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    FirstService Residential

    1.5 (8 reviews)
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    Icon Realty Management & Brokerage

    Icon Realty Management & Brokerage

    (10 reviews)

    I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

    Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

    The Fitzgerald Group - The Fitzgerald Group Headquarters Office

    The Fitzgerald Group

    (2 reviews)

    I went to the U.S. Customs and Border Protection (Department of Homeland) to get my global entry…read moredone. For those of you who don't know much about global entry: when your coming from traveling aboard, the part where you get stuck with long lines in customs etc. In Miami airport, it's usually a nightmare. Those 1-2 hours I want back in my life because I hate lines and waiting. Well I'm glad they have this global entry section. Once you get global entry approved your also pre TSA approved. No more taking off shoes, belts etc. The cost of global entry process is $100 but your global entry card is valid for 5 years. You apply for it online and then you are set up with a in person interview. For the interview you need to take your drivers license and passport. They will ask you a few personal questions regarding your : travels, age, occupation, if you have been arrested etc. This interview was painless and took less than 10 minutes. They take your photo and finger printing. And send your card afterwards in about a week or so. I would recommend getting global entry done to all travelers who love to travel at least once a year. It's seems like the hassle free way of traveling. Safe travels.~

    I was looking for a commercial real estate property manager to oversee 4 properties, which were an…read moreunusual combination of standard commercial real estate, an occupied 10 unit apartment building with frequently changing tenants ranging from excellent to difficult, a high value multi tenant property on an important, anchor street in Fort Lauderdale and a multi tenant warehouse. Virtually every type of property under the South Florida sun. I did not want a real estate agent or real estate service, I wanted a professional property manager. I researched a number of choices, including Berger Commercial; Mid Guard; CBRE; Grubb & Ellis; Colliers; and others but I was looking for one person not various specialists, who would care for my properties like they were the owner, and one name kept coming up, Fitzgerald Property Management and specifically Shelby Smith, the division manager. I hired them. We have been working together for some time now and I have been very happy with the service. In particular Shelby's deep ties to the area have saved me expenses because he knows EVERYBODY, attends city meetings, has a great network of repair and service referrers and everybody likes him so they work extra hard for me. I have so far received proper maintenance and fair pricing. Calls are returned immediately, and it's always clear that what they bring to the arrangement is knowledge and expertise, not a small thing when such a broad base of management is required. I waited to write this until I was certain they were as good as I was hoping they are but it's safe to say now that dealings with Fitzgerald Property Management and Shelby Smith will be managed with respect and no surprises.

    Florida Property Management Services - Tao Sunrise

    Florida Property Management Services

    (7 reviews)

    I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

    I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

    FirstService Residential - propertymgmt - Updated May 2026

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