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    Fix It For Less

    1.5 (4 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Fix It For Less

    Appliance repair

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    J & R Appliance Services

    J & R Appliance Services

    1.8
    (50 reviews)

    First, let me say if i could go no stars that would better represent J&R Appliance Services…read more J&R were dispatched by fridgedaire to make a repair on my microwave after i coughed up the $300+ for the extended warranty. Their first visit was while i was away at work so my wife was the one letting them in. They sent 2 guys out who to my understanding did a horrible job. Didn't come with the tools necessary and were mad when told we didn't have a step ladder or extension cord for them. First visit ends with them supposedly diagnosing what was wrong with my microwave and parts were going to be ordered. We were told that we would receive a call to schedule a visit for them to put the parts in. I was home this 2nd visit and had to listen to the main man, Andre talk about how the last guy didn't diagnose the problem correctly, didn't know what he was doing and was only making the repair harder. All this was being said as i was instructed to keep flipping the breaker while they try to install the new part. This was to no avail as they blew the NEW part and had to order an additional part on top of the one they already had brought. 2 weeks go by and we never received a call from the company as to when they'd be back out so I start trying to get a hold of people while I'm at work and have no luck. It wasn't until i started leaving angry messages that they finally had someone call me back telling me we weren't even in the system! So i start my climb up the customer service ladder and turns out its my fault we weren't in the system and i would need to call fridgedaire to get some kind of numbers so they could "start" the repair. When i call fridgedaire I'm met with great customer service and an option to refund my warranty but only if i am prorated. So I'm losing money everyday that J&R is making me wait so its almost as if I'm trapped into giving my money up. Today they were supposed to come out, 3 MONTHS since they were first out here, and finally fix the microwave. They showed up, repair parts in hand and I'm thinking that today they will redeem themselves and i wouldn't have to post this but i was dead wrong. All the parts were installed but turns out this guys didnt bring a FUSE!? Thats been the one consistent part throughout all the visits that has been needing replacement and they forget it. And of course today is Saturday and that ONE Specific fuse can't just be bought so here i am having to wait again. To my frustrations i ask them to call their boss so we can solve the problem and the 2 just argued over who's phone to use. Finally, i reached the breaking point, after 3 months of holding back I just couldn't watch them fiddle with the microwave and then leave as they were breaking cosmetic parts while trying to "diagnose" the problem. They were asked to leave and instead of doing as they were told decided to stay in my house and argue with me over who's fault it was. TL;DR : Horrible Company Ethics, Horrible Customer Service and made the problem worse. I don't wish the stress they caused on my worst enemy. AVOID AT ALL

    If I could give this company zero I would. They were dispatched from my home warranty to fix my ice…read moremaker on my Samsung refrigerator. First they give you a 4 hour window (4 hours of PTO) the tech shows up says they need parts and charge me. 2nd time they come out another 4 hours to wait and they break my ice maker. 3rd time they are scheduled I wait 4 hours and now a no show and they refuse to answer my phone call. I'm highly mad now.

    Fix It For Less - homeappliancerepair - Updated August 2026

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