Not very good customer service. I had to call the cops in order to rectify an issue with their "business owner" Jonathan Rodriguez. In addition to their lack of professionalism there is an air of "entitlement". Went in to do my taxes, then realized I didn't want their services. Still charged me for services *not rendered*. If you're into being charged "for their time"- go here. If you'd like to do your taxes and/or deal with professionals- either do your taxes yourself (online quotes- they will be more accurate!) or find a Borough representative in your borough who will do them for you for free (they do taxes for folks dependent upon how much you make a year) or you can just go to the IRS and then do your state taxes yourself. Either way- you don't get anymore money from your tax return by going to these guys. And, since it's all about customer service-why give them your tax return/hard earned money if they'll treat customers horribly? Not worth it! Save your money and pay yourself first. Not someone who will gladly take your money for doing nothing. Pass! read more