The rudest waiter ever in our lives…read more
We've been traveling all over the US and Europe, and we had the worst experience with a waiter in our lives during our lunch at the outside section on July 20.
1. After waiting 30 minutes during which other customers who ordered *after us* all received their dishes, we asked the server about our order. He ignored and bypassed us.
2. After finishing the lunch, we asked him for the bill and said we would pay with a credit card. We wanted to pay and leave quickly because we didn't have too much time. After waiting 10 minutes, we couldn't wait any more, so my wife spoke to the manager. The server finally came to us. When my wife asked to see the price, he confronted her by raising his voice, "Tap here, tap here. You'll see the price." Excuse me?? Customers need to see the price on the card machine before tapping the credit card to pay.
3. Then, the server yelled at me, "2 minutes, you leave." Excuse me?? It was him that forced us to wait there. Otherwise, we would have left right after finishing the lunch.
When we complained to the manager, however, she behaved very professionally and apologized. The server never apologized although he was standing right next to the manager when we were complaining. One interesting thing was that the restaurant was full (more than 20 tables) and we were the only Asian people.
