I am only writing this review after giving this company every opportunity to rectify the issues below. They are one of the most disorganised and incompetent crews I have ever come across in 20 years as a project Manager.
We got them to do a complete in-frame kitchen which was fitted around October/November 2016.
Firstly, they were 3 weeks late measuring, then they mis-measured (floor to ceiling was measured incorrectly) and then they were nearly 2 months late on delivery... excuse after excuse after excuse... the units did not fit, so the fitters just unbelievably, butchered the tops off them.
They take 100% of your payment up front (allowing for no retention), and they still, after eight months, have not come back to fix the snags after multiple promises to do so.
I have already taken 2 days off work to be home on the agreed days to meet their fitter and he never even bothered to show up. No phone call, no e-mail and not even the courtesy of a response when I left messages.
So now, 8 months after getting the kitchen fitted, I have to pay someone else to fix the problems left by Fitzgeralds.
There are missing shelves in cupboards, poor quality fixings (over tightened knobs falling off presses because there are no threads on them), cracks in cornice and an extractor fan that keeps falling down on our cooker.
My advice: Avoid at ALL costs.
If you have engaged them already, make sure you retain at least 5% until they finish the job for you. read more