Nathan was a fantastic teller And Notary. We were in town visiting and had a 150 document to…read morenotarize. He took good care of us.

Well the end of the year is nearing us. And we all like to clear up bills, loans, odds and ends…read morewith banking. Especially me!!! I had a bit of unfinished business at CNB so I went in yesterday and cleaned things up, a great feeling. I had called earlier to get exact figures and spoke with a gentlemen by the name of Angelo. Ang is new at this branch and is in customer relations management. I enjoyed meeting him and he went above and beyond to close things out for me. I was impressed. A young man by the name of Noah who was the bank teller working with Angelo on my account was also very helpful and polite. I definitely have to give CNB a 5 Star rating for their professional courtesy and business ethics.

Phone service is good and staff always helpful at lakeshore and shortsville branches. They…read moreappreciate Optimum customers with a nice picnic each year and free coffee at most branches.

5 Stars for Byron for straightening out the mess. 0 stars for the idiots on the other end the 800#…read more on the back of my debit card.

This bank is the best combination of a local bank with great service and friendly staff, and a…read morelarge national bank. The staff is friendly and overwhelmingly customer service oriented. Over the past 10 years they have consistently provided support to my family - and been very easy to do business with. I would recommend them highly.

Love the mobile app! Professional service and convenient locations. Very pleased with my banking…read moreexperience at BOC

From the owner: Tompkins is a community bank offering personalized service, local decision-making and a broad range…read moreof services for consumers and businesses. Insurance services are offered through Tompkins Insurance Agencies, and wealth management services are available through Tompkins Financial Advisors.

We have been working with Bank of Castile for 20 years. They have been a partner to us in every…read moreway. Always accessible and their customer service is second to none. We have dealt with other banks in the past that have one dept. had no idea what the other was doing. Getting a straight answer was like painful dental surgery. Castile is the bomb.com. Highly recommend them for business and personal banking.

Great bank with great people. Patrick, Amanda and the staff are wonderful. All deserve a raise.read more

Devon Young was very helpful, patient, and professional. He was very helpful while I was confused…read moreand stressed. Thank you so much!