1. Five Points

1. Five Points

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Auburn Hills, MI

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Five Points

4.8 (4 reviews)
Closed 9:00 am - 6:00 pm

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23 days ago

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Jamie B.

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7 years ago

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Danette S.

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7 years ago

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7 years ago

Beautiful property! It's brand new, wonderful modern look, as well as in a great location!

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Knollwood Place Apartments

Knollwood Place Apartments

(7 reviews)

The building is old and need of repair. Poorly managed and run on a shoe string. The roof leaks…read moreconstantly and they patch the roof like a whack a mole game. Money from large donations were put into sprucing up the common areas to attract new tenants. You are offered an inadequate continental breakfast 5 mornings a week. My loved one has been eating the same oatmeal and a half a bagel for years. There is a charge for eggs or pancakes. You also receive only 2 free dinners a month offered Monday through Thursday only. Kitchen help and food is from a Kosher Catering off sight service. My loved one has experienced abusive treatment by one of their servers twice. It was reported and this server remains employed. Food is very expensive and hit or miss. For what they charge you can do much much better elsewhere.

This is the very worst place I have ever lived. They charged me $1200 for a front door I had…read morenothing to do with it falling apart. And when I asked Alexis (who thinks she is better then everyone else..worst customer service in my entire life) she spoke down to me. I own a business and would never have someone like her working for me. Months prior to all of this happening I had called and asked about a one bedroom and Alexis told me verbatim ..they had no one bedrooms available and Knollwood doesn't like to "downgrade" people. I later found out there were 2 one bedroom apartments available. I am now glad she forced me out, I bought a beautiful condo. I will detour anyone from moving into that complex.

Crossing at Auburn Hills - Kitchen with breakfast bar.

Crossing at Auburn Hills

(8 reviews)

The office has a hard time getting back with you regarding issues with the property, the snow…read moreremoval is a JOKE my sister has been trying to get them to shovel out the walkway in front of her building for 2 days, she's handicapped and can't get out, the last time she got stuck in the snow, she could have frozen to death, whe calling the office they say they're working on it, if you have a 3rd party removing snow & they haven't come out in 2 days then someone from maintenance should be out shoveling the walkways, there is NO EXCUSE for the residents NOT to be able to get out of their apartments. What if there is a fire, then what?

We have lived here since last June and have had problems with our AC since we moved in and the…read moremanager just closed and locked when my husband was walking down to talk to them face to face after a week of me calling trying to get them to fix our AC unit. My husband is a retired Veteran and done his time you'd think they keep a disabled veterans house cooled and not make him sleep in 75-80 discomfort in our unit. Thank you for showing how much you don't care about your tenants or vets. **** update went and talked to the manager this morning 4/40/18 9:45am I didn't think it was possible to look more disgusted by the fact that my husband is a disabled veteran but this lady did. My son has actual physical health problems and has been hospitalized by heat related medical issues which I have informed her of and she informed us that it is 50 degrees outside and that I understand but it is 75-80 in our apartment which fans and windows are not helping. She has said maintenance has been to our apartment which is a lie as we have been here all week and weekend. Also I have my phone by me and nobody has called me. I do online home schooling with my kids through the state and my 17 yr old is home when I am not ready to let mainetence in. So let's see poor communication with tenants and ignoring tenants phone calls. Claiming maintenance is by the apartment even when tenants are home. Blocks tenants from Facebook page because of bad reviews and gets mad about them. Btw Management I will be reporting you to the news if my son gets sick and in the hospital because of the 80 degree temperatures coming this week which would put inside our apartment at 85-90. ******update 2pm and maintenance has charged the AC but I have yet to receive a call back from management as to why our AC does not hold a charge and if they will be doing a full repair on the AC to our unit instead of just a patch job. I have called several times and left a voicemail and have been waiting since lunch for a callback.

Five Points - apartments - Updated July 2026

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