Whipple responded in a timely manner, next day in fact, to my request for a quote. They came out…read moreand examined the damage with assistance from a drone and I had my estimate later that day.

TRANSPARENCY IN ROOFING…read more The faces of Whipple Roofing, LLC are Stan 'Stosh' Surey and Brian Gouty. The knowledge, experience, and integrity they and their GAF-certified crew bring lays to waste the adage that 'everyone experiences at least one bad roofer in their lifetime.' We no longer have to with Whipple Roofing. Stan is always (!) one text, email, or phone call away (which is more than I can say about my insurance company regarding my April 26 hail storm claim). I told a Liberty Mutual manager it's embarrassing when the roofer becomes your source of policy information and not your insurance company. Yet also your gift as Stan is more than willing, and capable to kindly, and with great patience walk you through this confusing and challenging process. In the end, yours is an aesthetically and structurally superb roof covered by a consumer-oriented contract and warranty that I suspect is superior to this area. Also, as Stan says they aren't going anywhere (even my last roofer, Home Depot, has quietly folded their roofing division). I believe him and am thankful to the Lord they aren't.

AJ and his team is awesome!! I'm really surprised at the…read morecommunication level and details they gave us during the whole project! The site manager was very communicative as well and even sent pictures of the top of the roof and places we were aware of the damage so that we knew what was going on with it. We have since had rain and from what we can see so far everything held up well. They were also the best price I received compared to the quality of others. I appreciate you guys so much!!!!!

This is a two part story regarding the one star. Part one,…read morethey did a floor coating for our upper front deck that began to bubble immediately after it dried. They came back to "repair" but same thing happened again. I called multiple times to have them come back with the final communication being "let me do some research and get back to you on that." Guess who didn't call back? You guessed it. At that point I gave up and resolved to have a couple bubbles, not worth my time or effort. This was well over a year ago. Part two is the current issue. My next door neighbor (who is great) hires them to put a new roof on their home. My neighbor makes sure they clean up the debris that continues to fall in my yard as will do when one rips off an old roof and installs a new one, which they did. So far so good. Then I noticed they had damaged one of the screens to our back patio which would require replacing. I sent a pic to my neighbor and he contacted them right away as they also knocked one of our security cameras off on the same side. Of course the foreman was super apologetic and assured him they would repair. My neighbor then offered to pay for the camera and deduct it from his bill, to which the foreman said yes that works. As for the screen they would take care of that themselves. Guess who still has a ripped screen THREE WEEKS later. After multiple calls and being told, the screen is special order due to size but it's coming, oh he is on his way, oh he had an emergency, oh it's raining, oh he got caught up on another job as well as few other no shows I offered to call myself, which I did. I left a message for the foreman and then called the main office directly. Spoke to a lovely woman who assured me I'd get a call on Monday..she stated that it was the first she was hearing if it but it would definitely get taken care of...guess who didn't get a call? Guess what day it is, not Monday anymore. Guess who stopped answering my neighbors calls? If you guess Your Total Exterior Pros you would be spot on! I find this business to be severely lacking in integrity and follow through, it's too bad too because my neighbors roof does look great...we shall see. If you want a company that truly stands behind their work I would go elsewhere.

I wouldn't pay this company to put shingles on a dog house. I found nails in my driveway, broken…read moreornaments in my flower bed, cracked fascia, broken soffit retainers, shingles that look like they should have been thrown away instead of installed, loose nail under shingle, nails pounded too far in the ridge vent I don't need. I have spray foam rafters, solid soffits and they added ridge vents without asking me. Without an air channel to vent the heat & humidity it is not a vent, it is a hole in the roof. There is spray foam blowing in the vent like popcorn so it is not sealed as stated in message (see pic). When I asked the vents be remove and the roof be returned to it's original design, I got the run around for a month then was asked to pay more money for their mistake. They have said they offered to fix it. Their "offer to fix it" is in the pics and they wanted 300 bucks to fix their mistake and not ever show up when they said. I am not angry, just done with the B.S. Danny Grassi called me at home tonight and told me there was nothing wrong with any of the work they did. Danny has never set foot on my roof and is telling me that I am lying about its condition. Also, no offer to pay for any of the damaged property. I guess that was my fault?

Kind people and top notch work. We had an issue which they quickly addressed. Our new roof with…read moreskylights looks great!

Excellent quality company. We contacted them to replace the siding spots on our home with shake…read moreshingles and the delivered. They provided top notch products and service. Our experience with them was wonderful, we told them what we wanted and it was delivered, on time, on budget, we highly recommend them, you won't be disappointed.

Outstanding from initial contact to project completion and on going: Thalia Guzman is the perfect "…read morefrontman", customer service rep, ambassador for Pride Restoration Experts LLC. She is kind, caring, consideration and patient. She is skilled in and knowledgable of the administrative and financial as well as the manual and technical aspects of her business. She is professional. At every point of contact I am very impressed and eager to promote the staff and crews of Pride Restoration Experts LLC. My metal roofing project and my asphalt shingle project were both completed ahead of the projected time frame and at the costs initially quoted or updated during the project. I am looking forward to hiring the professionals at Pride Restoration Experts LLC for my next project.

Excellent gutter system! Great job completely redoing our gutters so no more ladders to climb.read more

Came as agreed great job and service... employees worked until thunder storm came back promptly the…read morenext morning and finished

Just had my gutters done by C&K Gutter solutions. They did a fantastic job job and the person who…read morecame out and installed them was Jazzy Taylor. He did a great job was timely and efficient. Very good job and very pleased with the results!

Casey and his team have been nothing short of amazing. They were on time and completed the job in…read moreone day. Has a minor problem didn't notice until a hard rain, I called Casey he put me on the schedule right away, and now he's coming out himself to make sure I'm good. Thank you and have already and would highly recommend them. Oh I almost forgot it they were very reasonable within my budget, not like the other company Leaf Filters who tried to charge me 11,000 with financing, and then, 8,000 and some change, then 6,000 and change, and then finally said 4,000 and some change, so if you can take off 3000 dollars, and then 5000 dollars, and then 7000 dollars all within 30 min, that tells me that they were trying to extort money out of me, just because what's in my yard and whats in my house, but then I called Casey and his team and they were more reasonable. Blessings

We had Austin Exteriors install a transparent polypropylene roof over our lanai. The team came out…read moreand measured one time. I elected to schedule the install 3-4 months after receiving the estimate, due to my wife and I traveling. Bottom line, this company did not inundate us with emails. In fact my wife maintained communication In the hopes they would not forget us. Well they didn't. Came out and three days later, wife and I were bragging about how well they preformed to include the pleasant interaction

When using Austin exteriors supposed to be out of Pooler Georgia there really base out of Guyton…read moreGeorgia I met with a salesman named Kip Lee seemed like a nice man I had a contract with this Company started in July 2020 didn't hear from them in 3 months so I called them they called me back They told me that the material was in and they were scheduled for them to install the closed in patio but the next day they called and said the material was not in In a nut shell they had to come-out out twice to measure the patio that was strange to me that a General Contractor had to come back and measure This was a mess when we signed the contract In my opinion this company wasn't doing well so me and my wife canceled the job and we paid around 3,000.00 in front didn't get anything back be aware of this company There bad news in the long term it was a total of Six months