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    Five Star Storage

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Five Star Storage

    Self storage

    Vehicle storage

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    3 years ago

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    9 years ago

    Great service. Place is kept clean. Nice to use the trailer for moving.

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    Precision Van Lines

    Precision Van Lines

    (1 review)

    Beware of this business. Moved my furniture approx 1000 miles. Upon arrival at my new place, as…read moreDirk's mover he hired unloaded my items and unwrapped my furniture we noticed damage to several pieces. The mover said it was a terrible job of packing and created the obvious damage from moving. Cardboard was placed around wood items, which traveling this distance rubbed off the varnish and created grooves in the wood. My entire new bed platform wrecked. Deep scratches in my large fireplace entertainment unit, dresser and brand new China hutch. The mover called Dirk to tell him the wheels on the coffee are broke and it was upon arrival and something he didn't do. My 3 boxes marked fragile all had broken glass. Called Dirk the next day and he told me most people take off the casters on their coffee table. It's a lift table! Heavy. Not easy to move on carpet plus not good for legs or carpet. He told me I could buy casters at Home Depot. He said I could get furniture markers and liquid gold to put on my wood pieces. Dirk told me insurance is for if there was damage from a accident on the road when going cross-country. He told me I was not getting new furniture. My furniture was mostly purchased at HOM Furniture and like new! I have what looks like a 5" knife cut from wrapping plastic around leather couch. It's a $4800 custom leather. My dryer has a huge obvious dent in the side. After telling Dirk several times I was not repairing my furniture he ignored calls. I asked several times to file a claim. He ignored emails. Then after getting ahold of him again, he asked for pictures, which I sent several times. He then had some company locally call me to come repair furniture. When asking what they would do, the lady said use a marker. She said the deeper scratches they couldn't repair at my house. Dirk had told her to repair what they could. The rest he wouldn't do anything. I'm NOT having a marker over a greater portion of my platform bed or on the tops of wood pieces that will show at they need to be redone. I filed report with the Better Business Bureau. Dirk's response was my furniture was damaged before my move and I just wanted new furniture. I want to keep my furniture. But I want it repaired properly, not some marker job. And move was insured. Dirk then sent to BBB a copy of the inventory list showing the damage that was documented before the move (as proof they did not do the damage). I'm not disputing a couple cat scratches and a few dings. I'm disputing their damage. What I noticed on the inventory list Dirk sent to BBB is he added additional items at the bottom of his copy of inventory list and forged my signature. After I sent BBB my copy showing proof of altered document, Dirk slung his insults and slandered me, lied about the situation and said I was filing a false claim. I'm telling my story so you avoid the same situation. Dirk will reply to this with insults. I'd urge you to read the 3 negative reviews in the last year on the BBB website. You will see the similarities in the 3 reports. Dirk refuses to take care of damaged items properly. A reputable company would make the situation right and not throw accusations at the customer. I showed the proof. There are reputable companies out there. I missed the bad reviews when I did my search.

    From the owner: Long Distance Moves. Moving Long Distance Local Moving Houses Apartments and Businesses Best Moving…read moreCompany in Fargo Nd and Moorhead MM 25 years in Business and A+ Rating with the Better Business Bureau Call Now 701-235-3503 We have custom couch covers to protect your couch as your couch goes through the many doorways. We come out with our custom wardrobes for your clothing, glass or pictures that you can use for free during the duration of your move. Wrinkle Free Clothes We have Custom Mattress Covers (Stain Free Transition unlike others) A+ Rating for the Better Business Bureau -BBB that means happy customers We sale quality and great service which means no damage on your furniture, we work with experienced trained movers. This will save you money Our trucks are the biggest in town, other companies have a box of 16 foot, ours has a big box of 26 Foot and they are much taller than other companies in town, that means more things fit into the trucks which means less

    Five Star Storage - selfstorage - Updated May 2026

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