Poor communication, rude and unfriendly attitude The people…read moreat the front desk are very rude and customer unfriendly. I had 2 free passes from the advertisement they did on Facebook. Day 1 - I faced no concerns and they also confirmed that I have another free pass that I can use. When I come the next day, they refuse to honor the second day free pass. They did not even bother to see my free pass email that was unused. They showed no commitment about the confirmation their own staff gave me that I have another free pass. The manager was not present and did not pick up the call. They are just making fool of people with false information. Waste of time. Beware of joining them. The only reason I was planning to join this gym was because of proximity to my home. I would rather go to other gyms who are much more friendly.

I'm a paying customer and should be treated with respect like others…read more I recently canceled my OneLife Fitness membership after nearly six months of attending 5 days a week. During that time, I spent an average of 1-2 hours per visit and did my best to be a respectful member--reracking weights, wiping down equipment, and being considerate of other people in the gym. The reason I canceled wasn't the equipment or the facility. It was the customer service. The towel situation became a constant source of frustration. Instead of greeting members or acknowledging them when they scan in, the front desk staff often appear more interested in avoiding eye contact than providing service. If you want a towel, don't expect anyone to offer one--you have to proactively ask for it almost every time. What made the experience even worse was being repeatedly questioned about whether I was a Premier member after requesting a towel. After coming to the gym nearly every day for half a year, being treated like I was trying to get away with something became exhausting. There is a respectful way to verify membership benefits, and then there is making paying customers feel like they're being challenged or scrutinized. What bothered me most was the lack of basic courtesy. A simple "hello," eye contact, or acknowledgment when members walk in shouldn't be difficult. Instead, I often felt like I was inconveniencing the staff by asking for a service included with the membership I was paying for. Over time, I couldn't help but wonder whether my appearance played a role in how I was being treated. As a minority with visible tattoos, I often felt singled out and scrutinized in ways that other members did not appear to be. While I can't say for certain what motivated the behavior, the repeated questioning and lack of basic courtesy left me feeling that my race and tattoos may have influenced the assumptions being made about me. I'm a combat-disabled veteran. The staff was unaware of my veteran status until I raised my concerns about how I was being treated. Once I mentioned it, their attitude noticeably changed. I was suddenly informed that they offered a VA discount, and the interactions became much friendlier. While I appreciate businesses that support veterans, it was disappointing to see a difference in how I was treated only after revealing my background. Respect and professionalism should be extended to every member from the start, not based on whether someone qualifies for a discount or has a particular status. I chose not to accept the discount and proceeded with canceling my membership. Ultimately, I realized there are too many gyms competing for my business to continue paying for an experience that consistently left me feeling unwelcome. That's why I canceled my membership and chose to take my business elsewhere.

Worst LA Fitness close by my house. Who wants your music these days? Everybody has his/ hers…read moreearplugs. Their music is way too loud that even we turn on our iPhone very loud can't cover their lousy music. Front desk receptions are the worst in the area as well!

I don't know who is the manager in this location. I want to tell you you have one worst and the…read moreworst front desk staff . She have short grey hair and wear a pair of glass and she have such an horrible attitude when I told her I can't download the APP to check in. By the way her nationality is Caucasian ! I want to write down her name but she doesn't have name tag on it. She also told me I'm wasting her time to give my phone number to her to check me in! I need to download the APP on my own! EXCUSE ME??? Can you tell me who training her??? Sorry to tell you this is your job to help the customers to resolve their issues! Please learn how to be professional and learn how to use your system! Not just chatting with you co-workers or sitting there like a Robot during your work!

Oh my goodness call the health department NOW. Look at the pics of sauna. Looks like Black mold…read moresmell likes puke just disgusting

needs new/more cable machine accessories. has one straight bar for the entire gym like wtf…read more other attachments/accessories falling apart and squeaks every single rep

Came in as a Guest under my brother who has membership…read more Wow this gym is amazing and so spacious! With a kid play area, massive indoor and outdoor pools with a slide, I can see why it's so popular. There is a cafe onsite as well as yoga and all the other things you'd expect to see. Friendly service and excellent service. Everywhere I looked, I noticed someone was wiping something down. Lots of parking and tons of lounge seats for people to take a break from their workout or life. I wouldn't hesitate to drop in again when in town.

GTX area is unorganized, machines are dusty and dirty.. I did not see even one person wipe down…read moretheir machine after use my entire workout. Front desk was not welcoming at all didn't greet me coming in or say bye which is the bare minimum for the life time wayBrahram would not be pleased

I've been a couple times now and always enjoyed the class. I've done 2 semi-private classes with…read moreBrittany Fennell on the reformer and they're always so good! She's great about modifying for all different ages and bodies. Highly recommend! I've also done a standard group class- core align and that was great too. Definitely going to work you out. Parking: large lot

Absolutely LOVE this family owned and operated Pilates studio! When I first moved to the Cumming…read morearea about 4 years ago, I was eager to find local Pilates studios that weren't a 30+ minute drive away and when I discovered Performance Pilates, it quickly became one of my favorite studios to visit. They offer quite a variety of classes and have the most up-to-date, nicest equipment including full cadillac reformers. Sign up for a jump board (cardio Pilates), Pilates aligned, Core-Align, Pilates chair, or a mat class. Highly recommend all of them! The instructors here are so knowledgeable and really help push you to your fullest potential. They also offer private sessions if you are new to Pilates or looking to have a solo session so you and your body are the main focus. Equipment always feels super clean and well taken care of, and I always walk out feeling lighter and super stretched out. Check them out asap!

Thank you to the wonderful staff at Orangetheory!!! THEY'RE BRINGING BACK THE 7:30AM…read moreclasses!!!!!!!! This totally made my week!!!!! Alex thank you so much for that call! When they changed it to 8AM I was only able to stay for the first half of the workout and let me tell you my thighs were hating me for it. Now I am soooo elated that I can go back to working out for a whole hour!!! THANK YOU THANK YOU THANK YOU for listening! Looooove my SugarHill Orangetheory

I LOVE this location. The OTF workouts are incredible, but the coaches are what make the whole…read moreexperience. From the moment you walk in the door here, everyone is extremely welcoming. The coaches hype you up and are encouraging throughout the full class. They are invested in your progress, and recognize and celebrate your milestones. I fell in love with this community so quickly. I recently moved to DC and have found a new OTF studio up here, but the coaches energy will never match that of the Sugar Hill team. I miss this location every day!!

Wow, what a great studio!!! Fantastic greeting by Anthony at the front door to set the tone for the…read moreamazing studio. Jordan led the class with great instruction and just absolute fantastic energy Even the people in the class, encouraging and pushing each other to go stronger. So fortunate, I was able to jump into this Orangetheory class today!!! Look forward to getting back to this studio. !!

This studio provides nothing less than an amazing workout experience! From the moment I first…read morewalked into the door I felt very welcomed, as if I had been going to this studio for years. After my second visit the friendly sales associates and some of the coaches new me by name. Impressive! Regardless if you are new to this studio, you can count on getting nothing less than a challenging workout that pushes you to meet your fitness goals. Each time I am in the local area visiting, I leave saying I wish I could take this awesome studio back to FL with me.

Coach Philipe has cultivated a fantastic Jiu-Jitsu environment and it's clear he cares about his…read morestudents and wellbeing. Carmen at the front desk was kind and welcoming. The students interact with each other and are positive. Being a black belt coach myself I strive to absorb as much knowledge as I can and always learn something from him when I attend. Highly recommend- their new location is getting a cold plunge which is unheard of at most local gyms.

Great first impression -- friendly environment and committed coaches. Offers programs for both…read moreadults and kids. A solid choice if you're serious about training.

We came into town from Michigan, looking around to find a gym, and was blessed with finding this…read moreplace . Top notch, honestly the best gym we've ever been in, equipment is very up to date and very well maintained, the staff is amazing, and very understandable after meeting the owner Joe. He made us feel very welcome and at home. Thank you all and will be seeing you on our next visit.

I loved this training facility. It offers all the cardio equipment, standard weights but also has…read moreunique cross training equipment and opportunities. You can choose to do your own workout or follow one of the guided workouts that are posted. Get ready to hit it hard!! The staff was fantastic and friendly and facility is super clean.

I really enjoy this Planet Fitness!…read more I will say, it has drastically changed since I first started coming here. At first, I was a bit overwhelmed with the amount of people that were there. Practically impossible to workout. Now, it feels a little bit more emptier which makes working out here significantly better. On top of that, it is very clean! When I'm in town, this is where I workout.

The people are friendly and welcoming. It is a Huge difference from a few years ago. They have new…read moremanagement since I bc was there last time and it shows. Thank you PF.