The best bank in Hastings. Friendly staff. We have used two other banks in Hastings that were both national big bank names and were never treated as well as the folks at both locations in Hastings. Kelly Sheets has helped us a number of times with loans and is great to work with. read more

I should have left this bank years ago. The staff is rude and incompetent. I've been chased out of the drive thru because there was a "big fish" behind me. Ive had my night deposit thrown in the trash, deposited legitimate checks that they have returned to me as bogus instead of making a simple phone call to the issuing bank to verify funds, had a banker tell me that they are out of money to loan, phone lines That go to an advertising sight at times and the list goes on. I hoped they would get their act together because I hate changing bank is expensive and time consuming but this last fiasco is the straw that broke the camel's bank as they refused to do a thorough investigation into a fraudulent advertising charge instead telling me that I should have done my due diligence. This coming from an institution who cashed a clearly bogus advertising check for someone else and then went to where that person worked who happened to be one of their customer's places of business and demanded the business owner pay for their mistake. Due diligence? How about cashing good checks such as I presented and from whom I had deposited checks for years before they returned it without making one simple phone call and accepting responsibility when they clearly did not do their part? Dont make the same mistake as I did and believe that its honest incompetence. It clearly is not. And The icing on the cake is that all levels of management ignore the customer's complaints increasing the toxic stupidity of the staff. read more