to spend with this company. read more

I had a pretty poor experience all around. I dropped my iPhone 8 off on Wednesday at around 12:30 PM. It lost a battle to a sprinkler system. My boyfriend received a call that afternoon (because I didn't have a phone) and the gentleman said that my phone would be repairable and that it would be ready by Thursday. At around 3:15 PM Thursday, I gave them a call to confirm that my phone would be ready to pick up. At this point he retracted his statement and said he was unsure if it would be repairable at all. I told him that I really expected to have a phone by the weekend. He said that he would call me by noon Friday with a definitive answer. Noon came around today (Friday) and I still hadn't heard from him. I gave him a call and he stated that he wouldn't be able to have it fixed by the time I needed it back. I asked if it was repairable and he said if I could give him until 5, he may be able to have it fixed. I came in at 5:30 PM and told him I was there to pick up my phone. He said, "Oh, give me a minute. I need to take all of our parts out of it." He apologized and I could tell he was truly sorry, but at the end of the day it isn't about the fact that my phone still isn't repaired, it is purely the lack of communication and the inconsistencies in the story I was given. It was there for over 48 hours and I still don't have a working phone. read more

The quality of their work is terrible!!! I had my phone screen replaced and it lasted about a week before it got a hair like crack in it. Then the screen came loose on one side and caused addition cracking they refused to fix it without charging me! Which by the way they are $20 more than the store on Reno and MacArthur. read more

went in to sell my I pad mini v1, I was realistic about it and wanted around 20 bucks for it due to the fact it was cracked. then wiped the iPad of that's complete memory without telling how much they would sell it to me for and then have me 10 dollars and for mice the transaction was over they could not give me the I pad back for the 10 dollars. now think about how much money they're going to make off the iPad regardless of how much it cost to fix the screen. they ripped me off but I had to deal with it cause I let the transaction go through and i'm not one to through fits inside businesses. you win some you lose some I guess I lost this one. read more

Buyer Beware!!!!! We gave them One Star because we could not give Zero Stars. We had our IPHONE 6 repaired by Fix My Phone . The workmanship was unacceptable and shotty at best. The material that was use was substandard. The frame was bent when we picked up the phone even thou we had the frame replaced. The screen cracked due to the poor workmanship practices. I went back to have them repair the phone and the Manager told me "Tuff Luck and we will would not honor the warranty." He also told me that "We have a Multi Million Dollar investors and does not care if we post bad reviews. So Here is my review, Save your money and stay away. read more