I had a great experience stopping in to change my name recently. I was helped very quickly and the…read morerep was super personable. The space has been redone with new carpets and counters. There's free keurig coffee in the lobby as well.

Gotta love a bank that tells you that you talk too fast when trying to complete a basic…read moretransaction...

Hello, My name is Serena James and this morning I called customer care about a fraudulent…read moretransaction from Apple on my account. I spoke to Linda in member service And she gave me the number to call Apple, both to help me figure out what was going on and to cancel my card. She said that she would note my account so I could stop by and get a new card. Thank you Linda! But when I got to the Riverside branch bank there was an issue with me getting a new card. I felt like I was being interrogated about getting a new card after it was noted on my account. The teller at the time told me I need to be careful with this card because they may not give me another card upfront again. I cannot control my card getting hacked. I've had my account with cPort for a long time and I'm upset about what went down just to get a new card.

CPort CU is THE BEST! I am a Real Estate Broker and send clients to them for great care. I have…read moreused them for my own HELOCs. Stephen Teng is superior to work with. Always informative and flexible.

TD bank, such a nice friendly helpful staff , always useful & do there job with a smile on there…read moreface , open 7 days a week with late nights too , so banking made simple in our busy schedules , lovely clean bank with great staff & the location is pretty alright too.. so a big thumbs up on this bank , probably wish I had a lot more money in my accounts :) but seriously if the treat you like when you don't have a lot of money, imagine what the treat you like if you did ! I'm guessing the same.. thank you TD bank for making banking less painful

We have banked with Camden National Bank for many years and have made repeated efforts to address…read moreongoing concerns, yet the level of service continues to fall short. My debit card frequently does not function when traveling internationally, despite providing advance notice. In addition, the online banking platform has proven unreliable, with important account information--such as my routing number--periodically disappearing. The only resolution offered has been to visit a branch in person, which is not practical for customers with standard business-hour work schedules. Customer service has also been disappointing. Phone representatives appear to be located out of state and are unable to provide local branch contact information. Furthermore, it has been extremely difficult to obtain a call back from our local branch. This experience does not reflect the level of accessibility or responsiveness expected from a community-focused bank. Additionally, I have made multiple requests over the past five years--both by phone and through submitted forms--to discontinue paper statements. Despite these efforts, they continue to be sent monthly, along with a $7 fee. Overall, the experience has been consistently frustrating and inconvenient. As a result, we have decided to move our accounts to another institution and hope to find improved organization, more reliable service, and more reasonable fee structures.

I cash my housing utility check here every month because it's issued through them. Usually the…read moregentleman cashes it and is absolutely amazing. Today two female tellers refused to cash the check. It was a little faded and I understand that could be an issue. The check was for 84 dollars and scanned through the system. The printing is readable by eye. I asked if she could look it up as it's through that bank. She said yes but then she would have to explain why she accepted it. I totally understand it's by the tellers descetion. I cash it there every month though, it's a state check and it was 84n dollars. After she scanned it and handed it's to the other teller she asked her if the check had already been cashed which I felt was more of a judgment towards me and the other teller told her that she had ran it through the scanner. She told me to come back when the manager was there. My electric is paid on the 11th every month due to the check coming on the 8th. I understand. I do.I stated something before her denial during explaining and her response was rude and defensive. It can be seen I cash the check there every month within a few days of each other. The other teller said that PHA is good about issuing another check. It takes another week to get one.she could have simply verified the check by eye and or looked it up. I felt judged and embarrassed. Not a great experience.

I have no idea what this other customer said. But I love this bank. They have great people there…read more I never have an issue. I do think they are a bit antiquated with some of their processes. But so what. I feel at home with them. Great support. I am only talking about the Brunswick branch, because that is the only one I use.

My wife and I were approved for loan with conditions like most. We got are approval paperwork on…read moreMonday. Signed all the esign documents the next day, and paid the 500.00 dollar deposit. Conveniently on Friday they said they could not go further in the process due to issues on my credit report ( charged off account that was paid in full prior) which they saw and new about prior to my approval with conditions.So basicly they denied me with the same information they approved me with. I then called Sara who is a supervisor. She claims she can't refund our money due to I cannot prove the underwriters saw or new about that information on my credit report that they had prior to my conditional approval . She then informed me that my 500.00 deposit was already spent. Wow, spent my money immediately after my 4 day aporoval. Also, guess who has not returned my calls after I sent an email with the proof they required. You guessed it, Northeast Bank.

I've banked at the Congress Street location for more than twenty years. I started with them when…read morethey were Maine Bank & Trust. All the employees are very friendly. I generally use ebanking (which I love!), but I do also sometimes go into the branch or use the drive up. On two occasions this past year, I have been waiting at the drive up while other customers finish lengthy transactions. By the time it was my turn, the drive up was scheduled to close. Each time, the employee has handled my transaction despite the hour, and has done so with graceful courtesy.

ATM WORKS 50% Of time. 5 people on the counter and 3 on the…read morephone, 1 on the window and one helps person. Very disappointing after years of 5 star service in SoPo & Falmouth.

GREAT local bank, with terrific service. We transferred all our personal and business accounts to…read moreBSI, after some miserable experiences with one of the "big" banks in the area. Friendly, personable staff that know us by name, and act proactively on our behalf. We had a fraud attempt on a business debit card, and were alerted within hours the same day. BSI's diligence saved us time and money, and they continue to do so on a daily basis. 'Nuff said. TIP: "Like" them on Facebook, and you could win $50 in their Neighbor to Neighbor promotion.

In 2015 there was an unexpected death in our family. Some of the bank accounts were at Key Bank's…read moreNorthgate Plaza office. Heather Verrill and Tara Johnson of that office were a huge help to our family after the death. They honestly and sensitively guided us as we grappled with bank issues arising out of the death. We are very grateful for their assistance.